Guests
All properties in Cancun, Quintana Roo, Mexico

InterContinental Presidente Cancun Resort

Cancun beachfront hotel with 3 restaurants, beach bar

  • Free WiFi and free parking
From
£147

Image gallery

  • Pool
  • Pool
  • Beach
  • Beach bar
  • Pool
Pool. Image 1 of 190.
1 / 190Pool
Boulevard Kukulkan KM 7.5, Cancun, 77500, QROO, Mexico
8.6.Fabulous.
  • Such a beautiful resort, I couldn’t fault it. Staff were all amazing, we never struggled…

    Aug 2, 2021

  • Really nice hotel. Excellent food and great beach front.

    Mar 30, 2021

See all 874 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico), Clean Promise (IHG), Safe Travels (WTTC - Global) and Bureau Veritas (third-party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Protective clothing is available for guests
  • Masks are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Safe
Quiet
Walkable
Convenient
Dining options
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 300 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • 3 restaurants and 2 bars/lounges
  • 2 outdoor pools and 5 spa tubs
  • Breakfast available

For families

  • In-room childcare (surcharge)
  • Private bathroom
  • Free toiletries
  • Terrace
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In Zona Hotelera
  • Costa Occidental de Isla Mujeres National Park - 5-minute walk
  • Plaza Caracol Mall - 7-minute walk
  • Caracol Beach - 8-minute walk
  • Cancun Golf Club at Pok Ta Pok - 14-minute walk
  • Forum By The Sea Mall - 14-minute walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Lagoon
  • Deluxe Ocean Front
  • Deluxe
  • Club Ocean Front
  • Club Lagoon View
  • Deluxe Studio Suite, Oceanfront
  • Resort Suite Lagoon View
  • Signature Club
  • Honeymoon Suite

What’s around

Landmarks

  • In Zona Hotelera
  • Costa Occidental de Isla Mujeres National Park - 5-minute walk
  • Plaza Caracol Mall - 7-minute walk
  • Caracol Beach - 8-minute walk
  • Cancun Golf Club at Pok Ta Pok - 14-minute walk
  • Forum By The Sea Mall - 14-minute walk
  • Cancun Convention Center - 15-minute walk
  • Forum Beach - 16-minute walk
  • Chac Mool Beach - 17-minute walk
  • Gaviota Azul Beach - 17-minute walk
  • Tortuga Beach - 22-minute walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) 24-min drive
map
See on map
Boulevard Kukulkan KM 7.5, Cancun, 77500, QROO, Mexico

At a glance

Hotel size

  • This hotel has 300 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs and cats only)*
  • Restrictions apply*
  • Pets must be supervised
  • Litter boxes available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Snack bar/deli
  • Beach bar
  • 24-hour room service

Things to do

  • Beach umbrellas
  • Beach towels
  • Number of outdoor pools - 2
  • Pool cabanas (surcharge)
  • 24-hour fitness facilities
  • Spa services on site
  • Number of spa tubs - 5
  • Volleyball on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Scooter/moped rentals nearby
  • Pool umbrellas
  • Fitness facilities

Working away

  • Business centre
  • One meeting room

Services

  • 24-hour front desk
  • Concierge desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers: 2
  • Year Built – 1979
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Handrails in hallways

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Pay films
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

Le Cap – This restaurant is located on the beach.

El caribeño – This restaurant is located by the pool. Open daily.

Café Urbano – On-site restaurant. Open daily.

Deck Bar – This bar is located by the pool. Open daily.

Epicentro – On-site lobby lounge. Open daily.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or checkout:

  • A tax is imposed by the city: MXN 26.89 per accommodation, per night
  • Resort fee: MXN 180 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of MXN 450 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Children & extra bedsPay at property

  • In-room babysitting is available for an extra charge

PetsPay at property

  • Pet deposit: MXN 600 per stay
  • Pets are allowed for an extra charge of MXN 600 per pet, per stay
  • Service animals exempt from fees
  • Contact the property at the number on the booking confirmation for details on pet restrictions

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Clean Promise (IHG) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global) and Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing that there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts Visa, Mastercard and American Express. Cash is not accepted.

