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1 room, 2 adults

Paradisus by Melia Cancun - All Inclusive

4.5-star4.5 stars
Great for familiesThis property has good facilities for families.
Boulevard Kukulkan Km 16.5, Cancun, QROO, 77500, Mexico

Upmarket beach resort with beach bar, near Aquaworld
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 12,993 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Service
Fantastic service
Cleanliness
Clean
Location
Great location
Food
Food is all right

Paradisus by Melia Cancun - All Inclusive

from £245
  • Junior Suite, Lagoon View
  • Junior Suite, Ocean View
  • Royal Service Paradisus Junior Suite Lagoon view
  • Royal Service Paradisus Junior Suite Ocean View
  • Royal Service One Bedroom Suite Ocean view
  • Royal Service Luxury Junior Suite Lagoon
  • Royal Service Luxury Junior Suite Ocean View
  • Royal Service One Bedroom Suite Lagoon View
  • Family Concierge Suite Vista Lago
  • Family Concierge Suite Ocean View
  • Family Concierge Junior Suite Vista Lago
  • Family Concierge Junior Suite Vista Oceano
  • Junior Suite, Ocean View (Luxury)
  • Junior Suite (Premium Paradisus)
  • Premium Suite, 1 Bedroom (Master 1 Bedroom)
  • Premium Suite (2 Rooms)
  • Premium Suite, 1 Bedroom

What’s around Paradisus by Melia Cancun - All Inclusive

Landmarks

  • In Zona Hotelera
  • Aquaworld (12-minute walk)
  • Delfines Beach (33-minute walk)
  • Cancun Interactive Aquarium (39-minute walk)
  • El Rey Ruins (40-minute walk)
  • La Isla Shopping Mall (43-minute walk)
  • Maya Cancun Museum (17-minute walk)
  • Ballenas Beach (1-minute walk)

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) 18-min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Size

  • 657 rooms
  • Arranged over 7 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 12:30 PM
  • Express check-out
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Free children's club (ages 4-17)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle *

Parking

  • Free self parking (limited)

Payment types at the property

Other information

  • Smoke-free property
  • All-inclusive (taxes and gratuities included)
* See small print for additional details or extra charges

At the property

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • 10 restaurants
  • 7 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Fitness classes on site
  • Golfing on site
  • Kayaking on site
  • Pilates classes on site
  • Playground on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Golf lessons available nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Waterskiing nearby
  • Windsurfing nearby
Working away
  • Business centre
  • Meeting rooms
  • One meeting room
  • Conference centre
  • Computer station
Services
  • 24-hour front desk
  • Concierge desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 5
  • Year Built – 1990
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 50-inch LCD TV
  • Cable/satellite TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks and beverages included
  • 24-hour room service (limited menu)
  • In-room minibar (all beverages included)

Activities and facilities/equipment
Land activities
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Cooking
  • Dancing
  • Water fitness

Kids' club
  • Supervised activities for children between 4 and 17 years old

Entertainment
  • On-site live performances

Not included
  • Use of golf cart
  • Use of golf equipment
  • Motorised water sports
  • Tennis lessons
  • Surcharge for premium food items
  • Premium and/or non-domestic beverages
  • Surcharge for bottled wine
  • Surcharge for room service
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Off-site tours
  • Transport to off-site activities

Dining

Naos – Overlooking the pool and garden, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Market Grill – This poolside steakhouse specialises in Brazilian cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open daily.

Mole – Overlooking the ocean and pool, this fine-dining restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open daily.

Vento – Overlooking the garden, this restaurant specialises in Mediterranean cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open daily.

Bana – Overlooking the garden, this sushi bar specialises in Japanese cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open daily.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Tennis on site
  • Fitness classes on site
  • Golfing on site
  • Kayaking on site
  • Pilates classes on site
  • Playground on site
  • Volleyball on site
  • Yoga classes/instruction on site

Nearby

  • Ecotours nearby
  • Golf lessons available nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Waterskiing nearby
  • Windsurfing nearby

Paradisus by Melia Cancun - All Inclusive’s small print

Also known as

  • Paradisus Cancun All Inclusive Resort
  • Paradisus by Meliá Cancun All Inclusive
  • Paradisus by Melia Cancun - All Inclusive Cancun
  • Paradisus by Melia Cancun - All Inclusive All-inclusive property
  • Grand Melia Cancun
  • Melia Cancun
  • Paradisus
  • Paradisus Meliá All Inclusive Resort
  • Paradisus Meliá Cancun All Inclusive
  • Paradisus Meliá All Inclusive
  • Paradisus Meliá Cancun All Inclusive All-inclusive property
  • Paradisus All Inclusive Resort
  • Paradisus Meliá All Inclusive All-inclusive property
  • Paradisus Cancun All Inclusive Resort
  • Paradisus by Meliá Cancun All Inclusive Resort
  • Paradisus by Meliá Cancun All Inclusive
  • Parasus Meliá Cancun Inclusiv
  • Paradisus by Meliá Cancun All Inclusive
  • Paradisus by Melia Cancun - All Inclusive Cancun
  • Paradisus by Melia Cancun - All Inclusive All-inclusive property
  • Paradisus Cancun
  • Paradisus
  • Paradisus Meliá Cancun All Inclusive All-inclusive property
  • Paradisus Meliá All Inclusive All-inclusive property
  • Paradisus Meliá Cancun All Inclusive
  • Paradisus Meliá All Inclusive
  • Paradisus Cancun Resort All Inclusive

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for golf tee times and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Sanitation services: USD 1.07 per night
  • Resort fee: USD 2 per accommodation, per night

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very good 8.0 From 285 reviews

Very good 8.0
Lovely hotel food fairly good setting beautiful. Needs air conditioning in main part of hotel as absolutely roasting to eat or sit of an evening. Would go again lovely trip
gb1 night romance trip
Very good 8.0
Vacation
Nice hotel. Needs more signs to show you where things are. Service was great. My daughter found the beds to be a bit soft.
patti, us4 night family trip
Poor 2.0
Poor customer service, food poisoning and more
Disappointing experience, confrontational and dismissive service, food poisoning, long lines for food, private events blocking main attractions of resort, I could go on about construction and smell of paint, noise, etc... however more than anything else the service was the biggest turn off... This was truly the worst experience for us, among inclusive or otherwise.
us8 night family trip
Exceptional 10.0
Amazing All Inclusive Resort
This was our first time to stay at Paradisus. I was very impressed. I've stayed at many All Inclusive resorts but this has by far been our favorite. Upon check in I was informed that they didn't have my ocean view room available and that they would upgrade me to the Royal Service for free so that I receive an ocean view. The wonderful thing about the Royal Service is all the extras it gives you. We had a private bar/snack area for Royal Service guests only, a separate pool area and pool cabanas, separate towel service, and a private butler for our room. It was all amazing (except I never met our butler). It would have been nice to use him but I didn't feel bad about it since my original reservation wouldn't have had one. Besides the waiters in the Royal Service area were butler enough for me. The hotel is beautiful and the food was amazing. The only criticism I can give is I don't really like that you have to make reservations for dinner at the restaurants. It would be nice to just show up and wait for a table if I wanted to. Usually the butler would make these reservations for us but I never got to use him. Overall this was a wonderful trip and a hotel I will happily stay at again.
Kenneth, us4 night trip
Exceptional 10.0
The servers at Enzo were great !
Sandra, us4 night family trip

Paradisus by Melia Cancun - All Inclusive

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