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El Embajador, a Royal Hideaway Hotel, Santo Domingo

4 stars4 stars
Ave Sarasota 65Santo DomingoDistrito Nacional11211Dominican Republic
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Excellent4.2 / 5
Room
Room is all right
Location
Great location
Beach
Beautiful beach
Amenities
Great amenities
262See all 262 Hotels.com reviews
From 980 reviewsTripAdvisor Traveller Rating

El Embajador, a Royal Hideaway Hotel, Santo Domingo

from £132
  • Standard Room (Non Refundable)
  • Executive Junior Suite
  • Standard Room
  • Standard Room
  • Suite ( Club Embajador)
  • Standard Room
  • Ambassador Junior Suite
  • Superior Room
  • Superior Room
  • Ambassador Corner Junior Suite
  • Luxury Room (Royal Club)
  • Executive Room

At a glance

Key facts

Hotel size

  • This hotel has 286 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is 1 PM
  • Express check-in/out
24-hour airport shuttle service is available upon request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

Also known as

  • Occidental El Embajador Hotel Santo Domingo
  • El Embajador Royal Hideaway Santo Domingo
  • El Embajador Royal Hideaway
  • El Embajador a Royal Hideaway Hotel
  • Occidental El Embajador Hotel
  • Occidental El Embajador Santo Domingo
  • Occidental El Embajador
  • El Embajador Royal Hideaway Hotel Santo Domingo
  • El Embajador Royal Hideaway Hotel
  • El Embajador Royal Hideaway Santo Domingo
  • El Embajador Royal Hideaway
  • El Embajador a Royal Hideaway Hotel

Policies

Travel change options for Occidental Hotel and Resort guests with reservations to destinations under a hurricane watch or warning:

Canceling reservation within 48 hours of departure: Guests can cancel without penalty and rebook a reservation if the airport is closed or flights are cancelled within 48 hours of travel. Reservations must be rebooked within 14 days of the original travel dates. Specific travel dates apply.

Guest departing early: Guests who choose to depart early will be credited for the unused nights, which may be applied towards a future stay at the same resort. Reservations for unused nights must be rebooked within 30 days after the storm. Specific travel dates and other restrictions apply.

Rebook the same hotel for a later date: The hotel will honor the original rate for guests who wish to postpone their vacation and travel at a later date. Reservations must be rebooked within 30 days after a storm. Specific travel dates and other restrictions apply.

Changing travel plans to the same brand at a different destination: Guests can choose a different destination that is not affected by the hurricane and transfer their reservation within the brand at the originally confirmed rate, subject to availability (except Grand Aruba). Other restrictions apply.

Guests must contact the hotel for specific booking and travel dates, using the information on the confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 16 years old are not allowed in the spa without adult supervision.

Guests under 12 years old are not allowed in the spa.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of USD 15 per pet, per night

Airport shuttle service is offered for an extra charge of USD 40.00 per vehicle

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Pool sun loungers
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Golfing nearby
  • Casino
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms 14
  • Conference space size (feet) - 26308
  • Conference space size (meters) - 2444
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1956
  • Elevator/lift
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 48-inch LED TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
  • MP3 docking station
  • Video-game console
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Bi Wellness Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages and massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Dining

El Jardin del Embajador - This restaurant specializes in international cuisine and serves lunch and dinner.

Los Porches - This restaurant serves breakfast, lunch, and dinner.

Royal Club Restaurant - This restaurant serves breakfast, lunch, and dinner.

Awards and affiliations

  • The property is a member of Preferred Hotels & Resorts.

El Embajador, a Royal Hideaway Hotel, Santo Domingo’s small print

Also known as

  • Occidental El Embajador Hotel Santo Domingo
  • El Embajador Royal Hideaway Santo Domingo
  • El Embajador Royal Hideaway
  • El Embajador a Royal Hideaway Hotel
  • Occidental El Embajador Hotel
  • Occidental El Embajador Santo Domingo
  • Occidental El Embajador
  • El Embajador Royal Hideaway Hotel Santo Domingo
  • El Embajador Royal Hideaway Hotel
  • El Embajador Royal Hideaway Santo Domingo
  • El Embajador Royal Hideaway
  • El Embajador a Royal Hideaway Hotel

Policies

Travel change options for Occidental Hotel and Resort guests with reservations to destinations under a hurricane watch or warning:

Canceling reservation within 48 hours of departure: Guests can cancel without penalty and rebook a reservation if the airport is closed or flights are cancelled within 48 hours of travel. Reservations must be rebooked within 14 days of the original travel dates. Specific travel dates apply.

Guest departing early: Guests who choose to depart early will be credited for the unused nights, which may be applied towards a future stay at the same resort. Reservations for unused nights must be rebooked within 30 days after the storm. Specific travel dates and other restrictions apply.

Rebook the same hotel for a later date: The hotel will honor the original rate for guests who wish to postpone their vacation and travel at a later date. Reservations must be rebooked within 30 days after a storm. Specific travel dates and other restrictions apply.

Changing travel plans to the same brand at a different destination: Guests can choose a different destination that is not affected by the hurricane and transfer their reservation within the brand at the originally confirmed rate, subject to availability (except Grand Aruba). Other restrictions apply.

Guests must contact the hotel for specific booking and travel dates, using the information on the confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 16 years old are not allowed in the spa without adult supervision.

Guests under 12 years old are not allowed in the spa.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of USD 15 per pet, per night

Airport shuttle service is offered for an extra charge of USD 40.00 per vehicle

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 262 reviews

El Embajador, a Royal Hideaway Hotel, Santo Domingo
Good3.0 / 5
higher grade rooms good spanish hotel in city
dissapointing first impression booked superior room for short city break first two rooms in poor condition spent over two hours trying to get air conditioning fixed as leaking on floor and temerature constantly high. eventually reception staff recognised this as not acceptable and moved us to executive room for the inconvenience. executive room like a different hotel and would recommend . overal service in room excellent from bell boys and house keeping. pool area beautiful although didn't get use as buisness in city. breakfast not great choice or quality reception check in and check out poor customer service no please or thank you .spoke over you to other colleagues left waiting etc not good impression for this class of hotel. overall accommodation in executive rooms good but old hotel in need of modernisation and improved customer service from reception staff .hotel appears to be popular for business functions rather than international tourists. not a five star hotel from our experience.
2 night trip
El Embajador, a Royal Hideaway Hotel, Santo Domingo
Outstanding5.0 / 5
Relaxing and Luxurious
I loved it. It was very good . the people there were very polite and professionals...
2 night romance trip
El Embajador, a Royal Hideaway Hotel, Santo Domingo
Outstanding5.0 / 5
'50s Ambiance in a Busy Latin City
My wife and I have stayed at El Embajador several times, on the executive floor. The food and service are always great and we have never had a problem there. It is not near the tourist (Colonial) zone, but getting there by taxi is easy. The grounds are beautiful and well kept up and the neighborhood is fun to walk around. There are several good restaurants nearby too. We highly recommend this establishment.
4 night business trip
El Embajador, a Royal Hideaway Hotel, Santo Domingo
Excellent4.0 / 5
It was good. Everyone was very friendly. Went there for my birthday and was surprised with a birthday cake. I felt very special and the cake was amazing. I felt very at home there. Would definitely return again.
4 night trip with friends
El Embajador, a Royal Hideaway Hotel, Santo Domingo
Good3.0 / 5
The service at the restaurant was poor. Room lack of maintenance. Meeting rooms not available. Hotel was on remodeling.
4 night business trip

See all reviews

El Embajador, a Royal Hideaway Hotel, Santo Domingo

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