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Best Western Plus Downtown Inn & Suites, Houston

2.5 stars2.5 stars
915 W Dallas StHoustonTX77019United States of America
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Excellent4.5 / 5
Great room
Great location
Value for money
Best value for money
Tasty breakfast
336See all 336 reviews
From 393 reviewsTripAdvisor Traveller Rating

Best Western Plus Downtown Inn & Suites, Houston

from £113
  • Standard Suite, 1 King Bed, Non Smoking
  • Standard Room, 2 Queen Beds, Accessible, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • King Suites
  • Standard Room, 1 King Bed, Accessible, Bathtub
  • Double Queen
  • Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Suite, 1 King Bed, Accessible, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Deluxe Double Room, 2 Queen Beds, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 76 rooms
  • This hotel is arranged over 4 floors


  • Check-in time starts at 3 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • No cribs (infant beds)


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms



  • Free self parking


  • Free area shuttle

Other information

  • Smoke-free property

In the hotel

Food and drink
  • Free hot/cold buffet breakfast daily
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • 24-hour fitness facilities
  • Golfing nearby
  • Use of nearby fitness center (discount)
Working away
  • 24-hour business center
  • Conference space size (feet) - 400
  • Conference space size (meters) - 36
  • One meeting room
  • Computer station
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Elevator/lift
  • Safe-deposit box at front desk
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Recent reviews

Excellent 4.5 /5 from 336 reviews

Best Western Plus Downtown Inn & Suites, Houston
Good3.0 / 5
Good hotel
On arrival due to the local redevelopment of the area and the less desirable area in the vicinity of the hotel we felt a little uncomfortable with the location. After spending some time exploring the next day the shortened walk to downtown was fine and only took 10 minuets. The tram is only a further 5 minutes giving access to the whole of greater Houston and most of the local tourist attractions.
4 night romance trip
Best Western Plus Downtown Inn & Suites, Houston
Excellent4.0 / 5
Lovely big room and friendly staff
Fairly no-frills hotel (no bar or restaurant) and slightly outside the main part of downtown, but very well-kept, airy and comfortable. Reception staff were very friendly and helpful, and I felt safe coming back as a lone female late at night. My room was enormous with a microwave and full-size refrigerator, huge and very comfortable bed and a seating area with coffee table. The coffee-making facilities included some very nice complimentary chocolate biscuits but strangely didn't seem to include any kind of milk/half and half - these had to be raided from the breakfast bar! Minor irritations with the breakfast buffet: Everything tasted good, but on three out of the five mornings of my stay they had run out of bacon by the time I got there. They also seemed to supply tea bags but no obvious source of boiling water with which to make tea.
Other trip
Best Western Plus Downtown Inn & Suites, Houston
Excellent4.0 / 5
good quality hotel near Downtown Houston
The hotel was very pleasant and room clean and spacious (more than I was expecting in size). The staff at desk were helpful on arrival, providing all necessary details and useful suggestion when I inquired about food places nearby. The shuttle service to downtown is great as frankly the one.way system and almost non existent free parking making.taking car into downtown a pain, unless u r with a business and have allocated space in a garage. I didn't use all the facility but appeared well equipped for business and holiday travellers, the breakfast however was very basic and frankly not very tasty, but fresh fruit, yoghurt and toast was palatable. would recommend for future travel
Other trip
Best Western Plus Downtown Inn & Suites, Houston
Outstanding5.0 / 5
Bettered expectations
Easily the best of the Best Western Plus hotels we've stayed in. Super location so near to down town. Lovely modern property in excellent condition and the suite we had was well equipped. Shuttle service available which we used to take us to the Amtrak station the evening we left. Thanks Sonny, who drove us there and also worked on reception. A lovely young man who was very helpful. Which we had booked longer than two nights.
Other trip
Best Western Plus Downtown Inn & Suites, Houston
Excellent4.0 / 5
Nice hotel, friendly staff. No frills
Was a nice hotel, and the staff were friendly. However, we found out that it is around the corner from one of the most dangerous neighbourhoods in the US! Needless to say we took the shuttle / cabs everywhere after that. The pool is like a big bath. The breakfast is very poor quality and the lack of a bar meant there was little to do in the evenings once back at the hotel. Overall nice enough, but nothing special.
Business trip

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Best Western Plus Downtown Inn & Suites, Houston

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