Guests
All properties in Dubrovnik, Dubrovnik-Neretva, Croatia

Hotel Excelsior

Dubrovnik beachfront hotel with 3 restaurants, spa

  • Free buffet breakfast, free WiFi and free parking
From
£276

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Frana Supila 12, Dubrovnik, 20000, Croatia
9.4.Exceptional.
  • You are paying here for the location and the view - and both are superb. There aren't…

    Aug 25, 2021

  • This is the best place to stay if you want to visit Dubrovnik. Sea and city view, nice…

    Apr 1, 2021

See all 316 reviews

Official standards

This property advises that it adheres to Croatian Tourism Association (HUT - Croatia) and Bureau Veritas (third-party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Safe
Convenient
Quiet
Dining options
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 158 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool

What’s around

  • On the beach
  • Museum of Modern Art - 2-minute walk
  • Banje Beach - 3-minute walk
  • Lazareti - 5-minute walk
  • Revelin Fortress - 7-minute walk
  • Dominican Monastery - 9-minute walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Classic Double Room
  • Superior Double Room, Partial Sea View
  • Deluxe Double Room, Balcony, Sea View
  • Executive Suite, Balcony, Sea View
  • Villa Odak Classic Double Room
  • Villa Odak Superior Double Room Sea View
  • Villa Odak Deluxe Double Room Sea View, Balcony
  • Villa Odak Suite Sea View, French Balcony
  • Villa Odak Deluxe Double Room Sea View, Terrace
  • Spring Special

What’s around

Landmarks

  • On the beach
  • Museum of Modern Art - 2-minute walk
  • Banje Beach - 3-minute walk
  • Lazareti - 5-minute walk
  • Revelin Fortress - 7-minute walk
  • Dominican Monastery - 9-minute walk
  • Bell Tower - 10-minute walk
  • Buza Gate - 10-minute walk
  • Sponza Palace - 10-minute walk
  • Dubrovnik Cable Car - 10-minute walk
  • Memorial Room of Dubrovnik Defenders - 10-minute walk

Getting around

  • Dubrovnik (DBV) 21-min drive
  • Airport shuttle (surcharge)
map
See on map
Frana Supila 12, Dubrovnik, 20000, Croatia

At a glance

Hotel size

  • This hotel has 158 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • 24-hour room service

Things to do

  • Beach sunloungers
  • Beach umbrellas
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Kayaking nearby
  • Scooter/moped rentals nearby
  • Beach towels
  • Steam room
  • Sauna

Working away

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Year Built – 1913
  • Lift
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Languages Spoken

  • Croatian
  • English
  • French
  • German
  • Italian

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Turndown service

Things to enjoy

  • Individually furnished

Freshen up

  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer

Be entertained

  • Plasma TV
  • Pay films
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily.

Dining

Salin – Overlooking the ocean, this restaurant only serves breakfast.

Sensus Fine Dining – Overlooking the ocean, this restaurant specialises in Mediterranean cuisine and serves lunch and dinner. Reservations are required. Open daily.

Prora Beach Restaurant – This beachfront restaurant specialises in Mediterranean cuisine and serves lunch and dinner.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or checkout:

  • A tax is imposed by the city: HRK 10.00 per person, per night for adults; HRK 5.00 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of HRK 375 per vehicle (one way)

Children & extra bedsPay at property

  • Rollaway beds are available for HRK 375.0 per night
  • Babysitting/childcare is available for an extra charge
  • Airport shuttle service for children up to age 18 costs HRK 375.00 (one-way)

Pool, spa & gym (if applicable)Pay at property

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast and through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Croatian Tourism Association (HUT - Croatia) and Bureau Veritas (third-party expert - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts Visa, Mastercard, American Express, Diners Club and cash.

Also known as

  • Hotel Excelsior Dubrovnik
  • Hotel Excelsior Hotel
  • Hotel Excelsior Dubrovnik
  • Hotel Excelsior Hotel Dubrovnik
  • Hotel Excelsior
  • Excelsior Dubrovnik
  • Hotel Excelsior And Spa
  • Excelsior Hotel Dubrovnik
  • Hotel Excelsior Hotel
  • Hotel Excelsior Dubrovnik
  • Hotel Excelsior Hotel Dubrovnik

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hotel Excelsior does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking. Parking spaces may be limited.
  • Yes, there's an indoor pool.
  • Sorry, neither pets nor service animals are allowed.
  • You can check in from 2 PM - midnight. Check-out time is noon. Contactless social distancing is available.
  • Yes, there are 3 on-site restaurants, featuring beachfront dining, Mediterranean cuisine and ocean views. Nearby restaurants include Gusta Me (7-min walk), Rozario (10-min walk) and Poklisar (10-min walk).
  • Yes, an airport shuttle is available. The charge is HRK 375 per vehicle one way.
  • Have fun with nearby activities such as cycling and kayaking. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Hotel Excelsior also has 2 bars and a sauna, as well as a steam room.
9.4.Exceptional.
  • 10.0.Exceptional

    This is the nicest hotel I have stayed at. Spot clean, extremely polite staff and right in front of the beach with old town only steps away!!

    Sana, 6 night romance trip, Sep 26, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    perfect in every way!

    The pictures of this beautiful hotel do not do it justice. It is perfect in every way. So close to the old town, and to Banya beach. The staff is amazing and so friendly. The food is great, and the view incredible. We Were sad to leave!

    Jean, 3 night trip, Aug 5, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice Hotel, very close to the old town. Large clean rooms with a comfy bed.

    2 night trip, Dec 29, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    location is excellent. Staff very helpful.rooms very good. Facilities also good.Breakfast very good. A good European 5 star hotel.

    3 night trip with friends, Sep 28, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Location is outstanding. Breakfast buffet on offer was one of the best we have exerienced. Staff were nice and attentive. They could really immprove the hotel with a water machine in reception... even most basic hotels do this. Also ice machines on each level would be welcome.

    11 night romance trip, Sep 8, 2019

    Verified Expedia guest review

  • 6.0.Good

    Positive- good location, lovely views, good fitness studio and spa. Negative- expensive with sub- standard service. Leaking shower x2. No special benefits to make this a 5* hotel.

    7 night romance trip, Aug 31, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Fantastic breakfast, probably the greatest choice of buffet items I have experienced at a hotel. Lovely hotel, well maintained. Excellent facilities. Good location.

    3 night romance trip, Aug 9, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent facilities and good customer service, beautiful surroundings

    3 night family trip, Jun 28, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautiful hotel, location could not be better, loved the outdoor swimming set up i.e. in the Adriatic rather than a chlorinated pool and what a view over the bay and the old city.

    7 night trip, Jun 28, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Great location, spa and sunbathing deck is fab!

    Great location, sunbathing deck is fab, indoor spa is great. Easy walking distance to the old town. Our room was expensive considering no view and woken up at 8am by smashing glass from the recycling truck. Book a sea view room it’s worth it!

    Laura, 2 night trip with friends, Jun 10, 2019

    Verified Hotels.com guest review

See all 316 reviews