Also known as

  • InterContinental Presidente Cancun Resort
  • Presidente Resort Cancun
  • Intercontinental Presidente Cancun Hotel Cancun
  • InterContinental Presidente
  • Intercontinental Cancun
  • InterContinental Presidente Resort
  • InterContinental Presidente Cancun Resort Hotel
  • InterContinental Presidente Cancun Resort Cancun
  • InterContinental Presidente Cancun Resort Hotel Cancun
  • InterContinental Presidente Cancun
  • InterContinental Presidente
  • Intercontinental Presidente Cancun Hotel Cancun
  • Intercontinental Cancun
  • InterContinental Presidente Cancun Resort Hotel
  • InterContinental Presidente Cancun Resort Cancun
  • InterContinental Presidente Cancun Resort Hotel Cancun

*See fees & policies for additional details or extra charges

FAQs

  • Yes, InterContinental Presidente Cancun Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 2 outdoor pools.
  • Yes, cats and dogs are welcome. There's a charge of MXN 600 per pet, per stay, and there's also a deposit of MXN 600 per stay. Service animals are exempt from fees. Litter trays are available.
  • You can check in from 3:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Yes, there are 3 on-site restaurants, featuring beachfront dining and ocean views. Nearby restaurants include Mextreme (11-min walk), La Palapa Belga (12-min walk) and Mocambo (13-min walk).
  • No, this hotel doesn't have a casino, but PlayCity Casino (8-min drive) and Royal Yak Casino and Sports Book (9-min drive) are both nearby.
  • Have fun with nearby activities such as cycling and practise your swing at the nearby golf course. Additional recreation on-site includes volleyball. Enjoy a relaxing soak in one of the 5 hot tubs and an invigorating swim in one of the 2 outdoor swimming pools. InterContinental Presidente Cancun Resort also has 2 bars and a 24-hour fitness centre, as well as spa services.
8.6.Fabulous.
  • 8.0.Very good

    Hotel room was excellent, did not like that there were no balconies nor only one breakfast area. People were very nice and bed super comfortable.

    5 night romance trip, Dec 28, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Amazing hotel, fab food and drinks. Just toilet doors in the room not giving full privacy.

    3 night business trip, Mar 10, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Very attentive service and beautiful pool and private beach. Food and drjnk came with a discount for being guests of the hotel, but prices were still expensive compared to the local restaurants

    7 night romance trip, Sep 17, 2019

    Verified Expedia guest review

  • 4.0.Fair

    Good Bell Captain but poor front office.

    Front office is not efficient, staff at Tour desk and Concierge are not polite. Bell captain is however frienfly and helpful.

    Tian Chu, 1 night romance trip, Jun 1, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Will come back again clean Nice helpful service and nice food beautiful view

    3 night trip, Dec 27, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    really nice hotel with perfect resort facilities. lash out and book a club intercontinental room to max your luxury.

    Greg, 1 night romance trip, Nov 17, 2018

    Verified Hotels.com guest review

  • 8.0.Very good

    It’s a great and beautiful hotel. Every member of the staff are super polite and helpful, very hardworkers. The hotel was incredibly clean, even my little daughter noticed it. I loved the smell of it every time we came in. We were a family of two adults and two kids and we spent 12 days there, so it can be a bit expensive in the long run, but in general it’s well priced. I met families that have been going for years, no wonder!

    Irene, 11 night trip, Oct 22, 2018

    Verified Expedia guest review

  • 6.0.Good

    Beautiful beach, basic rooms.

    The best thing this hotel has going for it is the direct access to the beautiful white sand beach and 2 pools. The hotel is an older property and the rooms are very underwhelming and basic. Based on the rooms, this is a 3 star hotel at best. The breakfast was so so.

    Tina, 4 night trip, Oct 12, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    magnifico hotel

    todos muy amables, la comida miy buena, las almoadas riquisimas, y excelente limpiesa y muy buen estado los cuartos y todo el hotel

    Ezequias, 2 night trip, Sep 26, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Found human feces in the bathroom wall of room!

    I'm horrified by my 1 night stay! The check in process, which took 45+ min., was a disaster! Staff was not properly trained. I was initially given the wrong room. So I had to go complain and was eventually given the room I paid for. That was a 1.5-hour waste of time! Once I finally got settled, I took a lap around the hotel. Overall, I was not impressed with the cleaning-less of the place, carpets smelled and looked dirt, pool was cloudy and gross looking, windows were dirty and not cleaned, shower was moldy and growing, beach was a mess and was the nastiest thing I've even seen! Smelled like a rotten whale from the seaweed and dirt on the sand. Looked like it had not been cleaned in days. But that was nothing compared to what I found later! After dinner, I decided to use the restroom in my room. What I found was the most disgusting/unacceptable thing I have ever encountered! There was a wipe of human feces on the wall next to the toilet! THATS RIGTH! HUMAN POOP! From the previous guests! See attached pictures. I immediately went to front desk and showed pictures. I was met with no sympathy and was offered to have a housekeeper come and wipe it off, which should have been done while the room was cleaned and not after guests are checked in! This is extra disturbing during a pandemic, which cleaning is "supposed" to be enhanced! I checked out the next morning and have not yet been given a refund for my second night. Avoid this place like the plague!

    Marlon, 2 night family trip, Aug 27, 2021

    Verified Hotels.com guest review

See all 874 reviews