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Best Western Pontypool Metro Hotel

3.0 star property
City centre Pontypool hotel with bar/lounge

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Photo gallery for Best Western Pontypool Metro Hotel

Bar (on property)
Family Room, 1 Double Bed, Non Smoking | Bathroom | Eco-friendly toiletries, hair dryer, towels
Food and drink
Standard Room, 2 Single Beds, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi
Exterior
When visiting Pontypool, Best Western Pontypool Metro Hotel is a great choice to consider. For a bite to eat, guests can visit Lounge Area, which serves breakfast, lunch and dinner. Other features include a bar/lounge and a garden. The helpful staff and overall property condition get good marks from fellow travellers.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Electric vehicle charging point
  • Laundry facilities
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Bar/lounge
  • Room service
  • Coffee shop/cafe
  • 24-hour business centre
  • 24-hour front desk
  • Garden
  • Computer station
  • Front desk safe
  • Vending machine
  • Laundry service

Feel at home (6)

  • Cable/satellite TV service
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Free self-parking
The current price is £51
includes taxes & fees
26 May - 27 May

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking

Highlights

Heating
Flat-screen TV
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
Cable/satellite channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed, Non Smoking

Family Room, 1 Double Bed, Non Smoking | Room amenity

Family Room, 1 Double Bed, Non Smoking

Highlights

Heating
Flat-screen TV
Sofa bed
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Electric kettle
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Accessible, Non Smoking

Room amenity

Standard Room, 2 Single Beds, Accessible, Non Smoking

Highlights

Heating
Flat-screen TV
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
Cable/satellite channels
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

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About the area

Map
Lower Mill Field, Pontypool, Wales, NP4 0XB

What's nearby

  • Pontypool Park - 11 min walk - 1.0 km
  • Llanfrechfa Grange Hospital - 6 min drive - 7.8 km
  • Celtic Manor Resort Golf Club - 13 min drive - 19.3 km
  • International Convention Centre Wales - 13 min drive - 19.3 km
  • Big Pit National Coal Museum - 18 min drive - 14.0 km

Getting around

  • Cardiff International Airport (CWL) - 55 min drive
  • Bristol International Airport (BRS) - 60 min drive
  • Cwmbrân Station - 9 min drive
  • Newbridge Station - 11 min drive
  • Pontypool & New Inn Station - 12 min walk

Restaurants

  • ‪McDonald's Pontypool - ‬1 min walk
  • ‪Shaheen Tandoori - ‬3 min drive
  • ‪Subway - ‬1 min walk
  • ‪The Open Hearth - ‬5 min drive
  • ‪KFC - ‬1 min walk

About this property

Best Western Pontypool Metro Hotel

When visiting Pontypool, Best Western Pontypool Metro Hotel is a great choice to consider. For a bite to eat, guests can visit Lounge Area, which serves breakfast, lunch and dinner. Other features include a bar/lounge and a garden. The helpful staff and overall property condition get good marks from fellow travellers.

Languages

English, Polish

At a glance

DONE

Hotel size

    • 53 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 7:00 AM
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site motorhome/coach/lorry parking (fees apply)
    • Wheelchair-accessible parking on site
    • On-site parking is limited
    • Electric vehicle charging point on site
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7 AM–9 AM
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Working away

  • 24-hour business centre
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Vegan dining options
  • Vegetarian dining options
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only

Accessibility

  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Upper floors accessible by stairs only
  • Step-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Alarm clock
  • Bed sheets provided

Freshen up

  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Lounge Area – This diner serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Starbucks – On-site coffee shop.

Fees & policies

Refundable deposits

  • Deposit: GBP 50.00 per stay

Optional extras

  • Continental breakfast is offered for an extra charge of approximately GBP 8.50 per person
  • Early check-in can be arranged for an extra charge of GBP 10.00 (subject to availability)
  • Late checkout can be arranged for an extra charge of GBP 10.00 (subject to availability)

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
This property uses geothermal energy, plus a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Best Western Metro Hotel
Best Western Pontypool Metro
Best Western Metro
Best Western Pontypool Metro Hotel Wales
Best Western Pontypool Metro
Best Western Pontypool Metro Hotel Hotel
Best Western Pontypool Metro Hotel Pontypool
Best Western Pontypool Metro Hotel Hotel Pontypool

Frequently asked questions

Are pets allowed at Best Western Pontypool Metro Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Best Western Pontypool Metro Hotel?

