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1 room, 2 adults
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Residencia Polanco, Mexico City

2.5 stars2.5 stars
Newton 272, Col. Chapultepec MoralesDel. Miguel Hidalgo, Mexico CityDF11570Mexico
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Good3.2 / 5
Room
Room is all right
Location
Great location
Amenities
Amenities are not the best
93See all 93 Hotels.com reviews
From 37 reviewsTripAdvisor Traveller Rating

Residencia Polanco, Mexico City

from £47
  • Preferential Room
  • Standard Room, 1 King Bed
  • Deluxe Room (Preferential)

At a glance

Key facts

Hotel size

  • This hotel has 23 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 1 PM
  • Express check-in
24-hour airport shuttle service is available upon request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Extra people

  • Rollaway beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Other information

  • Smoke-free property
  • Resort fee included

Also known as

  • Residencia Polanco Hotel
  • Residencia Polanco
  • Residencia Polanco Mexico City
  • Residencia Polanco Hotel Mexico City
  • Residencia Polanco Hotel

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 48 hours prior to arrival on the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Pet deposit: MXN 1000 per stay

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Airport shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Free continental breakfast
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Use of nearby fitness center (discount)
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
Facilities
  • Number of buildings/towers - 1
  • Year Built 1997
  • Elevator/lift
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Iron/ironing board
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Pillowtop mattress
Things to enjoy
  • Separate living room
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 30-inch TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Libella – This restaurant specialises in international cuisine and only serves breakfast.

Wine Room – This restaurant specialises in international cuisine and serves dinner and light fare.

Residencia Polanco, Mexico City’s small print

Also known as

  • Residencia Polanco Hotel
  • Residencia Polanco
  • Residencia Polanco Mexico City
  • Residencia Polanco Hotel Mexico City
  • Residencia Polanco Hotel

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 48 hours prior to arrival on the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Pet deposit: MXN 1000 per stay

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.2 /5 from 93 reviews

Residencia Polanco, Mexico City
Excellent4.0 / 5
This hotel is having poor internet connectivity. They serve breakfast after 8:30 AM only.
5 night business trip
Residencia Polanco, Mexico City
Good3.0 / 5
Pay upfront
After reading the prior reviews, I decided to try it for myself, mostly for the location. I was pleased with the staff and agree also that the place needs major upkeep (built in 1972 and it shows). The "free breakfast" is only coffee, an apple and premade toast eaten at the bar of the hotel. There is no restaurant. They charge you upfront for the room, so should you want to move, I would anticipate a hassle. The "kitchen" has absolutely no utensils or pots and they do not provide those or toiletries. You would think that for the cost, one would get at least the basics. I would not recommend it.
2 night trip with friends
Residencia Polanco, Mexico City
Good3.0 / 5
Polanco
Overall pleasant stay, although the rooms, bedding, couches, etc. are a bit dated. Noisy rooms above wine bar. Limited food options within walking distance, which made breakfast challenging.
1 night trip

See all reviews

Residencia Polanco, Mexico City

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