Romarley Beach House - All Inclusive

Photo gallery for Romarley Beach House - All Inclusive

Primary image
On the beach, white sand, beach cabanas, sun-loungers
On the beach, white sand, beach cabanas, sun-loungers
On the beach, white sand, beach cabanas, sun-loungers
2 outdoor pools

Overview of Romarley Beach House - All Inclusive

Romarley Beach House - All Inclusive

3.5 star property
Puerto Morelos beachfront property with spa, beach bar

8.0/10 Very good

26 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
Map
Av. Javier Rojo Gomez Nte. SM-02 MZ-25, LT-01 Colonia Centro, Puerto Morelos, QROO, 77580
Main amenities
  • Daily housekeeping
  • On the beach
  • 3 restaurants and 4 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Rooftop terrace
  • Breakfast available
  • Fitness centre
  • Beach umbrellas
  • Beach cabanas
  • Beach sunloungers
  • Beach club on site
Feel at home
  • Kitchen
  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout curtains
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Maroma Beach - 32 min drive
  • Ventura Park Cancun - 26 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 28 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 24.2 miles/39 km
  • Airport shuttle (surcharge)

About this property

Romarley Beach House - All Inclusive

At Romarley Beach House - All Inclusive, you can spend time at the beach enjoying cabanas, beach umbrellas and beach massages. 2 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials and aromatherapy. Dining choices include 3 restaurants, and the 4 bars/lounges are great places to grab a cold drink. A rooftop terrace, a beach bar and a fitness centre are other highlights at this all-inclusive property.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 93 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until 11:00 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only, 1 per room, up to 10 lbs)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site valet parking (USD 10 per stay)

Transfers

  • Airport shuttle from 7:00 AM to 10:00 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 3 restaurants
  • 4 bars/lounges
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Private dining
  • Snack bar/deli

What to do

  • On the beach
  • Beach club (surcharge)
  • Yoga classes
  • Ecotours nearby
  • Zip-lining nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fitness centre
  • 2 outdoor pools
  • Full-service spa

Accessibility

  • Lift
  • Wheelchair accessible
  • Wheelchair-accessible path to lift
  • Visual alarms in hallways

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 50-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Champagne service
  • Microwave
  • Kitchen
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Guidebooks/recommendations
  • Local maps

Special features

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Spa

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Fees & policies

Refundable deposits

  • Deposit: USD 100 per accommodation, per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Christmas Eve (24 December) gala dinner per adult: USD 200
  • Christmas Eve (24 December) gala dinner per child: USD 100 (from 6 to 17 years old)
  • New Year's Eve (31 December) gala dinner per adult: USD 300
  • New Year's Eve (31 December) gala dinner per child: USD 150 (from 6 to 17 years old)

Optional extras

  • Breakfast costs between USD 15 and USD 50 for adults, and USD 7 and USD 20 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 160 per room (roundtrip)

Children & extra beds

  • Airport shuttle for children between the ages of 6 and 17 costs USD 1 (roundtrip)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 20 per pet, per night

Parking

  • Valet parking costs USD 10 per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 7:00 PM
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

Guests can rest easy knowing that there's a fire extinguisher on site.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Romarley Beach House
Romarley Beach House - All Inclusive Puerto Morelos
Romarley Beach House - All Inclusive All-inclusive property

Frequently asked questions

Overall score and ratings

8.0

Very good

9.0/10

Cleanliness

8.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Exceptional

ava, 1-night trip
Verified Hotels.com guest review

2/10 Poor

THEMBELA JESSICA, 5-night trip
Verified Hotels.com guest review

6/10 Good

High pressure sales pitch , confused service on beach , messed up our bill and over charged us . Gorgeous property but not a good experience
gina, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Gorgeous complex, it’s off road in a beautiful little hide away. Great shopping and restaurants close by, it’s a great area for exploring.
natishah, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Love the boutique style hotel. Staff was so friendly and nice. Bartender made awesome drinks.
jennifer, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

My stay was very peaceful. It was clean & the ambience was refreshing. The Jamaican food however wasn’t so Jamaican. It was totally OK with me & my crew because we didn’t want to be stuck on the property. It was plenty of places around the hotel dine at so we were fine. My only problem was that we were charged 2x for our meals. We paid the 3x times we ate, but was charged again at checkout because they said it was charged to our room which was strange. We didn’t have time to fuss so we paid again hoping they figure it out & issue us a refund. Besides that everything was good. I’ll be booking again & this time keeping receipts.
Eboni, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Beautiful!
Absolutely stunning hotel and beach. 15 minute walk to town center. Beach is fabulous white sand no rocks or waves. They were severely understaffed in restaurant, food expensive, beach chairs full by morning. Otherwise hotel room reasonably priced. Great as headquarters for stay in Puerto Moreles
2-night trip
Verified Hotels.com guest review

8/10 Very good

Beautiful property but lacking essentials
The downstairs service staff was very good and the hotel was beautiful, but 'creature comforts' were definitely lacking. There were NO plates, cups, towels, utensils, or paper towels in the kitchen but plenty of empty cupboard space! There were stove top burners and a microwave but NOTHING to use to eat anything you might want to heat up. Thankfully there were two coffee cups with the coffee maker. When we requested ice a full ice bucket was brought in but it didn't fit in the freezer, and of course there were no cups to put ice and beverages in anyway. What exactly is the purpose of the kitchen? The mattress in the sofa sleeper needs to be burned - it's just springs covered in thin fabric. It was impossible to have a good nights sleep on that mattress. We were able to pull the chaise lounge cushions in from the balcony every night to put on top of the sleeper sofa, and then have to drag them out again to the loungers the next morning. It's unfortunate because the beach, pools and general property are very good, but the room itself was a big disappointment. Dog-friendly was a big plus!!
Holly, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

This was my first at in Puerto Morelos. Love it here. Typically stay in Tulum. So we headed over to this property after being in Tulum for 5 nights and was not disappointed. The staff. The resort. The live music. The food. All was amazing. Would definitely stay again and suggest the all inclusive option.
Shonda, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

It was great, staff were great. Bring your bug spray, mosquitoes get crazy at night!
Jessica, 4-night romance trip
Verified Expedia guest review