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All properties in Acapulco (and vicinity), Guerrero, Mexico

Hotel Club del Sol Acapulco by NG Hoteles

3-star hotel with 3 outdoor pools, near Condesa Beach

  • Free WiFi in the lobby
From
£24

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  • Outdoor Pool
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Costera M. Aleman 1750, Acapulco (and vicinity), 39670, GRO, Mexico
6.6.Good.
  • We got sick just after arriving in the hotel restaurant buffet as soon as we got upstairs…

    Mar 15, 2020

  • Grey sheets (look like dirty), cockroaches on a counter, no shampoo, old amenities, air…

    Dec 28, 2019

See all 169 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 72 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Quiet
Safe
Transport options
Dining options
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 200 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • 3 outdoor pools
  • Breakfast available

For families

  • Private bathroom
  • Television
  • Free toiletries
  • Garden
  • Terrace
  • Daily housekeeping

What’s around

  • In Costera Acapulco
  • Condesa Beach - 4-minute walk
  • Gran Plaza Shopping Mall - 6-minute walk
  • Diana the Huntress - 8-minute walk
  • Parque Papagayo - 19-minute walk
  • Icacos Beach - 20-minute walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Economy Room, 2 Double Beds, Balcony
  • Superior Room, 2 Double Beds, Balcony

Location

Costera M. Aleman 1750, Acapulco (and vicinity), 39670, GRO, Mexico
  • In Costera Acapulco
  • Condesa Beach - 4-minute walk
  • Gran Plaza Shopping Mall - 6-minute walk

What’s around

Landmarks

  • In Costera Acapulco
  • Condesa Beach - 4-minute walk
  • Gran Plaza Shopping Mall - 6-minute walk
  • Diana the Huntress - 8-minute walk
  • Parque Papagayo - 19-minute walk
  • Icacos Beach - 20-minute walk
  • El Rollo Acapulco - 40-minute walk
  • Plaza Bahia - 1-minute walk
  • Diana Galleries Mall - 6-minute walk
  • Playa El Morro - 9-minute walk
  • Papagayo Beach - 11-minute walk

Getting around

  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) 39-min drive

At a glance

Hotel size

  • This hotel has 200 rooms

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets stay free (dogs and cats only)
  • Specific rooms only, restrictions apply*
  • 1 per room (up to 15 lbs)

Internet

  • Free WiFi in public areas

Parking

  • On-site self-parking (MXN 100 per day)

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service

Things to do

  • Number of outdoor pools - 3
  • Pool sunloungers

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Luggage storage

Facilities

  • Lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Wheelchair-accessible registration desk

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Be entertained

  • TV
  • Cable TV channels

More

  • Daily housekeeping
  • In-room safe

Special features

All inclusive

All-inclusive room rates at Hotel Club del Sol Acapulco by NG Hoteles are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Dining

On-site venue – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner.

Small print

Also known as

  • Hotel Club Sol Acapulco
  • Hotel Club del Sol
  • Del Sol Acapulco By Ng Hoteles
  • Hotel Club del Sol Acapulco by NG Hoteles Hotel
  • Hotel Club del Sol Acapulco by NG Hoteles Acapulco
  • Hotel Club del Sol Acapulco by NG Hoteles Hotel Acapulco
  • Club Sol Acapulco
  • Hotel Club del Sol
  • Del Sol Acapulco By Ng Hoteles
  • Hotel Club del Sol Acapulco by NG Hoteles Hotel
  • Hotel Club del Sol Acapulco by NG Hoteles Acapulco
  • Hotel Club del Sol Acapulco by NG Hoteles Hotel Acapulco

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Self-parking costs MXN 100 per day

Cooked-to-order breakfast is offered for an extra charge of MXN 155 for adults and MXN 99 for children (approximately)

