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All properties in Cancun, Quintana Roo, Mexico
1 room, 2 adults

Occidental Costa Cancún All Inclusive

3.5-star3.5 stars
Great for families

Good to know

  • Free cots/infant beds
  • Babysitting or childcare (surcharge)
  • Children's club
  • Supervised childcare/activities (free)
Blvd. Kukulcan Km 4.5, Zona Hotelera, Cancun, QROO, 77500, Mexico

All-inclusive beachfront property with spa, near Puerto Cancun Marina Town Center
  • Free buffet breakfast, free WiFi in the lobby and free parking
  • Great for families

    Good to know

    • Free cots/infant beds
    • Babysitting or childcare (surcharge)
    • Children's club
    • Supervised childcare/activities (free)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Staff and service excellent, rooms clean,beach closeness ,food taste nice.i didt like…Jul 19, 2019
  • Reception staff were efficient and helpful. Rooms were spacious and comfortable. Italian…Mar 8, 2019

Occidental Costa Cancún All Inclusive

  • Double Ocean Front - Single occupancy
  • Double Room, Oceanfront
  • Double with Terrace - Single occupancy
  • Double Room, Terrace
  • Double Room (Single occupancy)
  • Double Room
  • Junior Suite Ocean Front View with hot tub - 2 adults
  • Junior Suite Ocean Front View with hot tub - Single Occupancy

What’s around Occidental Costa Cancún All Inclusive

Landmarks

  • In Zona Hotelera
  • Puerto Cancun Marina Town Center - 33-min walk
  • Plaza Las Americas - 3.8 mi / 6.1 km
  • La Sagrada Familia Parish - 4.1 mi / 6.6 km
  • Las Plazas Outlet Cancun - 4.5 mi / 7.3 km
  • La Isla Shopping Mall - 7 mi / 11.3 km
  • Luxury Avenue Shopping Mall - 7.4 mi / 11.9 km
  • Dolphin Discovery - 8.5 mi / 13.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) 30-min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Size

  • 133 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11 AM
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

  • Children's club (ages 4-12)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Transport

Transfers

  • Airport shuttle *

Parking

  • Free self parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the property

Taking the kids?
  • Children's club
  • Supervised childcare/activities (free)
Food and drink
  • Free buffet breakfast daily
  • 4 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Room service
Things to do
  • Fitness classes on site
  • Kayaking on site
  • Personal motorised watercraft on site
  • Parasailing on site
  • Yoga classes/instruction on site
  • Golfing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Waterskiing nearby
Working away
  • Business centre
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 3
  • Year Built – 1994
  • Lift
  • ATM/banking
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch plasma TV
Stay connected
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All meals, snacks and beverages included
  • Room service during certain hours (limited menu)

Activities and facilities/equipment
All non-motorised water sports are included.

Land activities
  • Fitness facilities

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • On-site live performances

Not included
  • Premium food items
  • Premium and/or non-domestic beverages
  • Surcharge for room service
  • Laundry/dry cleaning services
  • Off-site tours

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, zenserenz. Services include hot stone massages, facials and body treatments. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam.

The spa is open daily.

Dining

La Claraboya – This restaurant specialises in seafood. Reservations are required.

México Lindo – This restaurant specialises in Mexican cuisine. Reservations are required. Open daily.

La Trattoria – This restaurant specialises in Italian cuisine. Reservations are required. Open daily.

Albatros – This buffet restaurant specialises in international cuisine. Open daily.

Occidental Costa Cancún All Inclusive’s small print

Also known as

  • Occidental Costa Cancún All Inclusive All-inclusive property
  • Occidental Costa Cancún All Inclusive All-inclusive property
  • Barcelo Costa Cancun Hotel Cancun
  • Barcelo Costa Cancun Mexico
  • Costa Real Cancun
  • Gran Costa Real
  • Occidental Costa Cancún All Inclusive Cancun
  • Occidental Costa Cancún Cancun
  • Occidental Costa Cancún
  • Occintal Costa Cancún Inclusi
  • Occidental Costa Cancún All Inclusive Cancun
  • Barcelo Costa All Inclusive
  • Occidental Costa Cancún All Inclusive All-inclusive property
  • Barcelo Costa Cancun
  • Barcelo Costa
  • Occidental Costa Cancún All Inclusive Cancun
  • Occidental Costa Cancún Cancun
  • Occidental Costa Cancún
  • Occintal Costa Cancún Inclusi
  • Occidental Costa Cancún All Inclusive Cancun

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Occidental Costa Cancún All Inclusive

  • Does Occidental Costa Cancún All Inclusive offer free cancellation for a full refund?
    Yes, Occidental Costa Cancún All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Occidental Costa Cancún All Inclusive currently open?
    This property is closed from 18 March 2020 to 31 October 2020 (dates subject to change).
  • Is parking offered at Occidental Costa Cancún All Inclusive?
    Yes, there's free self parking.
  • Is there a pool at Occidental Costa Cancún All Inclusive?
    Yes, there's an outdoor pool.
  • Are pets allowed at Occidental Costa Cancún All Inclusive?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Occidental Costa Cancún All Inclusive?
    You can check in from 3:00 PM to midnight. Check-out time is 11 AM.
  • Are there restaurants at or near Occidental Costa Cancún All Inclusive?
    Yes, there are 4 on-site restaurants.
  • Is an airport shuttle service offered by Occidental Costa Cancún All Inclusive?
    Yes, an airport shuttle is available.
  • What is there to do near Occidental Costa Cancún All Inclusive?
    Recommended spots to visit include Puerto Cancun Marina Town Center (1.7 mi) and Plaza Las Americas (3.8 mi), along with La Sagrada Familia Parish (4.1 mi) and Las Plazas Outlet Cancun (4.5 mi).

Recent reviews

Very good 8.0 From 1,022 reviews

Good 6.0
Service was good, but wifi was not free and quite expensive for each day. The beds were only ok, and there was not a large variety of drink options at the all inclusive bar (bottom shelf liquor only).
Kirby, us3 night trip with friends
Exceptional 10.0
A Perfect Getaway! I highly suggest!
We were pleasantly surprised at how amazing this resort was! For the amount we paid we were expecting just average at best but we were blown away at not only the resort but the staff as well. We had 5 girls in 2 rooms and it was a perfect set up. I can truly say the staff is what made the difference. The pool was great, the beach was even better. Both bars had amazing service and the daily activities were hilariously entertaining. We had no issues making reservations for dinners and loved all the different choices of cuisines. Loved the 24 hour snack and live music every night. Don't sleep on this place!
Sarah, us5 night trip with friends
Exceptional 10.0
HOTELS.COM FALSE ADVERTISING
The hotel was just as expected, and after a few bumps, the entire trip was amazing. Service was great, food was good, entertainment every night. My issue was that Hotels.com advertised a $500 resort credit with the booking. This is a complete LIE!!! I even called hotels.com to confirm the credit because i thought it was too good to be true. I got a hold of a surly customer service agent that could only say, "if that's what it says then that's what it is" (No help!) Upon arrival, they informed me that if you purchased certain amenities, you would receive a discount. THIS IS IN NO WAY A RESORT CREDIT. After complaining to hotels.com again about their misleading labeling, all they did was try to explain how the program worked... Offering no clarification on why it was listed as a resort credit, nor any apology, much less any compensation for this completely avoidable false advertising.
Jeff, us4 night family trip

Occidental Costa Cancún All Inclusive

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