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All properties in Puerto Morelos, Quintana Roo, Mexico
1 room, 2 adults

Zoetry Paraiso de la Bonita Riviera Maya All Inclusive

5-star5 stars
Cancun - Chetumal Hwy KM 328, Km 328 Bahia Petempich, Puerto Morelos, QROO, 77580, Mexico

Puerto Morelos beachfront property with spa, beach bar
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 2,868 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Service
Fantastic service
Food
Delicious food
Location
Great location
Value
Fairly good value for money

Zoetry Paraiso de la Bonita Riviera Maya All Inclusive

from £394
  • Ocean Front 1 Bedroom Suite Terrace, 2 double beds
  • Romance Oceanfront 1 Bedroom Suite Terrace 1 King Bed
  • Ocean Front (1 Bedroom Suite Plunge Pool 2 DBL Beds)
  • Romance Oceanfront 1 Bedroom Suite Plunge Pool 1 king Bed
  • Ocean Front (Romance Oceanfront Lover's Suite 1king B)
  • Master Suite, Ocean Front, with Terrace (Oceanfront MasterSuite 2Bedrooms Terrace)
  • Butler Ocean Front Master Suite Two Bedrooms with Plunge Pool
  • Butler Ocean Front One Bedroom Suite with Plunge Pool
  • Impression Ocean Front Junior Suite with Plunge Pool
  • Impression Ocean Front One Bedroom Suite with Private Pool
  • Impression Ocean Front Two Bedroom Presidencial Suite With Private Pool
  • Butler Ocean Front Two Bedroom Governor Suite

What’s around Zoetry Paraiso de la Bonita Riviera Maya All Inclusive

Landmarks

  • On the beach
  • Petempich Bay (1-minute walk)
  • Crococun Zoo - 5.3 mi / 8.6 km
  • Sanctuary of Hope and Time Capsule - 7.9 mi / 12.7 km
  • Dr. Alfredo Barrera Marin Botanical Garden - 8.1 mi / 13 km
  • San Jose Catholic Parish - 8.1 mi / 13.1 km
  • Puerto Morelos Town Square - 8.1 mi / 13.1 km
  • Puerto Morelos Reef - 8.2 mi / 13.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) 22-min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) 129-min drive
  • Free airport shuttle

At a glance

Key facts

Size

  • 90 rooms
  • Arranged over 3 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Free airport shuttle (available 24 hours) *

Parking

  • Free valet parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
  • All-inclusive (taxes and gratuities included)
* See small print for additional details or extra charges

At the property

Food and drink
  • 6 restaurants
  • 3 bars/lounges
  • 2 poolside bars
  • Beach bar
  • 24-hour room service
Things to do
  • Fitness classes on site
  • Fishing on site
  • Kayaking on site
  • Motor boating on site
  • Pilates classes on site
  • Sailing on site
  • Scuba diving on site
  • Snorkelling on site
  • Tennis lessons on site
  • Volleyball on site
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Golfing nearby
  • Surfing/boogie boarding nearby
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Year Built – 2001
  • Lift
  • Rooftop terrace
  • Garden
  • Library
Accessibility
  • In-room accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • French
  • German
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Espresso maker
  • Bathrobes
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • TV
  • MP3 docking station
Stay connected
  • Desk
  • Free WiFi
  • Free international calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks and beverages included
  • 24-hour room service
  • In-room minibar (some restrictions)
  • In-room spirit dispensers

Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.

Water activities
  • Kayaking
  • Snorkelling
  • Windsurfing

Land activities
  • Fitness facilities
  • Tennis
  • Access to golf course
  • Golf green fees

Lessons/classes/games
  • Yoga

Other inclusions
  • Round-trip airport transfers

Not included
  • Use of golf cart
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators

Spa

Thalassotherapy Center has 16 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and thalassotherapy. The spa is equipped with a mud bath, a sauna, a spa tub and Turkish bath/hammam.

Guests under 18 years old are not allowed in the spa.

Dining

La Canoa – This poolside fine-dining restaurant specialises in international cuisine. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Chiringuito – This beachfront theme restaurant specialises in local and international cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting).

Ka'ax – This poolside restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).

Sikil – This poolside steakhouse specialises in sushi and only serves lunch. Guests can enjoy al fresco dining (weather permitting).

Asian Fusion – This fine-dining restaurant is located on the beach and specialises in Asian cuisine. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Zoetry Paraiso de la Bonita Riviera Maya All Inclusive’s small print

Also known as

  • Zoetry Paraiso Bonita Riviera Maya All Inclusive Puerto Morelos
  • Zoetry Paraiso Bonita Riviera Maya All Inclusive
  • Zoetry Paraiso Bonita Riviera Maya Puerto Morelos
  • Zoetry Paraiso Bonita Riviera
  • Zoetry Paraiso Bonita Riviera Maya
  • Zoetry Paraiso Bonita Riviera

Policies

Guests under 18 years old are not allowed in the spa.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival on the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very good 8.2 From 28 reviews

Good 6.0
Great Service - Lousy Beach
The water and beach were terrible and nothing like the pics. They are dealing with a serious seaweed/algae problem. The peopl and service were great, but we would have stayed elsewhere had I known about the problem.
Robert, us4 night romance trip
Very good 8.0
Beautiful but exclusive service not as advertised
We travel several times a year and usually choose small/secluded boutique resorts but decided on Zoetry this time, mostly because we booked a room with 'butler service.' Zoetry was very nice and quiet (not the place for you if you're looking for night life), but there was definitely a lack of privacy that I wasn't expecting. When sitting outside on our terrace with our "private plunge pool", tractors would come by on the beach every 15 minutes or so in the morning. Grounds keepers would come by often and would be a few feet from our glass doors and could easily see inside. It wasn't a huge deal, but not the privacy and seclusion we were hoping for. The other thing worth mentioning is that the resort seemed empty regarding guests but the staff seemed overworked. We paid over $1000 for butler service and while every request is instantly replied with, "It would be my pleasure", we had multiple issues with follow-through. This included multiple requests for refrigeration stock (which they specifically offered), 'Endless Privelege' excursions not being reserved even though 2 of our butlers told us they would take care of it, and a dinner reservation at an exclusive restaurant (a privilege we paid extra for) not being made and us not being told until we asked about it 2 days later. The butlers ended up somewhat resolving each problem in the end, but it took away from the sense of relaxation when something fell through every day for a service we paid premium $$ to have.
usRomance trip
Exceptional 10.0
The staff was extremely courteous and attentive, amenities were top notch and the spa was fantastic! Definitely a great location to get away from it all and relax!
Jon'a, us2 night trip
Fair 4.0
We understood about the beach and seaweed, that being said you shouldn’t have to fight to get a chair around the pool. The staff saved seats for certain people and not others. We tipped like we always do and it seemed that it was never enough or expected. Things were changed at whatever whim the staff felt necessary but no one told you about the changes. Example, music being played at a certain restaurant. Concierge out for a week even though they told me she’d be back in 10 minutes. Hard to get your room cleaned before 1 pm even though it’s a smaller resort, forget about getting what you ask for in the mini bar,Gabe up after 3 days with that. Food was mediocre at best. We stayed at secrets before and were told this was a step up. Nope!
Judy, us7 night romance trip
Poor 2.0
it was horrible the smell from seaweeds pile up at the beach it was disgusting and the staff act like nothing going on and the service is bad and you travel all the way there to go to the beach but to find out only when you get there is you can't
Daniel, us4 night romance trip

Zoetry Paraiso de la Bonita Riviera Maya All Inclusive

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