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Hotel Arena

4.0 star property
4-star hotel with restaurant, near Oosterpark

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Hotel Arena

Photo gallery for Hotel Arena

Terrace/patio
Suite (Arena) | In-room safe, desk, blackout curtains, iron/ironing board
Breakfast, lunch, dinner served; Mediterranean cuisine, garden views
Deluxe Room (Arena) | Bathroom | Free toiletries, hair dryer, towels
Tennis court

Overview of Hotel Arena

8.4

Very good

Property highlights

  • Parking available
  • Free WiFi
  • Air conditioning
  • Laundry facilities
  • Electric vehicle charging point
  • Restaurant
Map
’s-Gravesandestraat 55, Amsterdam, 1092 AA
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Outdoor tennis court
  • Self parking
  • Room service
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Reception fireplace
Feel at home
  • Children stay free
  • Fridge
  • Private bathroom
  • Separate sitting area
  • Television
  • Garden

Room options

View all photos for Suite (Arena)

Suite (Arena) | In-room safe, desk, blackout curtains, iron/ironing board

Suite (Arena)

  • 41 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Room (Arena)

Classic Room (Arena) | In-room safe, desk, blackout curtains, iron/ironing board

Classic Room (Arena)

  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Arena)

Deluxe Room (Arena) | In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room (Arena)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

About this area

What's nearby

  • In Amsterdam East
  • Heineken Experience - 22 min walk
  • Rijksmuseum - 30 min walk
  • Dam Square - 31 min walk
  • Van Gogh Museum - 32 min walk
  • Leidseplein - 33 min walk
  • Vondelpark - 33 min walk
  • Anne Frank House - 40 min walk
  • Artis - 1 min drive
  • Rembrandt Square - 5 min drive
  • The 9 Streets - 6 min drive

Getting around

  • Schiphol Airport (AMS) - 20 min drive
  • Amsterdam Muiderpoort Station - 16 min walk
  • Amsterdam Amstel Station - 23 min walk
  • Rokin Station - 30 min walk
  • Korte 's-Gravesandestraat Stop - 2 min walk
  • Beukenweg Stop - 4 min walk
  • Camperstraat Stop - 5 min walk

Restaurants

  • Yusu - 5 min walk
  • CREA Café - 6 min walk
  • Bar Bukowski - 4 min walk
  • Five Ways Oost - 3 min walk
  • Mama Makan Indonesian Kitchen - 5 min walk
Map

About this property

Hotel Arena

At Hotel Arena, you'll be a short five-minute drive from Heineken Experience and Rijksmuseum. Guests can visit the outdoor tennis courts for a workout or grab a bite to eat at PARK, which serves Mediterranean cuisine and is open for breakfast, lunch and dinner. A bar/lounge, a snack bar/deli and a terrace are other highlights at this upmarket hotel. Public transportation is only a short walk: Korte 's-Gravesandestraat Stop is 2 minutes and Beukenweg Stop is 4 minutes.

Languages

Dutch, English, French, German, Spanish

Sustainability

Sustainability practices

Electric car charging station
Garden
Bicycle rentals
This information is provided by our partners.
Learn more about properties’ sustainability practicesOpens in a new window

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 140 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site self-parking (EUR 50 per day)
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Working away

  • Meeting rooms
  • Conference space (3649 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bike hire

Facilities

  • Built in 1886
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in reception
  • Outdoor tennis court
  • Banquet hall

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

PARK – Overlooking the garden, this restaurant specialises in Mediterranean cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Park Cafe Restaurant – Overlooking the garden, this diner specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 16 years of age.
  • An effective city/local tax rate of 6.422 per cent will be charged

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 22 per person
  • Late checkout can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for EUR 35.0 per day

Parking

  • Self-parking costs EUR 50 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Noise-free guestrooms cannot be guaranteed.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property charges a late check-out fee per hour.

