Island Shangri-La, Hong Kong

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Deluxe Peak View Twin | Premium bedding, free minibar items, in-room safe, desk
Deluxe Peak View King | View from room
Premium bedding, free minibar items, in-room safe, desk
View from room

Overview of Island Shangri-La, Hong Kong

Island Shangri-La, Hong Kong

5.0 star property
Luxury Hong Kong hotel with full-service spa, connected to a shopping centre

9.2/10 Superb

697 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
  • Air conditioning
The price is £251
Price available on 7/11/2022
Map
Pacific Place, Supreme Court Road, Central, Hong Kong
Main amenities
  • Daily housekeeping
  • 7 restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe
  • In-room childcare
  • Business centre
For families
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Fridge
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Central & Western District
  • Lan Kwai Fong - 6 min drive
  • Hong Kong Convention and Exhibition Centre - 8 min drive
  • Victoria Harbour - 9 min drive
  • Kowloon Bay - 22 min drive
  • Ocean Park - 16 min drive
  • Repulse Bay - 17 min drive
  • Stanley Main Beach - 26 min drive
  • Hong Kong Disneyland - 32 min drive
  • Tai Po Old Market - 40 min drive
  • Pui O Beach - 56 min drive

Getting around

  • Hong Kong International Airport (HKG) - 38 min drive
  • Hong Kong Admiralty Station - 5 min walk
  • Hong Kong Wan Chai Station - 13 min walk
  • Hong Kong Central Station - 13 min walk
  • Hong Kong Station - 16 min walk
  • Airport shuttle (surcharge)

Restaurants

  • The Continental - 2 min walk
  • Lobster Bar & Grill - 3 min walk
  • Domani - 3 min walk
  • Lock Cha Tea House - 3 min walk
  • L16 Cafe and Bar - 3 min walk

About this property

Island Shangri-La, Hong Kong

5-star luxury hotel in the heart of Central & Western District
You can look forward to a round-trip airport shuttle, a coffee shop/cafe and a hair salon at Island Shangri-La, Hong Kong. Treat yourself to a massage, a body treatment or aromatherapy at the on-site spa. Be sure to enjoy a meal at any of the 7 on-site restaurants, which feature international cuisine and ocean views. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car hire on site.
Other perks include:
  • Buffet breakfast (surcharge), valet parking (surcharge) and limo/town car service
  • Tour/ticket information, concierge services and a porter/bellboy
  • Smoke-free property, express check-out and a 24-hour front desk
  • Guest reviews say great things about the proximity to shopping
Room features
All 557 rooms have comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-compatible safes and climate-controlled air conditioning.
Extra conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with designer toiletries and bidets
  • 55-inch LCD TVs with premium channels
  • Wardrobes/cupboards, fridges and coffee/tea makers

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 557 rooms
  • Arranged over 22 floors

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.
  • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Supervised childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site valet parking (HKD 500 per day)

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 7 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Supervised childcare (surcharge)

Working away

  • Business centre
  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 24-hour fitness centre
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility

Languages

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • 55-inch LCD TV
  • Premium satellite channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Stocked minibar (select free items)
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy.

Dining

Restaurant Petrus – Overlooking the ocean, this fine-dining restaurant serves breakfast, lunch and dinner.
Cafe TOO – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Summer Palace – This fine-dining restaurant specialises in Chinese cuisine and serves lunch and dinner. 2-star Michelin rating. Open daily.
Lobster Bar and Grill – This seafood restaurant specialises in seafood and serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Nadaman – This fine-dining restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of HKD 371.8 for adults and HKD 371.8 for children (approximately)
  • Airport shuttle service is offered for an extra charge of HKD 1150 per vehicle (one way)

Renovations and closures

The following facilities or services will be unavailable from January 4 2022 to December 31 2022 (dates subject to change):
  • Business centre
  • Sauna
  • Swimming pool
The property will be renovating from 15 February 2022 to 31 December 2022 (completion date subject to change). The following areas are affected:
  • Fitness facilities

Guests will have access to the following alternative facilities during the renovation:

  • Recreational facilities

During renovations, the hotel will make every effort to minimise noise and disturbance.

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for HKD 660.0 per day
  • Guests must contact this property in advance to reserve rollaway/extra beds

Parking

  • Valet parking costs HKD 500 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Policies

On-site parties or group events are strictly prohibited.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Children under 12 years old are allowed in the Horizon Club Lounge until 7 PM and must be accompanied by an adult.
The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Island Shangri La Hotel
Island Shangri-La Hong Kong
Island Shangri-La Hotel
Island Shangri-La Hotel Hong Kong
Shangri-La Island
Hotel Island Shangri La
Shangri La Hotel Hong Kong
Island Shangri-La
Island Shangri La
Island Shangri La, Hong Kong
Island Shangri-La, Hong Kong Hotel
Island Shangri-La, Hong Kong Hong Kong
Island Shangri-La, Hong Kong Hotel Hong Kong

Frequently asked questions

Does Island Shangri-La, Hong Kong offer free cancellation for a full refund?
Yes, Island Shangri-La, Hong Kong does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Island Shangri-La, Hong Kong?
As of 7 Oct 2022, prices found for a 1-night stay for 2 adults at Island Shangri-La, Hong Kong on 30 Oct 2022 start from £241, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Island Shangri-La, Hong Kong?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Island Shangri-La, Hong Kong?
Sorry, pets aren't allowed.
Is parking offered on site at Island Shangri-La, Hong Kong?
Yes. Valet parking costs HKD 500 per day.
Is an airport shuttle service offered by Island Shangri-La, Hong Kong?
Yes, an airport shuttle is available. The charge is HKD 1150 per vehicle one way.
What are the check-in and check-out times at Island Shangri-La, Hong Kong?
You can check in from 2 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Island Shangri-La, Hong Kong and nearby?
Island Shangri-La, Hong Kong has a spa and a 24-hour fitness centre.
Are there restaurants at or near Island Shangri-La, Hong Kong?
Yes, there are 7 on-site restaurants, featuring international cuisine and ocean views. Nearby restaurants include Lock Cha Tea House (3-min walk), L16 Cafe and Bar (3-min walk) and Dan Ryan's Chicago Grill (4-min walk).
What's the area around Island Shangri-La, Hong Kong like?
Island Shangri-La, Hong Kong is in Central & Western District, a short 5-minute walk from Hong Kong Admiralty Station and 12 minutes' walk from Victoria Harbour. Travellers love the hotel's prime location.

Overall score and ratings

9.2

Superb

9.4/10

Cleanliness

9.4/10

Staff & service

9.1/10

Amenities

9.1/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Exceptional

Shirley, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Hotels.com guest review

8/10 Very good

Excellent stay
An excellent stay, we were looking for a high end hotel that embraced its location (as we have been since we arrived in Hong Kong) and the Island Shangri-La did this far better than the Mandarin Oriental where we stayed last year. Two quibbles, the low lights that come on when you get out of bed in the night are hyper-sensitive and tend to turn themselves on frequently (or maybe I flail around too much), secondly being dropped off at the Pacific Place Office Towers there is little signposting to get to reception, other than that it was great.
MRJ, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

TAK LAM WILLIAM, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Vickie Wai Ki, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

KIN WAH, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Wai Chu, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Frank, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

HOR SUEN V, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jan, 1-night trip
Verified Hotels.com guest review