All hotels in Santo Domingo, Dominican Republic
1 room, 2 adults
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Occidental El Embajador, Santo Domingo

4 stars
Ave Sarasota 65Santo DomingoDistrito Nacional11211Dominican Republic, ‏0203 027 9779
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Excellent4.2 / 5
Beach
Beautiful beach
Breakfast
Tasty breakfast
Service
Fantastic service
Value for money
Fairly good value for money
287See all 287 Hotels.com reviews
From 923 reviewsTripAdvisor Traveller Rating

Occidental El Embajador, Santo Domingo

Hotel Info: 020 3027 9803

from £108
  • Standard Room (Non Refundable)
  • Superior Room
  • Standard Room
  • Standard Room
  • Suite ( Club Embajador)
  • Standard Room
  • Executive Room (Club Embajador)
  • Superior Room
  • Superior Room
  • Luxury Room (Royal Club)
  • Luxury Room (Royal Club)
  • Executive Room

At a glance

Key facts

Hotel size

  • This hotel has 286 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is 1 PM
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

Also known as

  • Occidental El Embajador Hotel Santo Domingo
  • Occidental El Embajador Hotel
  • Occidental El Embajador Santo Domingo
  • Occidental El Embajador
  • Occidental El Embajador Hotel Santo Domingo
  • Occidental El Embajador Santo Domingo
  • Occidental Embajador

Policies

Travel change options for Occidental Hotel and Resort guests with reservations to destinations under a hurricane watch or warning:

Canceling reservation within 48 hours of departure: Guests can cancel without penalty and rebook a reservation if the airport is closed or flights are cancelled within 48 hours of travel. Reservations must be rebooked within 14 days of the original travel dates. Specific travel dates apply.

Guest departing early: Guests who choose to depart early will be credited for the unused nights, which may be applied towards a future stay at the same resort. Reservations for unused nights must be rebooked within 30 days after the storm. Specific travel dates and other restrictions apply.

Rebook the same hotel for a later date: The hotel will honor the original rate for guests who wish to postpone their vacation and travel at a later date. Reservations must be rebooked within 30 days after a storm. Specific travel dates and other restrictions apply.

Changing travel plans to the same brand at a different destination: Guests can choose a different destination that is not affected by the hurricane and transfer their reservation within the brand at the originally confirmed rate, subject to availability (except Grand Aruba). Other restrictions apply.

Guests must contact the hotel for specific booking and travel dates, using the information on the confirmation received after booking.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Babysitting/childcare is available for an extra charge

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby
  • Casino
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms 14
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1956
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Iron/ironing board
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • Pay movies
  • Satellite TV channels
  • Video-game console
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

El Jardin del Embajador - This restaurant specializes in international cuisine and serves lunch and dinner.

Los Porches - This restaurant serves breakfast, lunch, and dinner.

Royal Club Restaurant - This restaurant serves breakfast, lunch, and dinner.

Awards and affiliations

  • The property is a member of Preferred Hotels & Resorts.

Occidental El Embajador, Santo Domingo’s small print

Also known as

  • Occidental El Embajador Hotel Santo Domingo
  • Occidental El Embajador Hotel
  • Occidental El Embajador Santo Domingo
  • Occidental El Embajador
  • Occidental El Embajador Hotel Santo Domingo
  • Occidental El Embajador Santo Domingo
  • Occidental Embajador

Policies

Travel change options for Occidental Hotel and Resort guests with reservations to destinations under a hurricane watch or warning:

Canceling reservation within 48 hours of departure: Guests can cancel without penalty and rebook a reservation if the airport is closed or flights are cancelled within 48 hours of travel. Reservations must be rebooked within 14 days of the original travel dates. Specific travel dates apply.

Guest departing early: Guests who choose to depart early will be credited for the unused nights, which may be applied towards a future stay at the same resort. Reservations for unused nights must be rebooked within 30 days after the storm. Specific travel dates and other restrictions apply.

Rebook the same hotel for a later date: The hotel will honor the original rate for guests who wish to postpone their vacation and travel at a later date. Reservations must be rebooked within 30 days after a storm. Specific travel dates and other restrictions apply.

Changing travel plans to the same brand at a different destination: Guests can choose a different destination that is not affected by the hurricane and transfer their reservation within the brand at the originally confirmed rate, subject to availability (except Grand Aruba). Other restrictions apply.

Guests must contact the hotel for specific booking and travel dates, using the information on the confirmation received after booking.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 287 reviews

Occidental El Embajador, Santo Domingo
Good3.0 / 5
higher grade rooms good spanish hotel in city
dissapointing first impression booked superior room for short city break first two rooms in poor condition spent over two hours trying to get air conditioning fixed as leaking on floor and temerature constantly high. eventually reception staff recognised this as not acceptable and moved us to executive room for the inconvenience. executive room like a different hotel and would recommend . overal service in room excellent from bell boys and house keeping. pool area beautiful although didn't get use as buisness in city. breakfast not great choice or quality reception check in and check out poor customer service no please or thank you .spoke over you to other colleagues left waiting etc not good impression for this class of hotel. overall accommodation in executive rooms good but old hotel in need of modernisation and improved customer service from reception staff .hotel appears to be popular for business functions rather than international tourists. not a five star hotel from our experience.
2 night trip
Occidental El Embajador, Santo Domingo
Excellent4.0 / 5
Short get away to DR
Perfect
3 night trip
Occidental El Embajador, Santo Domingo
Outstanding5.0 / 5
Excellent
Excellent hotel
8 night business trip
Occidental El Embajador, Santo Domingo
Outstanding5.0 / 5
Amazing!
I recently attended a wedding here and decided to stay on premises. I was so amazed with the service and the grounds! The service was amazing from beginning to end, and although the rooms are dated they are still functional and the actual hotel grounds are breathtaking. Pros: The staff is wonderful, we attended a wedding on 7/16 at the Garden Tent and our server who's name was very unique (Fabri or Frauly) was very attentive. He came up to us with drinks and whatever we needed the entire night. The next day my family and I were at the pool and when he came in for his next shift he came up to us to say hello and even asked us if we needed anything (look for him at the restaurant near the pool in the evenings). Socrates at the front desk was also extremely helpful, he always made himself available and treated us respectfully. The grounds are a real big treat especially if you are a nature lover. The gardens are beautiful and since the hotel has been around for such a long time the TREES!! OMG the TREES!! they are gorgeous. They are old and very well kept. They even have a habitat of parakeets in this beautiful tree in the front of the hotel. Cons: the rooms are not the nicest but still very functional and the breakfast buffet is not worth the price unless its already included in your stay. All in all, this hotel was more than anything I expected. I can't wait to go back!!
1 night family trip
Occidental El Embajador, Santo Domingo
Outstanding5.0 / 5
Comfortable with beautiful grounds
I regularly travel to Santo Domingo and always stay at the Embajador. The staff is friendly and very efficient, the hotel well kept up and my room is always comfortable. The hotel grounds are also quite striking and well maintained. The hotel is some distance from the Colonial Zone and its tourist attractions, but they are easily accessible by taxi. It's a busy neighborhood with good nearby restaurants. As an older woman from the US it is an area where I have never had any problem walking around, day or night. Incidentally I always stay on the executive floor. It is a little more expensive but has good snacks several times a day and into the evening and there are Internet ready computers available in the common room. To visitors the Dominican Republic is best known for its beaches, but the country has a lot more. Beautiful landscapes, an interesting history and generally friendly and welcoming people. I come to see friends and always have a good time.
4 night trip

See all reviews

Occidental El Embajador, Santo Domingo

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