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All properties in Lucca, Tuscany, Italy

Best Western Grand Hotel Guinigi

4-star hotel with restaurant, near Guinigi Tower

  • Free WiFi and free parking
From
£80

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Family Room, Multiple Beds - Guest Room
  • Family Room, Multiple Beds - Guest Room
  • Family Room, Multiple Beds - Bathroom
  • Suite, 1 King Bed, Terrace - Bathroom
  • Family Room, Multiple Beds - Guest Room
Family Room, Multiple Beds - Guest Room. Image 1 of 40.
1 / 40Family Room, Multiple Beds - Guest Room
Via Romana 1247, Lucca, 55100, LU, Italy
8.6.Fabulous.
  • Myself and my mum both thought this was excellent and the staff were very helpful and…

    Jun 18, 2019

  • Hotel was a large and busy place. Cost of drinks was high with a bar which lacked any…

    Oct 11, 2018

See all 121 reviews

Official standards

This property advises that it adheres to We Care Clean (Best Western) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 72 hours Gap period enforced between guest stays -
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser
  • Free parking
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 167 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness centre
  • Business centre

For families

  • Cots/infant beds (surcharge)
  • Playground on site
  • Rollaway/extra beds (surcharge)
  • Television
  • Daily housekeeping
  • Laundry facilities

What’s around

  • Guinigi Tower - 30-minute walk
  • Piazza dell'Anfiteatro - 32-minute walk
  • Piazza Napoleone - 34-minute walk
  • Porta Elisa - 21-minute walk
  • Walls of Lucca - 22-minute walk
  • Villa Bottini - 25-minute walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Suite, Multiple Beds, Jetted Tub
  • Classic Room, 1 King Bed
  • Classic Room, 2 Single Beds
  • Classic Room, Multiple Beds
  • Suite, 1 King Bed, Terrace
  • Family Room, Multiple Beds

Location

Via Romana 1247, Lucca, 55100, LU, Italy
  • Guinigi Tower - 30-minute walk
  • Piazza dell'Anfiteatro - 32-minute walk
  • Piazza Napoleone - 34-minute walk

What’s around

Landmarks

  • Guinigi Tower - 30-minute walk
  • Piazza dell'Anfiteatro - 32-minute walk
  • Piazza Napoleone - 34-minute walk
  • Porta Elisa - 21-minute walk
  • Walls of Lucca - 22-minute walk
  • Villa Bottini - 25-minute walk
  • San Micheletto Complex - 25-minute walk
  • Campo di Marte Hospital - 26-minute walk
  • Lucca Botanical Gardens - 26-minute walk
  • Piazza San Francesco - 28-minute walk
  • Lucca Center of Contemporary Art - 1.5 mi / 2.4 km

Getting around

  • Pisa (PSA-Galileo Galilei) 36-min drive
  • Tassignano-Capannori Station 5-min drive
  • Lucca Station 8-min drive
  • Porcari Station 9-min drive

At a glance

Hotel size

  • This hotel has 167 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Free on-site motorhome/coach/lorry parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)

Things to do

  • Fitness facilities
  • Sauna
  • Bicycle rentals on site
  • Playground on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby

Working away

  • Business centre
  • Conference space
  • Conference space size (feet) - 8471
  • Conference space size (meters) - 787
  • One meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Number of buildings/towers: 1
  • Year Built – 1993
  • Lift
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains

Freshen up

  • Bidet
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • Best Western Grand Hotel Guinigi Lucca
  • Best Western Grand Hotel Guinigi Hotel Lucca
  • Best Western Lucca
  • Lucca Best Western
  • Best Grand Guinigi Lucca
  • Best Western Grand Hotel Guinigi Hotel
  • Best Western Grand Hotel Guinigi Lucca
  • Best Western Grand Hotel Guinigi Hotel Lucca
  • Best Western Grand Hotel Guinigi
  • Best Western Grand Guinigi Lucca
  • Best Western Grand Guinigi
  • Lucca Best Western
  • Best Western Lucca
  • Best Grand Guinigi Lucca
  • Best Western Grand Hotel Guinigi Hotel
  • Best Western Grand Hotel Guinigi Lucca

Optional extras

Rollaway beds are available for EUR 20.0 per night

Buffet breakfast is offered for an extra charge of EUR 5 per person (approximately)

Cots/Infant beds are available for EUR 12.0 per day

Pets are allowed for an extra charge of EUR 12 per pet, per day

Service animals exempt from fees

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 1999.99 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Guests can rest easy knowing that there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless checkout is available.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Best Western Grand Hotel Guinigi does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
  • Yes, pets are welcome. There's a charge of EUR 12 per pet, per day. Service animals are exempt from fees.
  • You can check in from 2:00 PM - midnight. Check-out time is noon. Contactless check-out is available.
  • Yes, there's an on-site restaurant. Nearby restaurants include Pasticceria Momus Cafe (2 mi) and Vinarkía (2.1 mi).
  • Have fun with nearby activities such as hiking and mountain biking, and practise your swing on the nearby golf course. Enjoy amenities such as a sauna and a fitness centre.
8.6.Fabulous.
  • 8.0.Very good

    Quite new hotel, convenient location out of the town clean, good breakfast, nice people

    Marco, 1 night romance trip, Aug 13, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Great value for money

    Good value for money. Everything you need for an overnight and great breakfast!

    William, 1 night family trip, Jan 1, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    I know the property for long time...the only issue continue to be internet...terrible...It seems has not been improved...talking to front desk only evasive answers...

    6 night romance trip, Dec 3, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Very good but...

    Everything including dinner and breakfast was very good except the noise from kitchen fans which kept us awake till 11 o' clock at night. Ask for a quiet room

    Valeria, 2 night trip, Oct 16, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Suite room was spacious, comfortable and quiet being on the top floor. Five minute drive to old city walls or convenient bus service immediately outside the hotel. Good free parking facilities.Had dinner in the hotel on two nights and it was reasonable quality and good value. Bar unfortunately is dead. Hotel a little dated in decor but no big deal. All staff were friendly and welcoming. Would use this hotel again if I was staying in Lucca.

    4 night romance trip, Oct 14, 2019

    Verified Expedia guest review

  • 2.0.Poor

    The property is very old, the wifi does not work in all of the rooms and the hotel is not close to any food establishments.

    LaKisha, 3 night trip with friends, Sep 12, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    A pleasant stay for a family

    Comfortable large room, got a top floor family room with a cute little roof balcony, breakfast was very nice. Only con is the location, must have a car to get to the old city and nothing around.

    noam, 1 night family trip, Aug 17, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Luxury oasis

    Wonderful hotel. Fabulous breakfast buffet. Staff was attentive and helpful especially for non-Italian speaking folks. We enjoyed a close by pizza place and grocery store. Free parking is a great bonus.

    Jeri, 1 night romance trip, Aug 16, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Was in good location, room was large, clean and quiet. Just what we wanted.

    1 night family trip, Jun 27, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Les employés sont extraordinaires, surtout au restaurant + cuisine excellente. BRAVO.

    Christophe, 1 night family trip, Apr 27, 2019

    Verified Hotels.com guest review

See all 121 reviews