Salles Hotel Marina Portals

We have stayed in this hotel maybe 6 or 7 times in the past, always as a couple but this time we were joined by family. We find the hotel to be clean, comfortable and welcoming and the rooms & bathrooms a good size. It's always a bit tricky when recommending a favourite place to family members, 'what if they don't like it!' scenario - we shouldn't have worried, they loved it - even the teenagers. The hotel is well placed for walking to local restaurants in the evening or the port, and it's cheap and easy to get a taxi if you need to. We'll be back next February if not before

Hotel ok, the spa was a great benefit but the steam room smelt mouldy. One of the spa showers didn’t work. Bed uncomfortable and pillows not good. No sound proof between floors so could hear everything the family above did. Lots of noise and chairs scraping on floor.

I really enjoyed our stay, our 3rd visit, disappointing that pool bar was closed, also that coffee not available whilst sat outside until 10.30 am. Also no recycling bins at all, all plastics and cans put in general refuse.

The staff were lovely especially Diana on reception who could do enough for the guests. We were allocated a family room for 2 female friends which worked perfectly as we had a bedroom each. Giving towels to the guests is great as it saves room & weight in our cases. One thing which was slightly annoying was that some people were allowed to have 2 towels each but when we asked we were told we could only have one! The only ither negative was that there was not much in the town of Portals Nous but that’s not the fault of the hotel, of course. We would have liked a couple more bars to go to in the evening.

Staff friendly, efficient. Facilities adequate but dated. We booked a deluxe room - we got room 624. The room was extremely small - we could barely walk around the bed which was also a very small and extremely uncomfortable bed. No drawers, tiny wardrobe which even a mams shirt could not hang without being folded up at the bottom never mind a dress. Booking promised bathrobes and slippers - no bathrobes appeared. Other rooms on our floor were twice the size with bigger beds. You could feel the springs in the mattress when lying in the bed. Not even a mattress topper. Not a deluxe room. Would not stay here again.

Everthing was lovely- clean, staff friendly and breakfast great

Great location and staff were really helpful and friendly, we stay a couple of times a year and always enjoy our time there

Stayed at this hotel as a couple for a week in August and overall had a very good experience. The hotel staff were very friendly, the place was clean, the location was amazing given how close it is to the Marina and all of the nice restaurants. Breakfast had a very good selection every morning, the only slight criticism would be that if you’re not there before 10.30am then you will need to eat elsewhere as the staff literally clean everything away and switch off the coffee / juice machines bang on the dot. The poolside area was good, with the option of premium 4 poster beds for only 20 EUR, as a couple we found these ideal for a bit of privacy given the hotel is very family orientated. The swimming pool is large and there’s a smaller pool next to it with sunloungers in the water which is nice if you want to relax. The room was clean with a balcony overlooking the pool however my only slight criticism would be the bed could have been more comfortable and the room slightly more spacious. We requested extra pillows which the staff provided which did help. If you are looking to stay in Puerto Portals I would recommend this hotel, the location is excellent and the hotel is clean and the staff are very friendly.

Liked the location and staff are very helpful. Breakfast choice good and sun beds comfortable

Nice large bedroom and very clean and large bathroom .