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Crowne Plaza Philadelphia Cherry Hill, an IHG Hotel

Riverfront hotel with restaurant, near Cherry Hill Mall

  • Free WiFi and free parking
From
£77

Image gallery

  • Hotel Bar
  • Hotel Bar
  • Outdoor Pool
  • Exterior
  • Hotel Bar
Hotel Bar. Image 1 of 32.
1 / 32Hotel Bar
7.6.Good.
  • Very nice. Reasonable price and convenient. Good breakfast.

    Jun 12, 2019

  • Hotel is frayed around the edges. Check in pleasant enough but service in other areas…

    Apr 1, 2019

See all 547 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Easy parking
Quiet
Safe
Convenient
Dining options
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 400 smoke-free guestrooms
  • Weekly housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Seasonal outdoor pool
  • 24-hour fitness centre

For families

  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

What’s around

  • Adventure Aquarium - 5.2 mi / 8.3 km
  • BB&T Pavilion - 5.2 mi / 8.4 km
  • Pennsylvania Convention Center - 7 mi / 11.3 km
  • Liberty Bell Center - 7 mi / 11.3 km
  • Independence Hall - 7 mi / 11.3 km
  • Philadelphia Museum of Art - 8.1 mi / 13.1 km
The following facilities or services will be unavailable from July 2 2020 to March 31 2021 (dates subject to change):
  • Daily housekeeping
  • Dining venue(s)
  • Fitness facilities
  • Swimming pool

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room, 1 King Bed, Non Smoking
  • Room, 2 Double Beds, Non Smoking
  • Room, 1 King Bed, Non Smoking, View (Overlooking View)
  • Standard Room
  • Room, 2 Double Beds, Non Smoking, View (Overlooking View)
  • Room, 1 Queen Bed, Accessible, Non Smoking (Mobility)
  • Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Location

  • Adventure Aquarium - 5.2 mi / 8.3 km
  • BB&T Pavilion - 5.2 mi / 8.4 km
  • Pennsylvania Convention Center - 7 mi / 11.3 km

What’s around

Landmarks

  • Adventure Aquarium - 5.2 mi / 8.3 km
  • BB&T Pavilion - 5.2 mi / 8.4 km
  • Pennsylvania Convention Center - 7 mi / 11.3 km
  • Liberty Bell Center - 7 mi / 11.3 km
  • Independence Hall - 7 mi / 11.3 km
  • Philadelphia Museum of Art - 8.1 mi / 13.1 km
  • Citizens Bank Park - 8.5 mi / 13.7 km
  • University of Pennsylvania - 8.8 mi / 14.2 km
  • Wells Fargo Center - 12 mi / 19.3 km
  • Lincoln Financial Field - 12.2 mi / 19.7 km

Getting around

  • Philadelphia International Airport (PHL) 26-min drive
  • Philadelphia, PA (PNE-Northeast Philadelphia) 31-min drive
  • Blue Bell, PA (BBX-Wings Field) 44-min drive
  • Trenton, NJ (TTN-Mercer) 48-min drive
  • Cherry Hill Station 16-min walk
  • Pennsauken Transit Center 8-min drive
  • Philadelphia Bridesburg Station 13-min drive

At a glance

Hotel size

  • This hotel has 400 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking includes off-street options

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)

Things to do

  • Outdoor seasonal pool
  • 24-hour fitness facilities
  • Fitness facilities

Working away

  • Business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 42000
  • Conference space size (meters) - 3780

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter

Facilities

  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Bath with shower
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Premium TV channels
  • Video game console

Stay connected

  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Weekly housekeeping provided
  • Connecting/adjoining rooms available

Small print

Also known as

  • Crowne Plaza Philadelphia Cherry Hill Hotel
  • Crowne Plaza Philadelphia Cherry Hill
  • Crowne Plaza Philadelphia Cherry Hill, an IHG Hotel Hotel
  • Crowne Plaza Philadelphia Cherry Hill, an IHG Hotel Cherry Hill
  • Crowne Plaza Philadelphia Cherry Hill
  • Crowne Plaza Cherry Hill
  • Crowne Plaza Philadelphia Cherry Hill
  • Crowne Plaza Philadelphia Cherry Hill, an IHG Hotel Hotel
  • Crowne Plaza Philadelphia Cherry Hill, an IHG Hotel Cherry Hill
  • Philadelphia Cherry Hill
  • Crowne Plaza Philadelphia Cherry Hill Hotel

Optional extras

Rollaway beds are available for USD 15.0 per night

Breakfast costs between USD 8.00 and USD 14.00 per person (approximately)

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • The seasonal pool is open from September to September.
    • Guests can rest easy knowing that there's a smoke detector and window guards on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

    Contactless checkout is available.

