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The Royal Sands & Spa All Inclusive, Cancun

4 stars4 stars
Blvd. Kukulcan, Km. 13.5, No. 32Seccion A, Segunda Etapa, Zona Htl., CancunQROO77500Mexico
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Excellent4.4 / 5
Room
Great room
Location
Great location
Beach
Beautiful beach
Cleanliness
Clean
1068See all 1,068 Hotels.com reviews
From 3,746 reviewsTripAdvisor Traveller Rating

The Royal Sands & Spa All Inclusive, Cancun

from £305
  • Double Standard Room
  • Suite, 1 Bedroom (HOT DEAL)
  • Suite, 1 Bedroom, Fully Equipped Kitchen
  • Standard Room (HOT DEAL)
  • Suite, 2 Bedrooms, Fully Equipped Kitchen
  • Suite, 2 Bedrooms (HOT DEAL)

At a glance

Key facts

Hotel size

  • This hotel has 340 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out
Guests staying on Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
One registered guest in each villa must be at least 25 years of age and willing to accept responsibility for the actions of all villa occupants.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 25

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

  • Babysitting/childcare *

  • Free children's club (ages 4-12)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free valet parking

  • Extended parking

Offsite

  • Free area shuttle

Other information

  • All-inclusive (taxes and gratuities included)

Also known as

  • Royal Sands All Inclusive Cancun
  • Royal Sands All Inclusive
  • Royal Sands Cancun
  • Royal Sands
  • Sands All Inclusive

Mandatory fees

Deposit: MXN 1500 per night

Optional extras

Late check-out can be arranged for an extra charge of MXN 1250

Babysitting/childcare is available for an extra charge

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Free buffet breakfast daily
  • 3 restaurants
  • 2 poolside bars
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Beach towels
  • Number of outdoor pools - 2
  • Outdoor pool
  • Fitness facilities
  • Outdoor tennis courts - 4
  • Full-service spa
  • Marina on site
  • Children's pool
  • Use of nearby fitness center (discount)
  • Tennis on site
  • Swim-up bar
  • Arcade/game room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 15
  • Year Built 2000
  • Elevator/lift
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Individually furnished
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

All inclusive

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • Meals and beverages at companion properties
  • Dining and beverage availability is limited at one or more venues

Activities and facilities/equipment
All non-motorised water sports are included.

Water activities
  • Sailing
  • Snorkeling

Land activities
  • Cycling
  • Tennis
  • Tennis lessons

Lessons/classes/games
  • Aerobics
  • Cooking
  • Dancing
  • Language
  • Water fitness
  • Yoga

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • On-site entertainment and activities
  • Access to off-site clubs
  • On-site live performances
  • Theme parties

Not included
  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Motorised water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Windsurfing equipment
  • Premium food items
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Off-site tours
  • Transport to off-site activities

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages, facials, body wraps and body treatments. The spa is equipped with a sauna, a spa tub and a steam room.

Dining

La Veranda – Overlooking the ocean, this family restaurant specialises in international cuisine and serves lunch and dinner.

Hacienda Sisal – This restaurant specialises in Mexican cuisine and serves brunch and dinner.

Char Hut – This poolside café specialises in American cuisine and only serves light fare.

Sidelines Sports Bar – On-site sports bar. Happy hour is offered.

The Royal Roast – This coffee shop only serves light fare.

The Royal Sands & Spa All Inclusive, Cancun’s small print

Also known as

  • Royal Sands All Inclusive Cancun
  • Royal Sands All Inclusive
  • Royal Sands Cancun
  • Royal Sands
  • Sands All Inclusive

Mandatory fees

Deposit: MXN 1500 per night

Optional extras

Late check-out can be arranged for an extra charge of MXN 1250

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.4 /5 from 1068 reviews

The Royal Sands & Spa All Inclusive, Cancun
Outstanding5.0 / 5
A Royal Welcome
View...Food...Staff...Pool...Beach...Sea...Lime daiquiris... Absolutely fantabulous!! In the words of Bill Medley and Jennifer Warnes NOW IIIIIVVVEEEE HAD THE TIME OF MY LIIIIIIIFFFFEEEE!!!!
3 night romance trip
The Royal Sands & Spa All Inclusive, Cancun
Outstanding5.0 / 5
Fabulous
Great hotel walking along the beach our hotel was defiantly the best ! The only thing I would say is it needs more entertainment in the evenings ! You have to go into town for that ! And it needs an English breakfast ! But even saying that I will be going back ! Loved it
14 night romance trip
The Royal Sands & Spa All Inclusive, Cancun
Fair2.0 / 5
Disappointed
Not the nicest welcome. We arrived early and we're told we could not check in until 12 p.m. once noon time came we were told our rooms were ready but not yet clean. Breakfast was extremely limited with choices. Same food every day is expected at a resort but when you don't have many choices to begin with, it's just not worth it. Multiple swim up bars were nice but one pool was closed every day due to a child using it as a toilet. The pools were just not clean, ever. Anot her guest complained of getting rashes after swimming. Good thing you had the nice beach to go to. Dinners at Hacienda were nice. Lots of choices with delicious food. One of the waitresses was condescending buy aside from her, all were so great! No real activities during the day and no shows at night...kind of boring. Will probably not return as we've been to better.
4 night family trip
The Royal Sands & Spa All Inclusive, Cancun
Outstanding5.0 / 5
Beautiful and clean hotel
Courteous and friendly staff. Clean facilities. Always something to do. Good food at the pool bars.
5 night romance trip
The Royal Sands & Spa All Inclusive, Cancun
Outstanding5.0 / 5
Family Getaway
Awesome! Excellent place for family vacation. The hotel staff is nice and very helpful. Food and waiters in Veranda restaurant were great. There are plenty of restaurants to try. The Hacienda Sisal is an excellent choice. Also, you will enjoy delicious seafood in Captain’s Cove and will be entertained by crocodiles in the bay during dinner. Shopping mall is very close.
7 night family trip

See all reviews

The Royal Sands & Spa All Inclusive, Cancun

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