Hotel Valencia Santana Row

Photo gallery for Hotel Valencia Santana Row

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Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, pool loungers
Premium bedding, minibar, in-room safe, desk

Overview of Hotel Valencia Santana Row

VIP Access

Hotel Valencia Santana Row

4.0 star property
Mountain hotel with outdoor pool, near Santana Row Shopping Center

8.8/10 Fabulous

1,000 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is £387
Price available on 18/8/2022
Map
355 Santana Row, San Jose, CA, 95128
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness centre
  • Valet parking
  • 24-hour room service
  • Business centre
  • 3 meeting rooms
  • Limo/town car service
  • Terrace
For families
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Santana Row Shopping Center - 2 min walk
  • Winchester Mystery House - 6 min walk
  • Santa Clara University - 43 min walk
  • Avaya Stadium - 10 min drive
  • San Jose Convention Center - 11 min drive
  • SAP Center at San Jose - 10 min drive
  • San Jose State University - 13 min drive
  • Great Mall of the Bay Area - 17 min drive
  • California's Great America - 18 min drive
  • Santa Clara Convention Center - 17 min drive
  • Levi's Stadium - 23 min drive

Getting around

  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 10 min drive
  • Oakland, CA (OAK-Oakland Intl.) - 41 min drive
  • Watsonville, CA (WVI-Watsonville Municipal) - 50 min drive
  • San Jose College Park Station - 6 min drive
  • Tamien Station (Caltrain) - 8 min drive
  • Sunnyvale Lawrence Station - 9 min drive

About this property

Hotel Valencia Santana Row

Hotel Valencia Santana Row features a rooftop terrace and puts you 0.1 mi (0.2 km) from Santana Row Shopping Center and 0.3 mi (0.5 km) from Winchester Mystery House. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this upmarket hotel include a fitness centre and a terrace. Fellow travellers say good things about the helpful staff and breakfast.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Check-in

Contactless social distancing and check-out
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 215 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3 PM until 2:00 AM
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site extended parking
  • On-site valet parking (USD 45 per night)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:00 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Private dining
  • 24-hour room service

What to do

  • Access to nearby health club
  • Golfing nearby
  • Winery tours nearby

Working away

  • Business centre
  • 3 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2003
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • Fitness centre
  • An outdoor pool

Accessibility

  • Lift
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Close-captioned TV

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 50-inch TV
  • Premium cable/satellite channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge (on request)
  • Microwave (on request)

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Mobile key entry
  • Local maps

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of USD 8 for adults and USD 15 for children (approximately)

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge

Children & extra beds

  • Rollaway beds are available for USD 30.0 per night

Parking

  • Valet parking costs USD 45 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Valencia
Hotel Valencia Santana Row
Hotel Valencia Santana Row San Jose
Santana Row Hotel
Santana Row Valencia
Santana Row Valencia Hotel
Valencia Hotel Santana Row
Valencia Santana Row
Valencia Santana Row Hotel
Valencia Santana Row San Jose
Valencia Santana Row San Jose
Hotel Valencia Santana Row Hotel
Hotel Valencia Santana Row San Jose
Hotel Valencia Santana Row Hotel San Jose

Frequently asked questions

Does Hotel Valencia Santana Row offer free cancellation for a full refund?
Yes, Hotel Valencia Santana Row does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Valencia Santana Row?
As of 17 Aug 2022, prices found for a 1-night stay for 2 adults at Hotel Valencia Santana Row on 18 Aug 2022 start from £387, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Valencia Santana Row?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Valencia Santana Row?
Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Hotel Valencia Santana Row?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Valencia Santana Row?
Yes, there's free extended parking.
What are the check-in and check-out times at Hotel Valencia Santana Row?
You can check in from 3 PM - 2:00 AM. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Hotel Valencia Santana Row and nearby?
Hotel Valencia Santana Row has an outdoor pool and a fitness centre, as well as access to a nearby health club.
Are there restaurants at or near Hotel Valencia Santana Row?
Yes, there's an on-site restaurant. Nearby restaurants include Maggiano’s Little Italy (3-min walk), Amber India (3-min walk) and The Cheesecake Factory (4-min walk).
What's the area around Hotel Valencia Santana Row like?
Hotel Valencia Santana Row is a short 2-minute walk from Santana Row Shopping Center and 6 minutes' walk from Winchester Mystery House. Travellers say that this hotel is in a good location.

Overall score and ratings

8.8

Fabulous

9.1/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.9/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Exceptional

Beautiful location, if you want to shop, or visit the Winchester house, you can’t beat this place. We had a lovely pool day and the room was very modern. We had a magnificent sleep and loved our stay!
Jennifer, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Good, but would go back mid-week
Overall our stay was great. The only negative was Sunday morning breakfast, the food, service and communication was terrible. I would stay again but for the weekend price I expected more from the restaurant and food service in general.
Christine, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lauren, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Sandra, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Customer service above and beyond!
If I could give this hotel 10 stars I would! It's in an excellent location right in the middle of Santana Row, so there are shops and restaurants to walk to. The hotel is so lovely. We drove to SF for the day to do some sightseeing and our car was broken into and had all the windows smashed. Once we returned to the hotel, with a replacement rental car, we were mentioning to our waiter what happened and a manager came out to comp our meal because he felt bad for what happened. Such incredible customer service. I highly recommend this hotel and would stay again.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Top choice
Amazing hotel too to bottom, start to finish. My personal favorite in entire Bay Area.
Natalia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing service.
Bernard, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Lisa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nancy, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Misty, 1-night family trip
Verified Hotels.com guest review