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Courtyard Hotel Waterfall City

Photo gallery for Courtyard Hotel Waterfall City

Outdoor pool
Standard Suite | Terrace/patio
Standard Suite | Living area | 49-inch Smart TV with satellite channels, TV
Standard Room | Premium bedding, in-room safe, desk, blackout curtains

Overview of Courtyard Hotel Waterfall City

Courtyard Hotel Waterfall City

Hotel with full-service spa, connected to a shopping centre, near Mall of Africa

8.8/10 Fabulous

18 verified guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Karkloof Crescent, Midrand, Gauteng, 2090
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
For families
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • Montecasino - 22 min drive

Getting around

  • Johannesburg (JNB-O.R. Tambo Intl.) - 27 min drive
  • Johannesburg (HLA-Lanseria) - 40 min drive
  • Johannesburg Park Station - 20 min drive
  • Johannesburg Sandton Station - 21 min drive
  • Airport shuttle (surcharge)


  • Wasabi - 2 min walk
  • Kream - 10 min walk
  • Life Grand Cafe - 10 min walk
  • Spur - 11 min walk
  • Starbucks Mall of Africa - 11 min walk

About this property

Courtyard Hotel Waterfall City

Courtyard Hotel Waterfall City offers an airport shuttle (available 24 hours) for ZAR 550.00 per vehicle one-way. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. An outdoor pool, a bar/lounge and a fitness centre are other features.



Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)


Contactless social distancing
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 160 rooms


  • Check-in time from 2:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free covered on-site self-parking
  • Wheelchair-accessible parking on site


  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Private dining

Working away

  • Meeting room
  • Co-working spaces
  • Conference space (2443 square feet)


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage


  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Designer shops on site
  • Shopping centre on site
  • Full-service spa


  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance


  • English

Room amenities

Be entertained

  • 49-inch Smart TV
  • Premium satellite channels

Home comfort

  • Air conditioning and heating
  • Espresso maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Free bottled water


  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Mobile key entry

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of ZAR 175 per person (approximately)
  • Airport shuttle service is offered for an extra charge of ZAR 550.00 per vehicle (one-way. Maximum occupancy 3)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast and through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).


Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Courtyard Waterfall City
Courtyard Hotel Waterfall City Hotel
Courtyard Hotel Waterfall City Midrand
Courtyard Hotel Waterfall City Hotel Midrand

Frequently asked questions

Does Courtyard Hotel Waterfall City offer free cancellation for a full refund?
Yes, Courtyard Hotel Waterfall City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Courtyard Hotel Waterfall City?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Courtyard Hotel Waterfall City?
Yes, there's an outdoor pool.
Are pets allowed at Courtyard Hotel Waterfall City?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Courtyard Hotel Waterfall City?
Yes, there's free self parking.
Is an airport shuttle service offered by Courtyard Hotel Waterfall City?
Yes, an airport shuttle is available. The charge is ZAR 550.00 per vehicle one-way.
What are the check-in and check-out times at Courtyard Hotel Waterfall City?
You can check in from 2:00 PM - anytime. Check-out time is 10:00 AM. Contactless social distancing is available.
Is there an on-site casino at Courtyard Hotel Waterfall City?
No, this hotel doesn't have a casino, but Montecasino (22-min drive) is nearby.
What is there to do at Courtyard Hotel Waterfall City and nearby?
Courtyard Hotel Waterfall City has a spa and an outdoor pool, as well as a fitness centre and a garden.
Are there restaurants at or near Courtyard Hotel Waterfall City?
Yes, there's an on-site restaurant. Nearby restaurants include Kream (10-min walk), Life Grand Cafe (10-min walk) and Spur (11-min walk).
What's the area around Courtyard Hotel Waterfall City like?
Courtyard Hotel Waterfall City is located a short 1-minute walk from Mall of Africa.

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

My stay was supper while the data so friendly SANELE was wow as you motto says
Mamahao, 2-night trip
Verified guest review

10/10 Exceptional

The WIFI was very unstable.
Cheryl, 1-night family trip
Verified Orbitz guest review

10/10 Exceptional

Close to the mall and major highways - easy access
Joas, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

warren, 1-night trip
Verified guest review

10/10 Exceptional

The waiter at dinner was disorganised, brought us a wrong order, never cleared the table until we finished eating
Elizabeth, 3-night family trip
Verified Expedia guest review

8/10 Very good

3-night trip
Verified guest review

10/10 Exceptional

Very beautiful and at affordable prices
william, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Very beautifully presented and for fair pricing
william, 1-night family trip
Verified Expedia guest review

8/10 Very good

Our stay was comfortable however i was not happy when they wanted to charge us for late check out we our flights check in time was 2hrs later than the normal check out time.
PH, 3-night business trip
Verified guest review

6/10 Good

Good but opportunities for improvement
The general keep of the hotel is fantastic however, there were situations where I was not happy. For example, when I arrived I was told that the Spa closed early on Saturday (1pm) and I checked in at 2pm and the spa was closed on Sunday. I asked to go to the bar to watch some sport, I was told the bar had reached its maximum capacity (I would expect to be given alternative venues I could go in the area). Our room was not cleaned until late afternoon. There were times when I felt the level of enthusiasm of staff was low.
Shawn, 2-night trip
Verified guest review