Also known as

Arena Amsterdam
Hotel Arena
Hotel Arena Amsterdam
Arena Hotel Amsterdam
Hotel Arena Hotel
Hotel Arena Amsterdam
Hotel Arena Hotel Amsterdam

Frequently asked questions

Does Hotel Arena offer free cancellation for a full refund?
Yes, Hotel Arena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Arena?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Arena?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Arena?
Yes. Self-parking costs EUR 50 per day. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at Hotel Arena?
You can check in starting at 3 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at Hotel Arena?
No, this hotel doesn't have a casino, but Holland Casino (4-min drive) is nearby.
What is there to do at Hotel Arena and nearby?
Practise your swing on the tennis courts. Enjoy amenities such as a picnic area and a garden.
Are there restaurants at or near Hotel Arena?
Yes, PARK offers al fresco dining, Mediterranean cuisine and garden views.
What's the area around Hotel Arena like?
Hotel Arena is in Amsterdam East, a short 2-minute walk from Korte 's-Gravesandestraat Stop and 8 minutes' walk from Artis.

Reviews

8.4

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Very good

Nicole, 5-night business trip
Verified Hotels.com guest review

8/10 Very good

Well designed hotel in beautiful old building.
Great hotel, beautiful design, located at edge of park. The old building comes with it downsides such as staircases and complicated routing. Service as to be expected from the Dutch, rough around the edges and the pretty young staff felt at times inexperienced.
Lein, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely big hotel with amazing surroundings
Loved this hotel, really amazing location on the edge of the park, perfect place to sit outside with a coffee or drink. Staff were all really friendly and helpful. Perfectly set up with lockers to leave cases for the day. Rooms really nice and big, comfortable beds. If stairs are a problem then I wouldn't recommend for you as they have them up to the bed and they are quite small/steep - not a complaint just to note. We loved the hotel and would definitely recommend/return. Thanks for a great stay :)
1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Poor customer service
A few issues, our first night there and the lights kept going out which was extremely fraustrating as we were getting ready to go out for the night. The reception was a very long walk from our room and this happened 3 times as I was in the shower and my husband was half dressed. This then delayed us going out and the club we wanted to go to was cash only and sadly the ATM's close at 11pm in amsterdam which meant because we kept having the go back and fourth to reception and fix the lights we were delayed by 45min to 1 hour. We asked reception if they could make it up to us by allowing us to pay at reception and give us some cash so our night wasn't ruined but they were extremely unhelpful and suggested nothing to help ease the issue. She then said she would check with the restaurant after I insisted and got rather frustrated but then never returned to our room... Very poor customer service in general. The room keys constantly stop working so again, the long walk back to reception every time to get back to your hotel, no apology from reception again. The cleaners arrived at our room at 6pm on the second day when we were already back at the hotel so that was disappointing and I asked if they could come back in an hour after we had left, but they said no. So our room was only cleaned the one night. It's a very pretty hotel that overlooks the park but poorly organized and terrible customer service.
Hollie, 3-night trip
Verified Hotels.com guest review

6/10 Good

Disappointing
I found the front of house staff seemed massively disinterested. I know I only had a comfy room not a luxury suite but I was over to visit my daughter and had just had a baby and will be back in 10 days to stay again. I felt if I had been shown a bit more attention or interest I might have upgraded for my next stay. It was areal shame as I have had meal’s regularly at the hotel and the staff have always been amazing so I was very excited to stay.
Clarissa, 2-night trip
Verified Hotels.com guest review

6/10 Good

Only problem with this hotel was that our room was not on one floor. The bed was up on a loft at the top of a narrow, winding staircase, The bathroom, small fridge, and small sitting room was on the bottom floor. If one needs to use the bathroom in the middle of the night, you must navigate that narrow staircase in the dark. Not fun. I doubt that all the rooms in this very large hotel have the same configuration. Be sure to ask before booking your room. Otherwise, the location of this old, elegant hotel is very nice, actually on the inside edge of a large, beautiful city park. The 20 Euro breakfast was just OK.
Diana, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kathrine, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Sharon, 4-night family trip
Verified Hotels.com guest review

6/10 Good

Is ok
Ezequiel, 2-night romance trip
Verified Expedia guest review

8/10 Very good

The outside area was absolutely spectacular, we had no idea that the property's garden is a park! The architecture was also really eye-catching, and the staff were super helpful. The only somewhat negative comment is that we didn't feel like the room was cleaned to as high a standard as the rest of the hotel was presented to, but otherwise the stay was perfect, thank you.
Nora, 3-night romance trip
Verified Expedia guest review