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1 room, 2 adults

Century Plaza Hotel

3.5-starFor the benefit of our customers, we have provided a rating based on our ratings system.
Great for familiesThis property has good facilities for families.
No . 4001 Chun Feng Rd Luohu District, Shenzhen, Guangdong, 518001, China

3.5-star hotel with 3 restaurants, near Dongmen Pedestrian Street
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 480 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Location
Great location
Value
Best value for money
Service
Fantastic service
Bar
Bar could improve

Century Plaza Hotel

from £35
  • Superior Room, 1 Double Bed
  • Executive Room
  • Business Deluxe Room, 1 Double Bed
  • Superior Room, 2 Single Beds
  • Deluxe Suite

What’s around Century Plaza Hotel

Landmarks

  • In Luohu
  • Dongmen Pedestrian Street (17-minute walk)
  • Luohu Port (18-minute walk)
  • Huaqiangbei (37-minute walk)
  • International Foreign Trade Center (14-minute walk)
  • Luohu Commercial City (21-minute walk)
  • Shun Hing Square (28-minute walk)
  • Shenzhen Museum (34-minute walk)

Getting around

  • Hong Kong (HKG-Hong Kong Intl.) 39-min drive
  • Shenzhen (SZX-Shenzhen Intl.) 26-min drive
  • Shenzhen Station 12-min walk
  • Hong Kong Lok Ma Chau Station 8-min drive
  • Hong Kong Sheung Shui Station 8-min drive
  • Guomao Station 15-min walk
  • Luohu Station 17-min walk
  • Hubei Station 20-min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 400 rooms
  • This hotel is arranged over 25 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Working away
  • Business centre
  • Meeting rooms
  • Conference space size (feet) - 1055
  • Conference space size (meters) - 98
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 1988
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • In-room accessibility
  • Wheelchair-accessible path of travel
Languages Spoken
  • Chinese
  • English
  • Japanese

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • In-room massage available
Freshen up
  • Partially open bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 28-inch LCD TV
  • Pay films
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

The Greenery Restaurant – This restaurant serves breakfast, lunch and dinner.

Laurel Chinese Restaurant – This restaurant serves breakfast, lunch and dinner.

Century Plaza Hotel’s small print

Also known as

  • Century Plaza Hotel Shenzhen
  • Century Plaza Shenzhen
  • Century Plaza Hotel Hotel
  • Century Plaza Hotel Shenzhen
  • Century Plaza Hotel Hotel Shenzhen
  • Century Plaza Hotel Hotel Shenzhen

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Buffet breakfast is offered for an extra charge of CNY 50 per person (approximately)

Airport shuttle service is offered for an extra charge of CNY 300 per vehicle (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Good 7.6 From 248 reviews

Fair 4.0
Rude manager refused our confirmed reservation
Frank, manager, refused to accept our confirmed, pre-paid reservation and we had a shouting match until he gave me a room. He demanded an RMB 800 deposit (twice the room cost) for no reason at all. He embarrassed us and himself by getting angry at Hotels.com and clearly doesn't understand how the system works. I suggest this hotel is removed from Hotels.com until staff are re-trained. He refused to accept my reservation until I was extremely forceful. We had a 7-hour train delay and he had no intention of helping us at all, he just wanted to argue. You're in the wrong job for that, Frank
Dan, usOther trip
Poor 2.0
The front Desk officer not very helpful and very rude. I’ve pre booked and paid my hotel booking through Hotel.com. However during my check in, the front desk staff unable to find my booking. I requested for assistance to check with hotel.com but they rejected and asked me to call hotel.com directly. I have to call myself using oversea call to verify with hotel.com to confirm my booking and inform the staff. The whole process took me another 1 hour plus In order to get my room. My time and additional charges wasted just because the staff doesn’t want to assist.
Ban, sgBusiness trip
Very good 8.0
I've stayed in this hotel a few times. I like it because it's right next to the border/train station. The Japanese rooms are nice. But there are some cons. The front desk staff are generally quite rude - no hello, thanks, bye, or smiles. They also don't read the requests (e.g. requesting a non-smoking room). It's a little pricey considering it's a business hotel. Breakfast is not included in the price. The surrounding area is fairly run down, and full of pimps, but there are some western comforts nearby (Starbucks, etc.) and there is an interesting food/massage street across the road. DO NOT use the massage service in the hotel as you will be harassed to give the staff a large amount of money. The WIFI is not bad.
cnOther trip
Fair 4.0
Nice hotel but scam services
The hotel was nice, clean and the staff were friendly. However, on the ground floor they have a spa that does massages. I got a foot massage for 58RMB but quickly the woman working there started adding extras that I didn't ask for and then demanded a 50RMB tip each for their services, when I refused they got very pushy and aggressive. The owner obviously knew their tricks because when I complained to him he simply looked bored. I complained to hotel staff but they said the spa had nothing to do with their hotel, which is true, but seeing as they're operating on the hotels premises I feel they should definitely do something to stop their guests getting scammed.
Randy, hkOther trip
Good 6.0
Comfortable hotel but be careful on check out!
The room was comfortable and the staff very friendly and helpful. However, when you check out be sure to ask them explicitly for the refund on your room deposit (quite expensive at 500 RMB) as they don't seem to give it to you automatically. In my case, I had some room charges and the net due me was around 200 RMB which they did not refund. They also didn't give me a final statement either. Anyway, be careful! Postscript: We did follow up with them later and they said they would refund the 200 RMB to my credit card but as of this writing I haven't seen it issued yet.
David, us3 night business trip

Century Plaza Hotel

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