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All properties in Cancun, Quintana Roo, Mexico
1 room, 2 adults

The Royal Sands Resort & Spa All Inclusive

4-star4 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Children's pool
  • Supervised childcare/activities (surcharge)
Blvd. Kukulcan, Km. 13.5, No. 32, Seccion A, Segunda Etapa, Zona Htl., Cancun, QROO, 77500, Mexico

4-star beachfront resort with spa, near Cancun Interactive Aquarium
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's club (free)
    • Children's pool
    • Supervised childcare/activities (surcharge)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Food was average, hotel staff was not very informative and reception did not seem to care…Dec 23, 2019
  • Hotel has good facilities, good food options and staff. Right next to the beach and a 10…Jan 14, 2019

The Royal Sands Resort & Spa All Inclusive

from £143
  • Junior Suite
  • Deluxe Two Bedroom Master Suite
  • Deluxe One Bedroom Suite
  • Junior Suite, Beachfront
  • Deluxe Suite, 1 Bedroom, Beachfront
  • Deluxe Suite, 2 Bedrooms, Beachfront

What’s around The Royal Sands Resort & Spa All Inclusive

Landmarks

  • In Zona Hotelera
  • Cancun Interactive Aquarium - 16-minute walk
  • La Isla Shopping Mall - 19-minute walk
  • Aquaworld - 21-minute walk
  • Maya Cancun Museum - 34-minute walk
  • Chac Mool Beach - 35-minute walk
  • Luxury Avenue Shopping Mall - 4-minute walk
  • Kukulcan Plaza Shopping Mall - 6-minute walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) 18-min drive
  • Free area shuttle

At a glance

Key facts

Hotel size

  • This hotel has 340 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out
Front desk staff will greet guests on arrival. Guests staying on Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
One registered guest in each villa must be at least 25 years of age and willing to accept responsibility for the actions of all villa occupants.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 25

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Free children's club (ages 4-12)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free valet parking

  • Extended parking

Offsite

  • Free area shuttle

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (surcharge)
Food and drink
  • 3 restaurants
  • 2 poolside bars
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Basketball on site
  • Free bicycles on site
  • Tennis lessons on site
  • Volleyball on site
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 15
  • Year Built – 2000
  • Lift
  • Designated smoking areas
  • Garden
  • Terrace
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Individually furnished
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Microwave
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

All inclusive

All-inclusive room rates at The Royal Sands Resort & Spa All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All meals, snacks and beverages included
  • Number or type of beverages is limited at one or more venues
  • Limited gourmet or à la carte dining

Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.

Water activities
  • Snorkelling

Land activities
  • Cycling
  • Tennis
  • Tennis lessons

Lessons/classes/games
  • Aerobics
  • Cooking
  • Dancing
  • Language
  • Water fitness
  • Yoga

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • On-site entertainment and activities
  • Access to off-site clubs
  • On-site live performances
  • Theme parties

Not included
  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Motorised water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkelling excursions
  • Windsurfing equipment
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Off-site tours
  • Transport to off-site activities

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, The Spa & The Royal Sands Cancun. Services include facials, body wraps and body treatments. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily.

Dining

La Veranda – Overlooking the ocean, this family restaurant specialises in international cuisine and serves lunch and dinner.

Hacienda Sisal – This restaurant specialises in Mexican cuisine and serves brunch and dinner.

Char Hut – This poolside café specialises in American cuisine and only serves light fare.

Sidelines Sports Bar – On-site sports bar. Happy hour is offered.

The Royal Roast – This coffee shop only serves light fare.

The Royal Sands Resort & Spa All Inclusive’s small print

Also known as

  • Royal Sands All Inclusive All-inclusive property Cancun
  • The Royal Sands Resort & Spa All Inclusive Resort
  • The Royal Sands Resort & Spa All Inclusive Cancun
  • The Royal Sands Resort & Spa All Inclusive Resort Cancun
  • Royal Sands All Inclusive All-inclusive property
  • The Royal Sands Spa
  • The Royal Sands Resort Spa
  • The Royal Sands & Inclusive
  • Royal Sands Cancun
  • The Royal Sands Resort Spa All Inclusive
  • The Royal Sands Spa Optional All Inclusive
  • The Royal Sands Resort & Spa All Inclusive Resort
  • The Royal Sands Resort & Spa All Inclusive Cancun
  • The Royal Sands Resort & Spa All Inclusive Resort Cancun
  • Royal Sands
  • The Royal Sands Spa
  • The Royal Sands Resort Spa
  • The Royal Sands & Inclusive
  • The Royal Sands Resort Spa All Inclusive
  • The Royal Sands Spa Optional All Inclusive

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: USD 1.23 per accommodation, per night

Deposit: USD 300.00 per stay

Optional extras

Late check-out can be arranged for an extra charge of USD 500

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Royal Sands Resort & Spa All Inclusive

  • Does The Royal Sands Resort & Spa All Inclusive offer free cancellation for a full refund?
    Yes, The Royal Sands Resort & Spa All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at The Royal Sands Resort & Spa All Inclusive?
    Yes, there's free self and valet parking.
  • Is there a pool at The Royal Sands Resort & Spa All Inclusive?
    Yes, there are 2 outdoor pools and a children's pool.
  • Are pets allowed at The Royal Sands Resort & Spa All Inclusive?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at The Royal Sands Resort & Spa All Inclusive?
    You can check in from 4 PM to midnight. Check-out time is 11 AM. Late check-out is available for a charge of USD 500 (subject to availability).
  • Are there restaurants at or near The Royal Sands Resort & Spa All Inclusive?
    Yes, there are 3 on-site restaurants.

Recent reviews

Superb 9.0 From 2,557 reviews

Good 6.0
Good if your a family!
This hotel was personally not for me, too many children & day time activities where it was blasted out via a microphone so could be heard from bedrooms & all around the pool. I personally wanted a relaxing holiday & chose this place as it had Spa in the name (which was very expensive!). Nothing against kids but parents were often know where to be seen & allowed the children to play in the ‘adult only pool’ & play ball games near where we were sunbathing even though there was a huge children’s pool & play area. Food options were limited but good if you went to the venues... order room service or pool service & you’re waiting a good hour & it always arrives cold & ‘second best’. Pool service was very limited, sometimes we didn’t see staff for hours. We complained once & the response we got was there were only three staff to cover a large pool area & the beach, they often got caught & held up by those closets to the bar. The rooms were comfortable & clean with all the usual amenities, housekeeping were very good & cleaned whenever you were out the room no matter what time of day. The pool reserving with towels was out of control, I’m a light sleeper & often woken up before 7am when most of sunbeds on the ‘sunny side’ were already taken by towels who then didn’t turn up until much later. The hotel says it has a policy for towels & children in the adult pool but neither of these were put into practise during our stay. Overall a nice hotel but family orientated!
Laura, gb6 night trip with friends
Exceptional 10.0
Great place
Just a great place for a family!
Andrew, us6 night family trip
Exceptional 10.0
Wonderful
Visited for the 2nd time in 4 months. The resort is a delight for people desiring some quiet relaxation in a luxury setting without the usual “Spring Break” atmosphere. Everything about the resort is top shelf and well-run. Nothing negative to say. Special shout out to Jesus at the front desk of the phase 2 lobby. He went out of his way to make sure that my every question and need was attended to. A real credit to the resort...BRAVO!
Raymond, us7 night trip

The Royal Sands Resort & Spa All Inclusive

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