Policies

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless checkout are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • Christmas Eve (24 December) Gala Dinner per adult: MXN 680
  • Christmas Eve (24 December) Gala Dinner per child: MXN 400 (from 5 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: MXN 1350
  • New Year's Eve (31 December) Gala Dinner per child: MXN 650 (from 5 to 11 years old)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Club del Sol Acapulco by NG Hoteles does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self-parking costs MXN 100 per day.
  • Yes, there are 3 outdoor pools.
  • Yes, cats and dogs stay free, with a limit of 1 per room and maximum weight of 7 kg per pet.
  • You can check in from 3 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Contactless social distancing and check-out are available.
  • Yes, there's an on-site restaurant that offers Mexican cuisine. Nearby restaurants include El Jacalito (3-min walk), El Zorrito (4-min walk) and Primos (5-min walk).
  • Hotel Club del Sol Acapulco by NG Hoteles has 3 outdoor pools and a garden.
6.6.Good.
  • 6.0.Good

    Hard beds , shower heads don't work properly. Hot water isn't hot is warm

    6 night family trip, Jul 19, 2019

    Verified Expedia guest review

  • 6.0.Good

    Regular a malo.

    Primeramente la relación calidad y precio pagada, es acordé; sin embargo aclaro que no implica que su servicio sea malo, sumado a eso el hotel te solicita en garantía doscientos por el control y las llaves que te da. También el estacionamiento no está incluído y además aunque pagas (50 pesos la noche), un estacionamiento siempre está abierto y claramente dice que no se hacen responsables por NADA que le pase al vehículo. La habitación que te dan si vas con mascota son feas y sucias, así que es mejor no.considerar que aceptan mascotas.

    Elizabeth Anely, 2 night trip, Jun 12, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    LIMPIEZA DEL HOTEL

    La limpieza de las habitaciones es regular al igual que las áreas comunes como mesas y sillones. Se percibe el mal olor de los sillones. Al momento de reservar por internet te anuncian cosas y amenidades que las cumplen.

    Osvaldo, 6 night family trip, Apr 25, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    todo muy bien

    Andrés, 2 night trip, Mar 26, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Muy descuidado el hotel falta mucho mantenimiento el todo incluido con muchísimas limitaciones no reconmendable

    Ramón, 3 night trip, Mar 22, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    La atención muy bien solo que necesitan darle mantenimiento a los elevadores y no me gusto mucho la condición de la alberca de arriba no puedan subir niños es lógico que van a querer subir y es molesto para los padres bajar a recepción para que te den el acceso a la alberca es mucho tiempo perdido mejor deberían darle mayor seguridad o levantar mas el muro y el barandal eso agradaria bien.

    josue daniel, 1 night family trip, Mar 20, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Todo muy bien en el hotel solo que sus ventanas. Un poquito de aceite no jeje y pensé que sus albercas estaban más profundas,

    3 night romance trip, Mar 4, 2021

    Verified Expedia guest review

  • 8.0.Very good

    En general, agradable

    En lo general me gustó mucho mi estancia en el hotel, las instalaciones se ven cuidadas a pesar del deterioro normal por estar cerca del mar, lo único que a mí parecer me incómodo un poco fue el hecho de que para ir a las albercas de arriva se tenía que ir a la planta baja para pedir autorización y de ahí poder acceder a las albercas en el elevador directo. Y si quieres bajar por algo que se olvidó o lo que sea, se tendría que volver a bajar a planta baja para pedir autorización.

    Raquel Jessica, 2 night family trip, Jan 30, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Las instalaciones ya están deterioradas , se ve que en su tempo fue un hotel muy bueno , instalaciones y mueblería de los 80s , no hay un total seguimiento a los protocolos por COVID 19 y su "Todo incluído" es a la carta con alimentos repetitivos en comida y cena , aveces lo esencial como lo es las tortillas no lo tenían. Lo unico rescatable es la atención del personal.

    Milvic, 3 night family trip, Dec 30, 2020

    Verified Expedia guest review

  • 2.0.Poor

    El hotel es terrible

    El hotel es viejo, sucio, se q es un hotel barato pero las condiciones en las q esta son horribles, yo solo lo use para dormir pero aun así es un ligar muy poco recomendable, fugas de agua, cucarachas, sábanas rotas, toallas percudidas, moviliario muy viejo, no sirve el aire acondicionado, en fin una pesadilla

    Gabriela, 3 night family trip, Dec 24, 2020

    Verified Hotels.com guest review

See all 169 reviews