    Enhanced food service safety measures are in place.

    Individually wrapped food options are available through room service.

    This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property accepts credit cards. Cash is not accepted.

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs

    • Yes, Crowne Plaza Philadelphia Cherry Hill, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.

    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.

    • Yes, there's free self parking.

    • Yes, there's a seasonal outdoor pool. The swimming pool will be unavailable from July 2 2020 to March 31 2021 (dates subject to change).

    • Sorry, pets aren't allowed, but service animals are welcome.

    • You can check in from 4 PM - midnight. Check-out time is 11 AM. Express check-out and contactless check-out are available.

    • Yes, there's an on-site restaurant. The dining venue(s) will be unavailable from 2 July 2020 to 31 March 2021 (dates subject to change). Nearby restaurants include King of Pizza (8-min walk), Mikado (9-min walk) and Sapori Trattoria Italiana (2 mi).

    • No, this hotel doesn't have a casino, but SugarHouse Casino (16-min drive) is nearby.

    • Crowne Plaza Philadelphia Cherry Hill, an IHG Hotel has a seasonal outdoor pool and a 24-hour fitness centre, as well as a garden.
    7.6.Good.
    • 6.0.Good

      Furniture is outdated, but the room looked nicely cleaned. Front desk was inattentive and standoffish, not the most nice welcoming.

      JOSE, 1 night trip, Apr 3, 2021

      Verified Hotels.com guest review

    • 2.0.Poor

      Horrible place, read my review which is 100%

      Old and not up to date. Paid for a room with a king bed and they tried to give me 2 double beds, finally they said they would give me a queen, also paid to upgrade to a king. Phone in the room did not work, 2 tissues left in the box, no toilet paper, had to go down stairs, sheets had coffee stains on them, towels were like rags, worst hotel experience ever. People were rude at the front desk and said because i didn't book it through them there was nothing they would do. The breakfast was ok but horrible with the options, not as described.

      1 night business trip, Apr 3, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      You get what you pay for. I booked it at the last minute. Hotel has a great location on the river and close to shopping. The room was spacious but not sparkling. The ventilation system sounded like a helicopter hovering overhead. The lights that are part of the headboard were not working. Thought it just needed to be plugged in. Looking behind the headboard to connect the plug turned me off. There was so much dust accumulated under the bed it made me question the overall cleanliness. The shower faucet was so hard for me to open it took the engineer to come and help. I have to say the staff were most courteous even when they told me there were no rooms facing the river available, they were forthright and I couldn’t be mad. Highlight was the restaurant’s salmon blt and homemade chips.

      Sandra, 1 night trip, Mar 26, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Good stay. Great staff

      Pablo, 1 night trip, Mar 5, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      Hotel was nice but little outdated.. Its a beautiful and large hotel but it needs renovations... Beds are to small to share. Had to sleep on floor..

      JOSE A, 1 night family trip, Feb 27, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      Above average accommodations

      Accommodating but the beds were obviously old and could use replacing. Clean, good bathrooms and service was as anticipated.

      Christine, 1 night trip, Feb 19, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      It was great just takes to long for security deposit to b refunded otherwise it was great

      Katrina, 1 night trip, Feb 14, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Looks great in photos.

      Maybe I'm nitpicking? But i found a few issue with the room i stayed in. The shower handle was stuck. I had to pull it really hard to the point that I thought I was going to break it, just to get the water to turn on. The toilet kept running after flushing it. The stopper in the sink was broken, so water took long to drain. 2 of the lamps did not turn on, but the bulbs weren't blown. The bed was sinking in the middle, that wasn't comfortable. The redeeming factor was the breakfast the next day. That was great. It was just unfortunate that there was 1 person taking orders for the entire morning .

      1 night trip, Feb 13, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      The stay itself was good but I e been having a problem with the charge on my account. It’s going on 3 weeks and haven’t heard anything and it’s beginning to make my trip not seem worth it. I’ve called hotels.com and the hotel directly and each time I’ve been told “we will get back to you in 24/48 hours. It been 3 weeks. If this is going to be an ongoing thing then I will no longer use this device or stay at Crowne Plaza ever again!!

      Chanel, 1 night trip, Feb 1, 2021

      Verified Hotels.com guest review

    • 4.0.Fair

      Rooms are dirty and fixtures are broken

      The hotel was in a poor condition, and it is nothing like what the hotels.com website showed. Everything was dirty and broken. I definitely will not recommend this place to anyone. Outlet wall plates were missing in the room I stayed in with my family. I had a 14 month-old, and it was clearly a baby hazard. I asked the front desk to fix it, but no one came to fix it.

      3 night family trip, Jan 28, 2021

      Verified Hotels.com guest review

    See all 547 reviews