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SureStay Plus Hotel by Best Western San Antonio Airport

Hotel with outdoor pool, near North Star Mall

  • Free buffet breakfast, free WiFi and free parking
From
£59

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Pool
  • Standard Room, 1 King Bed, Accessible, Non Smoking - Bathroom
  • Outdoor Pool
Outdoor Pool. Image 1 of 24.
1 / 24Outdoor Pool
11355 San Pedro Ave, San Antonio, TX 78216, TX, United States of America
7.4.Good.
  • Complimentary breakfasts were included in the booking but when we arrived at the hotel we…

    May 29, 2021

  • This was by far the worst experience I have ever had in a hotel. Upon arrival I was…

    May 29, 2021

See all 504 reviews

Official standards

This property advises that it adheres to We Care Clean (Best Western) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitiser

Guests rated location

Convenient
Quiet
Safe
Easy parking
Transport options
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 61 smoke-free guestrooms
  • Daily housekeeping
  • Outdoor pool
  • Free airport shuttle
  • Room service
  • Health club

For families

  • Rollaway/extra beds (surcharge)
  • Microwave
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

What’s around

  • In North San Antonio - SAT
  • North Star Mall - 36-minute walk
  • Pearl District - 8.1 mi / 13 km
  • San Antonio Zoo and Aquarium - 8.9 mi / 14.4 km
  • Witte Museum - 7 mi / 11.2 km
  • Japanese Tea Gardens - 7.3 mi / 11.7 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room, 1 King Bed, Accessible, Non Smoking
  • Standard Room, 1 King Bed, Accessible, Bathtub
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Location

11355 San Pedro Ave, San Antonio, TX 78216, TX, United States of America
  • In North San Antonio - SAT
  • North Star Mall - 36-minute walk
  • Pearl District - 8.1 mi / 13 km

What’s around

Landmarks

  • In North San Antonio - SAT
  • North Star Mall - 36-minute walk
  • Pearl District - 8.1 mi / 13 km
  • San Antonio Zoo and Aquarium - 8.9 mi / 14.4 km
  • Witte Museum - 7 mi / 11.2 km
  • Japanese Tea Gardens - 7.3 mi / 11.7 km
  • Joint Base San Antonio - 7.4 mi / 11.9 km
  • Trinity University - 7.4 mi / 12 km
  • San Antonio Botanical Gardens - 7.6 mi / 12.2 km
  • Morgan's Wonderland - 7.6 mi / 12.2 km
  • San Antonio Museum of Art - 8.8 mi / 14.2 km

Getting around

  • San Antonio International Airport (SAT) 5-min drive
  • San Antonio Station 12-min drive
  • Free airport shuttle

At a glance

Hotel size

  • This hotel has 61 rooms

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
This property offers airport shuttle service 4 AM-10 PM.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cots (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Free airport shuttle from 4 AM to 11 PM*

Parking

  • Free on-site self-parking
  • Free on-site motorhome/coach/lorry parking
  • On-site parking is limited

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area
  • Barbecue grills

Things to do

  • Number of outdoor pools - 1
  • Outdoor pool
  • Health club
  • Use of nearby fitness centre (discount)

Working away

  • 24-hour business centre

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby

Facilities

  • Number of buildings/towers: 1
  • ATM/banking

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Egyptian-cotton sheets

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Hair dryer

Be entertained

  • 40-inch TV
  • Premium TV channels

Stay connected

  • Free weekday newspaper
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Small print

Also known as

  • SureStay Plus Hotel Best Western San Antonio Airport
  • SureStay Plus Best Western San Antonio Airport
  • Super 8 San Antonio Airport
  • Surestay Plus By Best Antonio
  • SureStay Plus Hotel by Best Western San Antonio Airport Hotel
  • Surestay Plus By Best Antonio
  • SureStay Plus Hotel by Best Western San Antonio Airport Hotel

Optional extras

Credit card charges are subject to an extra charge of USD 2.50

Rollaway beds are available for USD 15.0 per night

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pool access available from 10 AM to 9 PM.

This property does not have lifts.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival on the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Mandatory fees

Breakage deposit: USD 50.00 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, SureStay Plus Hotel by Best Western San Antonio Airport does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spaces may be limited. Free motorhome/bus/lorry parking is available.
  • Yes, there's an outdoor pool. Guests have pool access from 10 AM to 9 PM.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - midnight. Check-out time is 11 AM.
  • Yes. Nearby restaurants include India Oven (2.1 mi), Hooters (2.2 mi) and El Bucanero (2.2 mi).
  • Yes, a free airport shuttle is available from 4 AM to 11 PM on request.
  • SureStay Plus Hotel by Best Western San Antonio Airport has an outdoor pool and a health club, as well as access to a nearby health club.
7.4.Good.
  • 8.0.Very good

    business trip

    Darin, 1 night business trip, Jun 10, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    1. on the website it offers free breakfast and breakfast is not serve. (should not offer what's not happening) 2. appearance: Breakfast room was used to store boxes, visible to customers, Not appealing to the plain view.. 3. Clerk was too slow and not helpful when asked questions by the customer because was too busy with trying to figured out the comp system..

    2 night family trip, May 21, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    excellent service

    I was only there for a short amount of time as my main reason was to get a ride to the airport in the extra early hours. They were more than happy to accommodate me.

    Barbara, 1 night family trip, May 17, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    My stay

    Room was clean(so I think) for the most part, found a cigarette butt in one of the drawers. Refrigerator made a noticable noise when running, otherwise it was a decent stay

    1 night trip, May 17, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Terrible experience

    Checked into the room and the moment I walked in it smelled like urine. We turned AC on and it began to make a clicking sound. We barley wanted to sit on the bed due to it being dirty. There was also mosquitoes and like bugs around. Had to stay in a complete different hotel. I’m very dissatisfied.

    Jacqueline, 1 night business trip, May 16, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Dirty tube

    Except for the dirty tub which was discovered before my bath, we thought the comfort was exceptional. The manager personally let us use her phone charger since we forgot to pack one.

    Robert, 2 night family trip, May 14, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great room at affordable price. Highly recommend!

    FANTASTIC. Near the airport. Friendly and helpful shuttle driver. Room was very clean. Super comfortable bed. Great room at affordable price. Highly recommend!

    Raquel, 1 night family trip, Apr 28, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Wedding stayNo room after booking & confirmation #

    After I purchased and receiving a confirmation I felt that our room was reserved and booked. My wife called a few hours late To confirm we can check in later, they hotel staff replied with yes since we were at a wedding and a ways out from the city. Well unfortunately, the hotel called us ataftwr midnight explaining they sold out of rooms and I would be giving a full refund. I was patient and hopeful but since they didn’t have any room we had to search and drive to 5 hotels in the area. All were sold out and no vacancies. Bummer, since I have done business with hotels.com this has bad a bad experience for this to happen.

    Richard, 1 night trip, Apr 24, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Clean room and clean facility. Will be returning again.

    Daniel, 2 night family trip, Apr 23, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    no airport shuttle

    Very clean good location i arrived at night needed to fly out in the morning NO SERVICE for airport shuttle had to be dropped off due to no one at front desk waiting and calling no answer very dissatisfied and disappointing

    Eloy, 1 night business trip, Apr 15, 2021

    Verified Hotels.com guest review

See all 504 reviews