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1 room, 2 adults

Westgate Lakes Resort & Spa Universal Studios Area

4-star4 stars
Great for familiesThis property has good facilities for families.
9500 Turkey Lake Rd, Orlando, FL, 32819, United States of America

4-star resort with 3 restaurants, near Pointe Orlando
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 6,509 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Pool
Great pool
Location
Great location
Service
Service is adequate
Cleanliness
Could use a good cleaning

Westgate Lakes Resort & Spa Universal Studios Area

from £90
  • Studio (Villa)
  • Villa, 2 Bedrooms
  • Villa, 3 Bedrooms
  • Villa, 1 Bedroom
  • Deluxe Villa, 1 Bedroom
  • Room (Resort Select)
  • Studio (with Horror Nights Event Shuttle )
  • Deluxe Villa, 1 Bedroom (with Horror Nights Event Shuttle )
  • Villa, 2 Bedrooms (with Horror Nights Event Shuttle )

What’s around Westgate Lakes Resort & Spa Universal Studios Area

Landmarks

  • Universal Orlando Resort™ (42-minute walk)
  • Ripley's Believe It or Not (42-minute walk)
  • SeaWorld® Orlando - 2.3 mi / 3.8 km
  • The Wheel at ICON Park™ - 2.5 mi / 4 km
  • Discovery Cove - 2.6 mi / 4.1 km
  • Universal Studios Florida™ - 2.9 mi / 4.6 km
  • Aquatica - 2.9 mi / 4.7 km
  • Madame Tussauds - 2.4 mi / 3.9 km

Getting around

  • Kissimmee, FL (ISM-Kissimmee Gateway) 18-min drive
  • Orlando, FL (MCO-Orlando Intl.) 21-min drive
  • Orlando, FL (SFB-Orlando Sanford Intl.) 43-min drive
  • Orlando Station 13-min drive
  • Kissimmee Station 20-min drive
  • Winter Park Station 28-min drive
  • Free area shuttle
  • Free shopping centre shuttle
  • Free theme park shuttle

At a glance

Key facts

Hotel size

  • This hotel has 1,990 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is 10 AM
  • Express check-in/out
This property requires USD 50 credit card deposit or USD 200 cash deposit at check-in for incidentals. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Babysitting/childcare *

  • Children's club *

Pets

  • Pets not allowed (service animals welcome)

  • Pets allowed (dogs and cats only) *

  • Restrictions apply *

  • 1 per room (up to 60 lb)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free valet parking

  • Self parking *

Offsite

  • Free area shuttle

  • Free shopping centre shuttle

  • Free theme park shuttle

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Full breakfast (surcharge)
  • 3 restaurants
  • 2 poolside bars
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Barbecue grills
Things to do
  • Fitness classes on site
  • Basketball on site
  • Free bicycles on site
  • Fishing on site
  • Miniature golf on site
  • Hiking/biking trails on site
  • Kayaking on site
  • Pilates classes on site
  • Playground on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Golf lessons available nearby
  • Golfing nearby
  • Waterskiing nearby
Working away
  • 24-hour business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 25000
  • Conference space size (meters) - 2323
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 28
  • Year Built – 1984
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • Separate dining area
  • Separate sitting area
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Fridge
  • Microwave
  • Cookware, dishware and utensils
More
  • Weekly housekeeping provided
  • In-room safe

Special features

Spa

Serenity Spa has 12 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily.

Dining

Drafts Sports Bar & Grill – This family restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Sids Bistro – This delicatessen serves breakfast, lunch and light fare. Open daily.

Cordovano Joe's – This restaurant specialises in pizza and serves lunch and dinner. Open daily.

The Marketplace – This delicatessen specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Open daily.

Recreation

On Site

  • Fitness facilities
  • Marina on site
  • Outdoor tennis courts -
  • Sauna
  • Steam room
  • Fitness classes on site
  • Basketball on site
  • Free bicycles on site
  • Fishing on site
  • Miniature golf on site
  • Hiking/biking trails on site
  • Kayaking on site
  • Pilates classes on site
  • Playground on site
  • Volleyball on site
  • Yoga classes/instruction on site

