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Mercure London Kensington

4-star4 stars
1a Lexham Gardens, Kensington, London, England, W8 5JJ, United Kingdom

4-star hotel with restaurant, near Kensington High Street
  • Free WiFi
  • Collect nightsYou can collect™ Rewards nights here
From 1,864 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

  • Hotel was clean, staff friendly, location for where we wanted to go was ideal. Our room…Jun 23, 2019
  • I would not have normally picked this hotel, but I was looking for a room on very short…Jun 8, 2019

Mercure London Kensington

from £110
  • Standard Room
  • Superior Room (comfy)
  • Small Double Room, Comfort Room
  • Room (Privilege)
  • Room (comfy)

What’s around Mercure London Kensington


  • In Kensington
  • Kensington High Street (12-minute walk)
  • Natural History Museum (12-minute walk)
  • Kensington Gardens (12-minute walk)
  • Kensington Palace (15-minute walk)
  • Victoria and Albert Museum (16-minute walk)
  • Royal Albert Hall (19-minute walk)
  • Hyde Park (21-minute walk)

Getting around

  • London (LHR-Heathrow) 26-min drive
  • London (LCY-London City) 26-min drive
  • London (LGW-Gatwick) 73-min drive
  • London West Brompton Station 13-min walk
  • London Kensington Olympia Station 20-min walk
  • Kensington (Olympia) Station 20-min walk
  • Gloucester Road Underground Station 7-min walk
  • Earl's Court Station 9-min walk
  • High Street Kensington Station 11-min walk

At a glance

Key facts

Hotel size

  • This hotel has 82 rooms
  • This hotel is arranged over 6 floors


  • Check-in time starts at 2 PM
  • Check-out time is 11 AM
  • Express check-in/out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Coffee/tea in a common area
Working away
  • One meeting room
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter
  • Number of buildings/towers - 1
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Library
  • Television in common areas

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe (laptop compatible)

Mercure London Kensington’s small print

Also known as

  • Mercure London Kensington Hotel
  • Mercure London Kensington
  • Mercure London Kensington Hotel London
  • Mercure London Kensington England
  • Mercure London Kensington Hotel


Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Full breakfast is offered for an extra charge of GBP 10.00 per person (approximately)

Wired Internet access is available in public areas for GBP 14.99 per 24-hour period (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7.0 From 131 reviews

Poor 2.0
Not Happy....
I had a hospital appt at the Cromwell hospital. I had some invasive tests at 8am and needed to return at 5pm. Before I booked, I phoned the hotel and requested a room to sleep in for the day only. I asked that it would be quiet and not next to the road. This was assured by the hotel .When i checked in , I confirmed that I asked for a quiet room and not next to the road. She assured me it was not next to the road. I took the lift to the 3 rd floor and as soon as I entered you could hear cars beeping their was directly adjacent to the busy main road,!! I rung reception and was basically told "take it or leave it". I explained that I had just seen her at and asked for a quiet room not next to the main which she had no answer. Pathetic service. So I was stuck. I put the Do NOT Disturb sign on the outside of the door, but despite this, the maid opened the door on several occasions. I finally put a chair against the door to prevent her from entering. I did not manage to sleep more than 5 minutes due to the constant traffic noise. Upon leaving I was told" I did not look very happy", and when I explained the above to a different receptionist they said they would talk to the first receptionist. Some sort of apology would be the least I should have received..but I have not even got that. Thankfully, it was my free night with Hotels. (still cost around £ not exactly free).A disaster, as I was in constant pain due the operation and room made it doubly worse.
Mr D, gb1 night trip
Very good 8.0
Value for Money
Good value for money hotel within a short distance of Gloucester Road tube station. Room a little dated and bathroom had several tiles that were cracked but overall clean and comfortable.
Dominic, gb1 night business trip
Exceptional 10.0
Staff go out of their way to help you above and beyond , the manager was absolutely wonderful
Yvonne, gb1 night romance trip
Good 6.0
Small but friendly
The staff were friendly, helpful and efficient and the breakfast very good. Our 'small double' however was miniscule. Hardly room to squeeze past the bed and a bathroom was so tiny I had to open the door to bend over to tie my shoes. It was clean, though, so not all bad.
Peter, gb1 night romance trip
Very good 8.0
Great overall but on the second to last day we left the hotel around half 11 same time previously and the room was not made up/ restocked with teas and coffee
Matthew, gb4 night romance trip

Mercure London Kensington

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