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Paradisus Cancún – All Inclusive

Photo gallery for Paradisus Cancún – All Inclusive

Exterior
On the beach, white sand, beach umbrellas, beach towels
On the beach, white sand, beach umbrellas, beach towels
On the beach, white sand, beach umbrellas, beach towels
4 outdoor pools, pool cabanas (surcharge), pool umbrellas

Overview of Paradisus Cancún – All Inclusive

VIP Access
UNESCO Sustainable Travel Pledge

Paradisus Cancún – All Inclusive

4.5-star property
All-inclusive beachfront property with golf course, near Museo Maya Trailhead

8.2/10 Very good

1,933 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
The price is £390
Price available on 19/2/2023
Map
Boulevard Kukulkan Km 16.5, Cancun, QROO, 77500

Room options

About this area

What's nearby

  • In Zona Hotelera
  • Delfines Beach - 33 min walk
  • La Isla Shopping Mall - 43 min walk
  • Iberostar Cancun Golf Course - 3 min drive
  • Cancun Convention Center - 15 min drive
  • Tortuga Beach - 18 min drive
  • Langosta Beach - 19 min drive
  • Turtle Beach - 23 min drive
  • Riviera Cancun Golf Resort - 20 min drive
  • Puerto Cancun Marina Town Center - 25 min drive
  • Plaza Las Americas - 29 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 18 min drive
  • Area shuttle

Restaurants

  • Restaurante Benazuza - 13 min walk
  • Nebbiolo - 14 min walk
  • Puerto Madero - 17 min walk
  • Xkat-ik - 18 min walk
  • The Club Grill - 18 min walk

About this property

Paradisus Cancún – All Inclusive


Property Location
With a stay at Paradisus by Melia Cancun - All Inclusive in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Aquaworld and Maya Cancun Museum. This 4.5-star property is 2.1 mi (3.4 km) from Cancun Interactive Aquarium and 2.6 mi (4.2 km) from El Rey Ruins.

Rooms
Make yourself at home in one of the 657 air-conditioned rooms featuring LCD televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and separate sitting areas.

Amenities
Dip into one of the 4 outdoor swimming pools or enjoy other recreational amenities, which include a health club. Additional features at this property include concierge services, babysitting/childcare (surcharge), and an arcade/game room.

Dining
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Enjoy international cuisine at Naos, one of the property's 10 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 7 bars/lounges.


Business, Other Amenities
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this property consist of a conference center and a meeting room. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness

Entertainment

On-site live performances

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 657 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 12:30 PM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Children (4 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:30 AM
  • 7 bars/lounges
  • Restaurant
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Children's menu
  • Children's games
  • Toys

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Volleyball
  • Golfing
  • Concerts/live shows
  • Ecotours nearby
  • Golf lessons nearby
  • Parasailing nearby
  • Scuba-diving nearby

Working away

  • Business centre
  • Meeting room
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 5 buildings/towers
  • Built in 1990
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • 9 holes of golf
  • 4 outdoor pools
  • Arcade/games room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Lift
  • Roll-in shower (selected rooms)

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 50-inch LCD TV
  • Cable/satellite TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling

Special features

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness

Entertainment

On-site live performances

Spa

YHI Spa has 11 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Malva Food Bazar – Overlooking the pool and garden, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Enso – This theme restaurant specialises in Thai cuisine. Guests can enjoy drinks at the bar. Open selected days.
Mole – Overlooking the ocean and pool, this fine-dining restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open daily.
Vento – Overlooking the garden, this restaurant specialises in Mediterranean cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
Bana – Overlooking the garden, this sushi bar specialises in Japanese cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

We're sorry, properties in this area are unavailable for the dates you selected.

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property uses a grey water recycling system and eco-friendly cleaning products.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

This property accepts credit cards. Cash is not accepted.

Also known as

All Inclusive Paradisus
All Inclusive Paradisus Cancun
Cancun All Inclusive Paradisus
Cancun Paradisus Resort
Paradisus All Inclusive Resort
Paradisus Cancun
Paradisus Meliá Cancun All Inclusive Resort
Paradisus Cancun Resort
Paradisus Cancun Resort All Inclusive
Paradisus Resort Cancun
Cancun Gran Melia
Gran Melia Cancun Hotel Cancun
Grand Melia Cancun
Melia Cancun
Paradisus
Paradisus Meliá All Inclusive Resort
Paradisus Meliá Cancun All Inclusive
Paradisus Meliá All Inclusive
Paradisus Meliá Cancun All Inclusive All-inclusive property
Paradisus Meliá All Inclusive All-inclusive property
Paradisus Cancun All Inclusive Resort
Paradisus by Meliá Cancun All Inclusive Resort
Paradisus by Meliá Cancun All Inclusive
Parasus Meliá Cancun Inclusiv

Frequently asked questions

Does Paradisus Cancún – All Inclusive offer free cancellation for a full refund?
Yes, Paradisus Cancún – All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Paradisus Cancún – All Inclusive?
As of 28 Jan 2023, prices found for a 1-night stay for 2 adults at Paradisus Cancún – All Inclusive on 19 Feb 2023 start from £390, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Paradisus Cancún – All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Paradisus Cancún – All Inclusive?
Yes, there are 4 outdoor pools and a children's pool.
Are pets allowed at Paradisus Cancún – All Inclusive?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Paradisus Cancún – All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Paradisus Cancún – All Inclusive?
You can check in from 3:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is 12:30 PM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Paradisus Cancún – All Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (18-min drive) and Royal Yak Casino and Sports Book (19-min drive) are both nearby.
What is there to do at Paradisus Cancún – All Inclusive and nearby?
Tee off at the on-site golf course, and improve your game on the tennis courts. Additional recreation on-site includes aerobics , pilates and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Paradisus Cancún – All Inclusive also has 7 bars, a sauna and a health club, as well as an arcade and a garden.
Are there restaurants at or near Paradisus Cancún – All Inclusive?
Yes, Malva Food Bazar offers al fresco dining, international cuisine and garden views. Nearby restaurants include Restaurante Benazuza (13-min walk), Nebbiolo (14-min walk) and Oceano (2.1 mi).
What's the area around Paradisus Cancún – All Inclusive like?
Paradisus Cancún – All Inclusive is a short 1-minute walk from Hotel Zone Beaches and 5 minutes' walk from Aquaworld. Travellers say that this property is in a good location.

Reviews

8.2

Very good

8.9/10

Cleanliness

8.8/10

Staff & service

8.3/10

Amenities

8.4/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

8/10 Very good

Nicholas, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Timothy, 1-night trip
Verified Hotels.com guest review

6/10 Good

1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Seth, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jason, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Shame
Construction all day Old property Do not give us what you promised as a gold member
asaf, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hazem, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Ok
The overall experience was just ok. Looks like the hotel is in the middle of some renovations, the renovated parts like the restaurants look good but the old parts just look too dated. Little details like the floors and elevators are just too old and the pool area is ok. The check-in process was really slow and some people from the hotel were bringing other guests to skip the line, which was extremely rude.
Rafael, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

It is good, people are friendly and willing to help. Their English is poor, but they could help
fei, 4-night family trip
Verified Hotels.com guest review