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The Royal Sands & Spa All Inclusive

4-star4 stars
Blvd. Kukulcan, Km. 13.5, No. 32Seccion A, Segunda Etapa, Zona Htl., CancunQROO77500Mexico

All-inclusive beachfront resort with spa, near La Isla Shopping Mall
  • VIPVIP properties

    VIP properties have been recognised for offering exceptional service to our customers.

  • Free buffet breakfast, free WiFi and free parking
Beautiful beach
Great location
Value for money
Best value for money
1307See all 1,307 reviews
From 5,021 reviewsTripAdvisor Traveller Rating

The Royal Sands & Spa All Inclusive

from £267
  • Double Standard Room
  • Suite, 2 Bedrooms, Fully Equipped Kitchen
  • Suite, 1 Bedroom, Fully Equipped Kitchen

At a glance

Key facts

Hotel size

  • This hotel has 340 rooms
  • This hotel is arranged over 9 floors


  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out
Guests staying on Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
One registered guest in each villa must be at least 25 years of age and willing to accept responsibility for the actions of all villa occupants.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 25

Travelling with others


  • Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

  • Babysitting/childcare *

  • Free children's club (ages 4-12)


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free valet parking

  • Extended parking


  • Free area shuttle

Other information

  • All-inclusive (taxes and gratuities included)
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Free buffet breakfast daily
  • 3 restaurants
  • 2 poolside bars
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Beach towels
  • Number of outdoor pools - 2
  • Children's pool
  • Fitness facilities
  • Outdoor tennis courts - 4
  • Full-service spa
  • Marina on site
  • Swim-up bar
  • Tennis on site
  • Arcade/game room
  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
  • Number of buildings/towers - 15
  • Built in 2000
  • Lift
  • Designated smoking areas
  • Garden
  • Terrace

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Individually furnished
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

All inclusive

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • Meals and beverages at companion properties
  • Dining and beverage availability is limited at one or more venues

Activities and facilities/equipment
All non-motorised water sports are included.

Water activities
  • Sailing
  • Snorkelling

Land activities
  • Cycling
  • Tennis
  • Tennis lessons

  • Aerobics
  • Cooking
  • Dancing
  • Language
  • Water fitness
  • Yoga

Kids' club
  • Supervised activities for children between 4 and 12 years old

  • On-site entertainment and activities
  • Access to off-site clubs
  • On-site live performances
  • Theme parties

Not included
  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Motorised water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkelling excursions
  • Windsurfing equipment
  • Premium food items
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Off-site tours
  • Transport to off-site activities


Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages, facials, body wraps and body treatments. The spa is equipped with a sauna, a spa tub and a steam room.


La Veranda – Overlooking the ocean, this family restaurant specialises in international cuisine and serves lunch and dinner.

Hacienda Sisal – This restaurant specialises in Mexican cuisine and serves brunch and dinner.

Char Hut – This poolside café specialises in American cuisine and only serves light fare.

Sidelines Sports Bar – On-site sports bar. Happy hour is offered.

The Royal Roast – This coffee shop only serves light fare.

The Royal Sands & Spa All Inclusive’s small print

Also known as

  • Royal Sands All Inclusive Cancun
  • Royal Sands All Inclusive
  • Royal Sands Cancun
  • Royal Sands
  • Sands All Inclusive
  • The Royal Sands Spa All Inclusive

Mandatory fees

Deposit: USD 300.00 per stay

Optional extras

Late check-out can be arranged for an extra charge of USD 500

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around The Royal Sands & Spa All Inclusive


  • In Hotel Zone
  • La Isla Shopping Mall (17-minute walk)
  • Luxury Avenue Shopping Mall (4-minute walk)
  • Kukulcan Plaza Shopping Mall (4-minute walk)
  • Marlin Beach (11-minute walk)
  • Ballenas Beach (15-minute walk)
  • Tequila Museum (16-minute walk)
  • Cancun Interactive Aquarium (18-minute walk)

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) 22-min drive
  • Free self parking
  • Free valet parking
  • Extended parking
  • Free area shuttle

Recent reviews

Fabulous 8.8 From 1,307 reviews

The Royal Sands & Spa All Inclusive
Good if your a family!
This hotel was personally not for me, too many children & day time activities where it was blasted out via a microphone so could be heard from bedrooms & all around the pool. I personally wanted a relaxing holiday & chose this place as it had Spa in the name (which was very expensive!). Nothing against kids but parents were often know where to be seen & allowed the children to play in the ‘adult only pool’ & play ball games near where we were sunbathing even though there was a huge children’s pool & play area. Food options were limited but good if you went to the venues... order room service or pool service & you’re waiting a good hour & it always arrives cold & ‘second best’. Pool service was very limited, sometimes we didn’t see staff for hours. We complained once & the response we got was there were only three staff to cover a large pool area & the beach, they often got caught & held up by those closets to the bar. The rooms were comfortable & clean with all the usual amenities, housekeeping were very good & cleaned whenever you were out the room no matter what time of day. The pool reserving with towels was out of control, I’m a light sleeper & often woken up before 7am when most of sunbeds on the ‘sunny side’ were already taken by towels who then didn’t turn up until much later. The hotel says it has a policy for towels & children in the adult pool but neither of these were put into practise during our stay. Overall a nice hotel but family orientated!
Laura, gb6 night trip with friends
The Royal Sands & Spa All Inclusive
A Royal Welcome
View...Food...Staff...Pool...Beach...Sea...Lime daiquiris... Absolutely fantabulous!! In the words of Bill Medley and Jennifer Warnes NOW IIIIIVVVEEEE HAD THE TIME OF MY LIIIIIIIFFFFEEEE!!!!
Andrew, gb3 night romance trip
The Royal Sands & Spa All Inclusive
Great hotel walking along the beach our hotel was defiantly the best ! The only thing I would say is it needs more entertainment in the evenings ! You have to go into town for that ! And it needs an English breakfast ! But even saying that I will be going back ! Loved it
Paul, gb14 night romance trip
The Royal Sands & Spa All Inclusive
Not as good as other hotels in Cancun
The hotel is ok. It looks a little outdated, and they charge as much as other hotels that are in a much better shape. The most annoying thing about this hotel is the fact that you MUST GIVE them your room key everytime you go to the restaurant, everytime you order a drink, when you get your towels. I have been travelling to Cancun, Playa del Carmen and the Riviera Maya in general for the last 10 years and no other hotel retains your card while you dine or eat. They can see you have an all inclusive bracelet and you give them your room number and your name. That should be enough to get the service you are requesting. Just for this reason I will never go back to this hotel nor recommend it to anyone. There are only two restaurants in site and the snack bar. (And they never want to serve you at the snack bars , they ´recommend you to go to the buffet instead)
Claudia, ca4 night trip
The Royal Sands & Spa All Inclusive
We were very disappointed that our balcony was so small and had no furniture. The whole point of getting a room with a balcony is to use it. We put the chairs from the room on the balcony; however, they were too big so we couldn't sit outside...what a shame! I won't recommend your hotel because of this!
A Traveller, us4 night trip with friends

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The Royal Sands & Spa All Inclusive

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