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Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel

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Exterior
Indoor pool, open 10:00 AM to 10:00 PM, free pool cabanas
Indoor pool, open 10:00 AM to 10:00 PM, free pool cabanas
Indoor pool, open 10:00 AM to 10:00 PM, free pool cabanas
Minibar, in-room safe, desk, laptop workspace

Overview of Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel

Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel

3.5 star property
3.5-star hotel with indoor pool, near America's Center Convention Complex

7.8/10 Good

1,000 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is £118
Price available on 24/12/2022
Map
811 N 9th Street, St. Louis, MO, 63101
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Valet parking
  • 24-hour business centre
  • Conference centre
  • Business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
For families
  • Children stay free
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Downtown St. Louis
  • Busch Stadium - 16 min walk
  • Gateway Arch - 19 min walk
  • St. Louis Union Station - 22 min walk
  • America's Center Convention Complex - 1 min drive
  • City Museum - 1 min drive
  • Dome at America’s Center - 3 min drive
  • Enterprise Center - 4 min drive
  • Mississippi River - 7 min drive
  • St. Louis University - 8 min drive
  • Fox Theater - 8 min drive

Getting around

  • Lambert-St. Louis International Airport (STL) - 19 min drive
  • St. Louis, MO (SUS-Spirit of St. Louis) - 32 min drive
  • Kirkwood Station - 20 min drive
  • St. Louis Gateway Station - 23 min walk
  • Convention Center Station - 8 min walk
  • 8th and Pine Station - 9 min walk
  • Arch Lacledes Station - 15 min walk

Restaurants

  • Park Avenue Coffee - 4 min walk
  • Mizu Sushi Bar - 5 min walk
  • Bridge Tap House & Wine Bar - 5 min walk
  • Bailey's Range - 6 min walk
  • Rooster - 6 min walk
Map

About this property

Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel

At Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel, you'll be within a 10-minute drive of Busch Stadium and St. Louis Union Station. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at STL Sports Hall of Fame, which serves American cuisine and is open for breakfast, lunch and dinner. A bar/lounge and a 24-hour fitness centre are offered, and in-room conveniences include fridges and microwaves. Fellow travellers love the comfortable beds and central location. Public transportation is only a short walk: Convention Center Station is 8 minutes and 8th and Pine Station is 9 minutes.

Languages

English, Serbian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 293 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 4 PM until midnight
  • Express check-out available
  • Minimum check-in age – 21
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site valet parking (USD 25.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • On-site parking includes off-street options
  • Off-site parking within 150 ft (USD 25.00 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Shared microwave
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's menu

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference centre (10000 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas

Facilities

  • Built in 1986
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness centre
  • An indoor pool

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Visual alarms in hallways
  • Handrails in stairwells
  • Close-captioned TV
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • Serbian
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

STL Sports Hall of Fame – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Refundable deposits

  • Deposit: USD 50.00 per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 12 per person (approximately)
  • Late checkout can be arranged for an extra charge of USD 35.00 (subject to availability)

Parking

  • Valet parking costs USD 25.00 per night with in/out privileges
  • Parking is available nearby and costs USD 25.00 per day (150 ft away)

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10:00 PM
  • Guests under 17 years old are not allowed in the fitness facility, and guests under 17 years old are only allowed in the swimming pool and fitness facility with adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Ramada Plaza Hotel St. Louis Downtown/At Convention Center
Ramada Plaza St. Louis Downtown/At Convention Center
Holiday Inn St. Louis Downtown Conv Ctr Hotel
Holiday Inn Conv Ctr Hotel
Holiday Inn St. Louis Downtown Conv Ctr
Holiday Inn Conv Ctr

Frequently asked questions

Does Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel?
As of 6 Dec 2022, prices found for a 1-night stay for 2 adults at Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel on 24 Dec 2022 start from £118, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel?
Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 10:00 PM.
Are pets allowed at Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel?
Yes. Valet parking costs USD 25.00 per night. Parking spaces may be limited.
What are the check-in and check-out times at Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel?
You can check in from 4 PM - midnight. Check-out time is 11 AM. Late check-out is available for a charge of USD 35.00 (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel?
No, this hotel doesn't have a casino, but Lumiere Place Casino (16-min walk) and Casino Queen (6-min drive) are both nearby.
What is there to do at Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel and nearby?
Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel has an indoor pool and a 24-hour fitness centre.
Are there restaurants at or near Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel?
Yes, STL Sports Hall of Fame offers American cuisine. Nearby restaurants include Park Avenue Coffee (4-min walk), Mizu Sushi Bar (5-min walk) and Bridge Tap House & Wine Bar (5-min walk).
What's the area around Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel like?
Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel is in Downtown St. Louis, a short 8-minute walk from Convention Center Station and 16 minutes' walk from Busch Stadium. Our travellers say that the local area is very central.

Overall score and ratings

7.8

Good

8.4/10

Cleanliness

8.3/10

Staff & service

7.8/10

Amenities

8.1/10

Property conditions & facilities

7.5/10

Eco-friendliness

8/10 Very good

The stay was great! Only complaint was the shower. The shower head is made for a 5ft person. It is VERY low.
Katina, 3-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Incompetence
Despite the fact that I paid for room in advance, I was charge again for the room when I arrived at the property and now I have to wait 7 days for my refund to return. I don’t understand how does the hotel not see that the room was prepaid in advance
Shawn, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mary, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

10/10 wouldn’t recommend
Don’t book a room that you need specifically. Booked 6 weeks in advance and was told at check in that the room I had booked wasn’t available. Ended up driving 2.5 hours home that night. Won’t book with them again. And good luck trying to find somewhere to park to check in!
1-night family trip
Verified Hotels.com guest review

8/10 Very good

John, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Shelby, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Colby, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Not hassle free.
I had to talk to a manager because I was double charged for my room. Staff did not know how to remedy this situation. I’m still waiting to receive credit for this on my card but I think it was resolved. I hope. Something I should not have had to do on a one night stay for cards game
David, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Horrible customer service!!! Asked for roll-a-way bed 4 times and finally had to go find housekeeping myself to get one. Had no air conditioning or heat the entire 3 days we were there. Complained twice, was never offered a new room. No bathroom fan either so our bath towels were wet the entire stay. No one told us we had to fill out a slip to request room cleaned or towels!! Will NEVER EVER stay in a holiday in again. I hadn't stayed there since I was a child, just as bad as I remembered. Marriott hotels all they way,
Andy, 3-night family trip
Verified Expedia guest review

8/10 Very good

1-night trip with friends
Verified Hotels.com guest review