Skip to main content.
All properties in Cancun, Quintana Roo, Mexico
1 room, 2 adults

The Royal Sands Resort & Spa All Inclusive

4-star4 stars
Great for familiesThis property has good facilities for families.
Blvd. Kukulcan, Km. 13.5, No. 32, Seccion A, Segunda Etapa, Zona Htl., Cancun, QROO, 77500, Mexico

All-inclusive beachfront property with spa, near Cancun Interactive Aquarium
  • Free buffet breakfast, free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Cleanliness
Clean
Pool
Great pool
Room
Great room
Value
Best value for money

The Royal Sands Resort & Spa All Inclusive

from £296
  • Junior Suite
  • Deluxe Two Bedroom Master Suite
  • Deluxe One Bedroom Suite
  • Junior Suite, Beachfront
  • Deluxe Suite, 1 Bedroom, Beachfront
  • Deluxe Suite, 2 Bedrooms, Beachfront

What’s around The Royal Sands Resort & Spa All Inclusive

Landmarks

  • In Zona Hotelera
  • Cancun Interactive Aquarium (16-minute walk)
  • La Isla Shopping Mall (19-minute walk)
  • Aquaworld (21-minute walk)
  • Maya Cancun Museum (34-minute walk)
  • Luxury Avenue Shopping Mall (4-minute walk)
  • Kukulcan Plaza Shopping Mall (6-minute walk)
  • Ballenas Beach (8-minute walk)

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) 18-min drive
  • Free area shuttle

At a glance

Key facts

Size

  • 340 rooms
  • Arranged over 9 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out
Guests staying on Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
One registered guest in each villa must be at least 25 years of age and willing to accept responsibility for the actions of all villa occupants.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 25

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Free children's club (ages 4-12)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free valet parking

  • Extended parking

Offsite

  • Free area shuttle

Payment types at the property

Other information

  • All-inclusive (taxes and gratuities included)
* See small print for additional details or extra charges

At the property

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Free buffet breakfast daily
  • 3 restaurants
  • 2 poolside bars
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Basketball on site
  • Free bicycles on site
  • Tennis lessons on site
  • Volleyball on site
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 15
  • Year Built – 2000
  • Lift
  • Designated smoking areas
  • Garden
  • Terrace
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Individually furnished
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Microwave
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

All inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • Meals and beverages at companion properties
  • Dining and beverage availability is limited at one or more venues

Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.

Water activities
  • Snorkelling

Land activities
  • Cycling
  • Tennis
  • Tennis lessons

Lessons/classes/games
  • Aerobics
  • Cooking
  • Dancing
  • Language
  • Water fitness
  • Yoga

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • On-site entertainment and activities
  • Access to off-site clubs
  • On-site live performances
  • Theme parties

Not included
  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Motorised water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkelling excursions
  • Windsurfing equipment
  • Surcharge for premium food items
  • Surcharge for premium or imported non-alcoholic beverages
  • Surcharge for bottled wine
  • Surcharge for bottled spirits
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Off-site tours
  • Transport to off-site activities

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, The Spa & The Royal Sands Cancun. Services include facials, body wraps and body treatments. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily.

Dining

La Veranda – Overlooking the ocean, this family restaurant specialises in international cuisine and serves lunch and dinner.

Hacienda Sisal – This restaurant specialises in Mexican cuisine and serves brunch and dinner.

Char Hut – This poolside café specialises in American cuisine and only serves light fare.

Sidelines Sports Bar – On-site sports bar. Happy hour is offered.

The Royal Roast – This coffee shop only serves light fare.

The Royal Sands Resort & Spa All Inclusive’s small print

Also known as

  • Royal Sands All Inclusive All-inclusive property Cancun
  • Royal Sands All Inclusive All-inclusive property
  • Royal Sands Cancun
  • Royal Sands
  • The Royal Sands Resort & Spa All Inclusive Cancun
  • Royal Sands All Inclusive All-inclusive property
  • The Royal Sands Resort & Spa All Inclusive Cancun

Policies

Guests can rest easy knowing that there's a smoke detector on site. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: USD 1.30 per accommodation, per night

Deposit: USD 300.00 per stay

Optional extras

Late check-out can be arranged for an extra charge of USD 500

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Superb 9.0 From 2,817 reviews

Good 6.0
Good if your a family!
This hotel was personally not for me, too many children & day time activities where it was blasted out via a microphone so could be heard from bedrooms & all around the pool. I personally wanted a relaxing holiday & chose this place as it had Spa in the name (which was very expensive!). Nothing against kids but parents were often know where to be seen & allowed the children to play in the ‘adult only pool’ & play ball games near where we were sunbathing even though there was a huge children’s pool & play area. Food options were limited but good if you went to the venues... order room service or pool service & you’re waiting a good hour & it always arrives cold & ‘second best’. Pool service was very limited, sometimes we didn’t see staff for hours. We complained once & the response we got was there were only three staff to cover a large pool area & the beach, they often got caught & held up by those closets to the bar. The rooms were comfortable & clean with all the usual amenities, housekeeping were very good & cleaned whenever you were out the room no matter what time of day. The pool reserving with towels was out of control, I’m a light sleeper & often woken up before 7am when most of sunbeds on the ‘sunny side’ were already taken by towels who then didn’t turn up until much later. The hotel says it has a policy for towels & children in the adult pool but neither of these were put into practise during our stay. Overall a nice hotel but family orientated!
Laura, gb6 night trip with friends
Exceptional 10.0
Definitely will come back
I was very pleased with the check in and check out policy because we had an early check in and when we checked out we were able to stay until 4 pm still with the all inclusive using all hotel installations. The food was very good and staff very kind and attentive. The only thing that I would improve is that the concierge wasn’t able to help us with a working phone number of our car rental. And they really didn’t had any information on our concern so we had to figure it out by ourselves
PATRICIA, us2 night trip
Very good 8.0
Mediocre
Food could be better. People smoking everywhere. Soaps and shampoos in the room don’t get replaced. Two people have to use the same soap bar. View was promised but not received. Definitely not a 5 star accommodation.
Myrat, us2 night trip
Exceptional 10.0
Great time at the Royal Sands
We had a fabulous time. Initially, our room was located in a very noisy location. Although we had to move 2x the staff was very helpful and the other rooms were very nice and quiet.
Cindi, us3 night trip
Exceptional 10.0
Highly recommend
The resort is amazing. The food is great. My family had a great time on our last vacation there.
Jieqiu, us4 night family trip

The Royal Sands Resort & Spa All Inclusive

Is the description of this property not correct? Tell us