Yes, there's free self parking. Parking spaces may be limited. Motorhome/coach/lorry parking and electric car charging are available.

What are the check-in and check-out times at Best Western Pontypool Metro Hotel?

Check-in start time: 3:00 PM; check-in end time: 7:00 AM. There's a charge of GBP 10.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of GBP 10.00 (subject to availability). Contactless social distancing and check-out are available.

What is there to do at Best Western Pontypool Metro Hotel and nearby?

Best Western Pontypool Metro Hotel has a garden.

What's the area around Best Western Pontypool Metro Hotel like?

Best Western Pontypool Metro Hotel is in Pontymoile, a short 14-minute walk from Pontypool Park.

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Best Western Pontypool Metro Hotel Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Value
Location
Lobby
Bed
Bar
Food
Car

What guests liked

  • Breakfast was good with a varied choice and was often described as tasty and plentiful. (16 reviews)
From real guest reviews summarized by AI.

Reviews

10/10

Lovely hotel with bar and in nice area to visit places
1-night trip

10/10

Lovely hotel, clean and the receptionist when checking in was very helpful and friendly.
1-night trip

10/10

Good stay
1-night trip

10/10

Excellent base for exploring the area. Friendly staff and the room was quiet even facing the road. Shower in the bathroom was great after a day out.
1-night trip

10/10

Excellent stay even if it was just for one night. Room was very nice and beds very comfortable. Will definitely stay there again. Thanks for providing a wonderful service 😊
1-night trip

10/10

It’s a nice stay indeed and I am happy. The room and the single beds are slightly small but I understand. The surrounding is wonderful and better than I expected.
1-night trip

10/10

Really lovely Hotel stay!
2-night trip

10/10

the room & bathroom were clean and tidy, it was comfortable to stay.
1-night trip

10/10

Lovely stay
1-night trip

10/10

Very helpful, friendly staff and rooms were of a very high standard. Would stay again if in the area.
1-night trip

10/10

Great stay , lovely place
2-night trip

8/10

Nice hotel for the money
2-night trip

10/10

Nice relaxing nights stay.. Quiet room.... Good parking.. Very pleasant check in staff...
1-night trip

10/10

Simple easy check-in , the carpark was secure and well lit which is a bonus The room was clean and tidy bed was comfy
1-night trip

10/10

Nice clean and quiet hotel, helpful staff Only criticism would be £30 for the EV charging is excessive as the charging speed is exceptionally slow
1-night trip

10/10

Nice hotel, very quiet despite being on a main road. The room was warm and very clean, good tv and tea and coffee making facilities.
1-night trip

8/10

Property is hidden behind the services We didn't eat there but there is a Harvester opposite also McDonald's and KFC next door, very friendly staff
1-night trip

10/10

Well maintained and friendly hotel, perfect for our overnight stay, very comfy
1-night trip

10/10

For the budget it was comparable with much more expensive hotels and very well appointed for the price
1-night trip

10/10

Conveniently close to M4 but without too much noise
3-night trip

10/10

Easy to find once we came off M4. This is our second visit here.
3-night trip

10/10

Good for short stay.
1-night trip

8/10

The hotel was clean & tidy, with helpful staff. There is a car park security barrier and cameras which is reassuring when you have a work vehicle parked there.
2-night trip

10/10

Clean hotel friendly helpfull staff
1-night trip

8/10

The staff were very helpful and friendly but were missing from front desk quite often and for extended periods so we had to wait to get issues resolved. It is in a convenient location, near several places to eat but it's not easy to walk into Pontypool as the main route is a dual carriageway. We had a room for three and my daughter said the pull out sofabed was very uncomfortable, it did appear to be collapsing. I'd stay again as a couple though.
3-night trip