Occidental Cozumel - All Inclusive

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Private beach, sun-loungers, beach towels, beach massages
Private beach, sun-loungers, beach towels, beach massages
Private beach, sun-loungers, beach towels, beach massages
3 outdoor pools, pool umbrellas, pool loungers

Overview of Occidental Cozumel - All Inclusive

Occidental Cozumel - All Inclusive

4.0 star property
Cozumel beachfront property with 7 restaurants, beach bar

7.8/10 Good

1,002 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
The price is £149
Price available on 12/9/2022
Map
Km 16.6 Carretera Sur, El Cedral, San Francisco, Palancar, Cozumel, QROO, 77600
Main amenities
  • Daily housekeeping
  • On a private beach
  • 7 restaurants and 5 bars/lounges
  • 3 outdoor pools
  • Nightclub
  • Free children's club
  • 2 outdoor tennis courts
  • Fitness centre
  • Sauna
  • Beach sunloungers
  • Beach towels
  • Children's pool
Feel at home
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • On the waterfront
  • Playa Mia Grand Beach and Water Park - 2 min drive
  • Palancar Beach - 3 min drive
  • Mr. Sancho's Beach Club - 2 min drive
  • Paradise Beach - 2 min drive
  • Chankanaab National Park - 8 min drive

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 26 min drive

About this property

Occidental Cozumel - All Inclusive

Occidental Cozumel - All Inclusive offers a private beach where you can enjoy beach massages, volleyball and beachside drinks, plus you'll have access to on-site kayaking. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can indulge in hot stone massages, aromatherapy and manicures and pedicures. Dining choices include 7 restaurants, and the 5 bars/lounges are great places to grab a cold drink. Other highlights at this upmarket property include a nightclub, a free kid's club and a poolside bar. Fellow travellers like the helpful staff and overall property condition.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet meals, snacks and beverages included
In-room minibar (all beverages included)
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkelling
Windsurfing

Land activities

Fitness facilities
Tennis

Entertainment

On-site entertainment and activities

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 247 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas (2-device limit)
  • Free WiFi in rooms (2-device limit)

Parking

  • Free uncovered on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–11:00 AM
  • 7 restaurants
  • 5 bars/lounges
  • Beach bar
  • Poolside bar
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Playground
  • Lifeguard on site

What to do

  • On a private beach
  • Tennis
  • Yoga classes
  • Beach volleyball
  • Scooter/moped hire
  • Kayaking
  • Boat tours
  • Pool table
  • Scuba-diving nearby

Working away

  • Meeting room
  • Conference space (1392 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 11 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • 3 outdoor pools
  • Spa services
  • Nightclub
  • Hot tub
  • 2 outdoor tennis courts
  • Sauna

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Low-height worktop and sink
  • Grab bar near toilet
  • Upper floors accessible by stairs only

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Alarm clock
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (2-device limit)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet meals, snacks and beverages included
In-room minibar (all beverages included)
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkelling
Windsurfing

Land activities

Fitness facilities
Tennis

Entertainment

On-site entertainment and activities

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MXN 28.87 per accommodation, per night

Optional extras

  • Late checkout can be arranged for an extra charge (amount varies)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have lifts.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property accepts credit cards and debit cards. Cash is not accepted.

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

Also known as

Cozumel Grand Occidental
Occidental Grand Cozumel
Occidental Grand Cozumel All Inclusive
Grand Cozumel
Grand Occidental Cozumel
Occidental Cozumel
Occidental Grand Cozumel Hotel Cozumel
Occidental Grand Hotel Cozumel
Occidental Grand Cozumel Resort All Inclusive
Occidental Grand Resort All Inclusive
Occidental Cozumel Resort
Occidental Resort
Occidental Grand Cozumel Hotel
Occidental Cozumel All Inclusive
Occidental Cozumel All Inclusive All-inclusive property
Occintal Cozumel Inclusive
Occidental Cozumel - All Inclusive Cozumel
Occidental Cozumel - All Inclusive All-inclusive property

Frequently asked questions

Overall score and ratings

7.8

Good

8.9/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.3/10

Property conditions & facilities

8.4/10

Eco-friendliness

2/10 Poor

Buffets will make you sick
I am completely shocked at how many people spent their days laying by the pool in immense stomach pain or back in their room in and out of the bathroom. It seemed as if no one bothered to report this. In all my Mexico trips, I have experienced this, so it is not foreign to me that it does take some time to get used to the food or just catching some kind of bacteria from Mexico, but to the extent that we had it this trip is shocking. There were members of my party who didn’t emerge from the room for 3 days. They were in agony throwing up, diarrhea, stabbing pains. We can completely correlate this to the Buffett restaurants, where if you are not royal level are your only options for breakfast and lunch. We arrived on a Tuesday and had lunch at the ocean view buffet, by dinner one member of our party was already down for the count. We had dinner at the Buffett due to not being able to get a dinner reservation and overnight the others in our party were down. Each day we ventured out to eat at a buffet, one of my friends came back to the room physically sick. I spent my birthday poolside alone with out my friends since they were vomiting back in the room. I am still waiting a follow up from the company as my emails, messages as well as my booking agents attempt to contact the resort have gone unanswered. Staff on site dismiss your concerns. Walter the assistant manager had promised to respond to my booking agent to honor their request but to date no response
Rebecca, 6-night family trip
Verified Hotels.com guest review

4/10 Fair

Not for the Scuba Divers.
Unfortunately this hotel wasn’t for us who loves Scuba Diving. Breakfast start 7:30 they are always late.. but boat leave 7:45am. For afternoon dive, we had to shower because there is the dress code. This hotel pop up the 4th best for Divers.. the hotel staff really don’t care anything.. we were disappointed this false information. It’s for the people who stay inside hotel all the time. There are no sand beach. Very tiny sand...
Yukari, 3-night trip
Verified Hotels.com guest review

8/10 Very good

I think they need to have more variety during lunch.
Agustin Lepe, 7-night trip
Verified Expedia guest review

10/10 Exceptional

We really enjoyed our stay. The buffet was not fancy, but the food was very good. We liked all three specialty restaurants, especially the Italian. The grounds are meticulously kept up and are very pretty, the pools are great, bar staff was very attentive. Our only negative was the refrigerator didn't work, we brought it to their attention three times but it was never resolved. It wasn't a huge deal since we weren't in our room that much.
David, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

GLADIS, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Absolutely gorgeous resort! Tge most friendly n helpful staff! I will be back!
Shawn, 5-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Very comfortable room, it also has great food selection for buffet and beautiful beach.
Antonio, 3-night trip
Verified Expedia guest review

8/10 Very good

The staff and food in the royal level was excellent
mary jane, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

This was our third stay there and going back in 6 month great
scott, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Property was beautiful and food was good. The only thing we didn’t like is how limited the la caerte restaurants were and eating the the Buffett nonstop was boring. The staff is very friendly! The resort’s vegetation was beautiful also!!
Michelle, 5-night romance trip
Verified Expedia guest review