Nearby

  • Golf lessons available nearby
  • Golfing nearby
  • Waterskiing nearby

Westgate Lakes Resort & Spa Universal Studios Area’s small print

Also known as

  • Westgate Lakes Resort Universal Studios Area Orlando
  • Westgate s Universal Stuos Ar
  • Westgate Lakes Resort Universal Studios Area
  • Westgate Lakes Universal Studios Area Orlando
  • Westgate Lakes Universal Studios Area
  • Westgate Lakes Hotel Orlando
  • Westgate Lakes Orlando
  • Westgate Lakes Resort Spa Universal Studios Area
  • Westgate s Universal Stuos Ar
  • Westgate Lakes Resort Spa Universal Studios Area

Policies

Parcel deliveries, handling, and storage are subject to a fee. Photo ID will be required to claim package(s) and must match the name on the package(s). Payment will be due at time of package claim. Any and all packages that are not claimed within 30 days from the date of delivery or placement into storage at the resort will be returned to sender, or may become the property of the resort. The property is not responsible for lost and/or stolen packages. For more details, please contact the property using the information on the reservation confirmation received after booking.
Certain dog breed restrictions apply at this property. Guests with service animals should contact this property in advance. Please contact the property using the information on the reservation confirmation received after booking.

Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: USD 12.99 per accommodation, per night

Resort fee inclusions:

  • Fitness centre access
  • Sporting facilities or equipment
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • In-room safe
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Refundable deposits

    Deposit: USD 50 per stay

    Pet deposit: USD 100.00 per stay

Optional extras

Self-parking costs USD 0 per night

Breakfast costs between USD 6.95 and USD 12.95 per person (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of USD 170.00 per accommodation, per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7.8 From 2,858 reviews

Exceptional 10.0
Overall a great place
Overall my stay was great! I was there for two weeks and it was a great resort and I'll definitely look to go back there again. Gym was great, view was great, amenities were great too including transport to the theme parks. I would 100% recommend renting a car in Orlando though as there's nothing walking distance outside the resort Issues: the laundry area was not very clean, seems as though it hadn't been cleaned in a while (the dryer lint filter was completely full, i'm glad i checked!), they told me they'd get someone to clean it but it never happened.
Mr Guive, gb15 night business trip
Very good 8.0
Quite nice in general, but don't bank on breakfast
Overall the stay was very pleasant, the room was nice with lots of space although the mini-kitchenette was very mini, but still had all the main bits (fridge, microwave, sink, coffee machine...). The shower was nice and big and there was always hot water. Staff were friendly and helpful (thanks Chip). Easy secure parking just outside the apartment block and lifts made life simple. The only fly in the ointment was that breakfast was dependent on you taking a guided tour of the facility and a 'chat' with a representative (salesman), very much came across as a timeshare sales push which we didn't want. We noted the demeanour of the chap we were talking to changed and became quite 'politely dismissive' when we said no thanks. This all meant that there was no breakfast provided at all during our stay.
Paul, gbRomance trip
Exceptional 10.0
The next level
The complex is run to a very high standard, staff are well trained and the entire operation is obviously well managed, pricey but you get the value.
John, gbRomance trip
Exceptional 10.0
Our favourite hotels we have stayed at in orlando
Have now been in Orlando 5 times and this is the hotel would return to. I had read before going about being asked at reception about timeshare, I'm glad I wasn't put off by this and that I decided to stay at this amazing hotel After check in you are taken to vip desk and offered to attend 90minute meeting over breakfast , this breakfast would be free, they take 20 dollars off you to ensure you attend but when you attend you get this back along with an extra 75 dollars , you also get I was told free continental breakfast every day of your stay just for attending this meeting. We decided not to attend and the lady was not at all pushy. Meals served at smokehouse grill wife coeliac and I very plain fussy eater we had no problems. Breakfast is 12.95 dollars but buy 1 get 1 free 8am -9am. Dinner: from 5-6pm they have early bird discount on some of options eg half chicken 2 sides 10.95 dollars I struggled to finish huge helpings. Chris manager of smokehouse restaurant very pleasant and helpful and funny, special mention also to Jonathan our waiter/server. Hotel has courtesy bus every 15 minutes that takes you around resort, so to your room, restaurant, front desk , marketplace etc, hotel has 7 pools not many people use them so frequently pool to ourselves plenty of comfy sunbeds Courtesy shuttle to Disney universal seaward, free shuttle from seaward to aquatics and discovery cove Room great TV showed English premium league games bed super comfy room high standard
JOHN, gbRomance trip
Exceptional 10.0
Great place, great location. Close enough to all the attractions but still in a quiet place to sleep. Will definitely stay at this resort again.
us2 night trip

Westgate Lakes Resort & Spa Universal Studios Area

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