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Hotel Arena, Amsterdam

4 stars
's-Gravesandestraat 51Amsterdam1092 AANetherlands, ‏0203 027 9779
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Excellent4.0 / 5
WiFi
Good internet service
Location
Great location
Service
Fantastic service
Cleanliness
Dirty
579See all 579 Hotels.com reviews
From 1,991 reviewsTripAdvisor Traveller Rating

Hotel Arena, Amsterdam

Hotel Info: 020 3027 9803

from £77
  • Standard Twin Room
  • Extra Large Room
  • Large Room
  • Standard Double Room

At a glance

Key facts

Hotel size

  • This hotel has 116 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11:30 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Other information

  • Smoke-free property

Also known as

  • Hotel Arena Amsterdam
  • Hotel Arena
  • Arena Amsterdam
  • Arena Hotel Amsterdam

Policies

Noise-free guestrooms cannot be guaranteed.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same hotel / stay dates).

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A 5 percent city/local tax will be charged

Optional extras

Early check-in can be arranged for an extra charge of EUR 30

Late check-out can be arranged for an extra charge of EUR 30

Rollaway beds are available for EUR 35.00 per night

Breakfast is offered for an extra charge of EUR 18.50 per person (approximately)

Babysitting/childcare is available for an extra charge

In the hotel

Food and drink
  • Breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service
Working away
  • Number of meeting rooms - 6
  • Conference space
  • Meeting rooms 4
  • Conference space size (feet) - 3648
  • Conference space size (meters) - 339
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Year Built 1890
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
Accessibility
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • In-room massage available
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Bar - Overlooking the garden, this bar specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting).

Hotel Arena, Amsterdam’s small print

Also known as

  • Hotel Arena Amsterdam
  • Hotel Arena
  • Arena Amsterdam
  • Arena Hotel Amsterdam

Policies

Noise-free guestrooms cannot be guaranteed.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same hotel / stay dates).

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A 5 percent city/local tax will be charged

Optional extras

Early check-in can be arranged for an extra charge of EUR 30

Late check-out can be arranged for an extra charge of EUR 30

Rollaway beds are available for EUR 35.00 per night

Breakfast is offered for an extra charge of EUR 18.50 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.0 /5 from 579 reviews

Hotel Arena, Amsterdam
Excellent4.0 / 5
Very friendly and helpful staff. It seems they have constant issues with water and noise as they are under constant refurbishment. Complimentary drink offered to each customer which was nice touch. Easy walking distance to city centre. Would definitely recommend stay at this hotel.
3 night trip with friends
Hotel Arena, Amsterdam
Outstanding5.0 / 5
My partner and I stayed at the hotel for 3 nights. And couldn't have wished for a better hotel. We got engaged in Amsterdam the day we got there. And am the staff where amazing. Especially the reception staff. They where very accommodating. Made the whole experience of getting engaged even more special by upgrading us to a suite which was stunning with a large double bath perfect for the occasion. They Also knew the answers to whatever query we had I.e trams bike rental or any othe General enquirers. Would recommend this hotel to anyone who wanted a fantastic hotel in a good location away from the huddle and bustle of the main city. But also in easy reach of it on a team or bus. Even though they had some building work going on they managed to do it in a way that it no impact on or stay whatsoever. Would like to thank the hotel for making this trip the most social one me and my fiancé have ever had
3 night romance trip
Hotel Arena, Amsterdam
Excellent4.0 / 5
We stayed 3 nights and had a really relaxing time.
3 night romance trip
Hotel Arena, Amsterdam
Good3.0 / 5
Mixed Views
Overall the hotel is very well run the staff are very helpful and polite. Unfortunately we went during the time of renovation but we did not any noise pollution etc. On arrive we came into the room and the toilet had not been cleaned there was dried urine on the toilet seat. This was addressed very quickly. That evening I started to see Silver Slavery bugs scattering across the floor, I thought it was just the one and have seen them in kitchens and bathrooms in England. The next night after coming in we saw them again but this time a lot more. After researching we read these bugs hide in cracks humans cannot get into and come out in dark/ damp places for grains of food.. So we put all the lights on and tried to make dark corners lighter. Slowly they started to disappear we called a cleaner but unfortunately by time he arrive they were not as apparent as we had seen and he had no option but to leave. The other room we booked also had a big fest of ants.. Breakfast is €15.50pp if booked in advance and €17.50pp if you don't..which is extortion for what you get there is no option for a small breakfast if you want. I have mixed feelings but look to return to Amsterdam again, ideally I'd stay here again as it was very well presented and staff were extremely polite. I'm not sure if I'd stay here again unless certain changes had been made
2 night trip with friends
Hotel Arena, Amsterdam
Excellent4.0 / 5
Lovely Location, Staff Could Be Better Trained!
Hotel Arena is a lovely old Hotel on the outskirts of the city. What we didn't know about was the building site! The room was just big enough for the two of us, however we found the room uncomfortably warm at night even though we had the window open. The aircon would not be set lower than 21 degrees, leading to sleepless nights for both of us. Room was clean and tidy. We had booked breakfast for all week however were stopped by the door every morning saying we hadn't. Otherwise hotel staff very friendly and keen to sort breakfast problem out but still got stopped every morning! Staff were great at ordering taxi's and were knowledgable in both sightseeing and about the hotel. Upon departing we were to asked to pay for things we didn't have and we had receipts to prove we had already paid for room tax. Upon receipt of payment evidence invoice was changed accordingly. We did enjoy our stay though but we're disappointed at how we were questioned all the time, and thought surely they would have kept a paid for summary on their computer system to save any embarrassment to us and them. We hope to return to Amsterdam later in the year, not sure if we will return. I would like to think we would, however this experience was not too encouraging, although area we stayed was ideal for our needs.
5 night business trip

See all reviews

Hotel Arena, Amsterdam

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