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All properties in Hamburg, Hamburg, Germany
1 room, 2 adults

Novotel Suites Hamburg City

3.5-starHotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.
Great for families

Good to know

  • Free cots/infant beds
  • Free WiFi
  • Microwave
  • Sofa bed
Luebeckertordamm 2, Hamburg, HH, 20099, Germany

3.5-star hotel with restaurant, near Miniatur Wunderland
  • Free WiFi
  • Great for families

    Good to know

    • Free cots/infant beds
    • Free WiFi
    • Microwave
    • Sofa bed
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
WiFi
Good internet service
Room
Great room
Breakfast
Breakfast can be improved
Food
Food could be better

Novotel Suites Hamburg City

from £86
  • Superior Suite, Multiple Beds
  • Superior Suite, Multiple Beds
  • Standard Suite, 1 Double Bed with Sofa bed

What’s around Novotel Suites Hamburg City

Landmarks

  • In Saint Georg
  • Miniatur Wunderland - 36-minute walk
  • Hamburg Dungeon - 36-minute walk
  • Elbe Philharmonic Hall - 41-minute walk
  • Moenckebergstrasse - 16-minute walk
  • Hamburg City Hall - 26-minute walk
  • Hamburg Wholesale Market - 32-minute walk
  • St. Michaelis Church - 40-minute walk

Getting around

  • Hamburg (HAM) 14-min drive
  • Hamburg (ZMB-Hamburg Central Train Station) 14-min walk
  • Central S-Bahn 16-min walk
  • Hasselbrook Station 4-min drive
  • Lohmuhlenstrasse U-Bahn 1-min walk
  • Berliner Tor Station 7-min walk
  • Lubecker Street U-Bahn 8-min walk

At a glance

Key facts

Hotel size

  • This hotel has 185 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed *

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Self parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
  • Bicycle rentals nearby
  • Sailing nearby
Working away
  • 24-hour business centre
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built – 2002
  • Lift
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • German

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
Sleep well
  • Blackout drapes/curtains
  • Sofa bed
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Microwave
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Novotel Suites Hamburg City’s small print

Also known as

  • Novotel Suites Hamburg City Hotel
  • Novotel Suites Hotel
  • Novotel Suites Hamburg City
  • Suite Novotel Hamburg City Hotel Hamburg
  • Suitehotel Hamburg
  • Novotel Suites Hamburg City Hotel
  • Novotel Suites Hamburg City Hamburg
  • Novotel Suites Hamburg City Hotel Hamburg
  • Novotel Suites Hamburg City Hotel Hamburg

Policies

Parking height restrictions apply.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A city tax is imposed by the city of Hamburg. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

Optional extras

Self-parking costs EUR 15 per night

Rollaway beds are available for EUR 25.0 per night

Buffet breakfast is offered for an extra charge of EUR 15.00 for adults and EUR 3 for children (approximately)

Pets are allowed for an extra charge of EUR 10 per pet, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Novotel Suites Hamburg City

  • Are pets allowed at Novotel Suites Hamburg City?
    Yes, pets are welcome. There's a charge of EUR 10 per pet, per night.
  • Is parking offered at Novotel Suites Hamburg City?
    Yes. Self-parking costs EUR 15 per night.
  • What are the check-in and check-out times at Novotel Suites Hamburg City?
    You can check in from 3 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Novotel Suites Hamburg City?
    Yes, there's an on-site restaurant. Nearby restaurants include Schanzenbäckerei (1-min walk), Oh It's Fresh (1-min walk) and Baroma (1-min walk).

Recent reviews

Good 7.8 From 513 reviews

Very good 8.0
Positive and Negative Sides
Service was weak. They didnt have enough slippers. Teas and Coffees in the room were for one person only. They should leave these careless actions. You have to pay 15 euros extra for parking slot. What can i do with my car, lets burn it. On the other hane room was beautiful, clean, comfortable. The staff were helpful, always smiling. You can go everywhere by foot if you like walking.
Sencer, gb2 night trip with friends
Exceptional 10.0
Really enjoyed our stay everything great except i was led to believe i had booked a room with 2 single beds and a double it was very difficult for my 6'3 son to sleep in a roll out bed perhaps i should have looked closer or it could be made clearer on room details but apart from that it was excellent
Amanda, gb3 night family trip
Exceptional 10.0
Nice one!
We had a child with our party, staff were fantastic with her. They gave her a little present on check in, and even gave her an extra muffin to take away in breakfast. Lovely room and enjoyable. Thank you
Steven, gb1 night family trip
Very good 8.0
Best for family stay. Very good location.
Best service and stay experience here. I would be happy to refer this location. Our room was well kept when we arrived. Very near to central station.
Rajkumar, us1 night family trip
Very good 8.0
Large, comfortable room for family
Large, comfortable room for a family stay. A little away from sights but easily reached by u-bahn station across the road. Friendly staff.
Stacey, as1 night family trip
Exceptional 10.0
Value for Money
good value for money hotel. starting to be a little 'tired' looking (in terms of room furniture) but nothing too bad. Comfortable bed, adequate breakfast and good value for money
Mark, ca2 night trip
Fair 4.0
Noisy street hotel
We stayed in Novotel Suite Hannover for one night & it was amazing & on the way back we stay over night in Novotel suites in Hamburg expected same like in hannover city. The hotel was nice. Inside is big enough for 4 people (3 adulta and 1-7yo- kid). We parked on the Novotel parking area. Smells like toilet (pee).But inside the hotel is nice. We stayed on the second floor room #200something. The AC didn't work n my husband called the receptionist ask how to turn the AC on& she said they turn the whole building with heater so the AC didnt work. So since we have 4 people in the room it was hot so we decided open the windows and guess what it was sooooo noice with the traffic a whole night. We tried to sleep because we have to leave early than ignored the noisy traffic. Then between 5am to 5.30am the dump truck came it was horrible noise and i tooks 10 minutes i think... then another trash truck came in at 6.30ish. We slept at 11.30pm and woke up at 5am. Our plan leave the hotel at 10 it didn't happen since everybody awake we left the hotel at 7.30 and drive all the way to Denmark. It was not good experience. We totally disappointed. Then we paid the parking area the front desk lady said parking is €14 and we paid €18 from 8pm to 8am.. thats not a big problem i know parking is very expensive in Europe. I dont think we will stay again in that noisy hotel during the winter. The good thing in that hotel is close with bakery. Just cross the street there is a good baker
ie1 night family trip
Good 6.0
Great size. Great price
Hotel was a great size for our family. The room was very warm though and required a fan. Good service, very friendly and helpful. Biggest draw back is having our car get broken into and robbed in the underground parking. Nothing was damage but stuff was stolen(sunglasses,watch). After I told front desk they didn’t really seem to care but why should they I guess. I understand valuables shouldn’t be left inside the car however they don’t seem to have much security down there so be sure to take everything out! After reading, in that area St.Georg it is very common for theft. Hotel was good and great size for a family.
Dale, ca2 night family trip
Exceptional 10.0
Good location
Ideal location short walk to metro quick one station to Hamburg main station and city shops and sites, staff very polite and helpful,on site laundry had a pleasant stay.
Kent, au7 night family trip
Very good 8.0
Family of 4 in Hamburg.
The service was great, facilities were very clean, beds were comfortable (room was a little cramp for 4) the shower pressure and tub size was amazing. I recommend including breakfast. It was good and worth it. There was a little wear and tear in room. The fridge and AC in room needed much improvement. Gym is unimpressive but overall would definitely recommend this hotel for anyone planning to spend time in Hamburg. It’s a very exotic neighborhood with a variety of restaurants right on the street of hotel.
E. Alix, us1 night family trip

Novotel Suites Hamburg City

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