Fairmont El San Juan Villa Experience

Property class: 5 and above
Luxury hotel with full-service spa, connected to a shopping centre, near Isla Verde Beach

Choose dates to view prices

At Fairmont El San Juan Villa Experience, you can hit the beach to retreat to a cabana or sip a drink at the beach bar, plus you'll be within a five-minute walk of Isla Verde Beach. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and facials. Caña by Juliana Gonzalez, one of 4 restaurants, serves farm to table cuisine and is open for breakfast and dinner. Other highlights at this luxurious hotel include 4 bars/lounges, a casino and a poolside bar. Fellow travellers love the helpful staff.

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Pet-friendly
  • Parking available
  • Free Wi-Fi

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Casino
  • 4 restaurants and 4 bars/lounges
  • Full-service spa
  • 4 outdoor pools
  • Breakfast available
  • Fitness centre
  • Free beach club on site
  • Beach cabanas
  • Beach towels
  • Valet parking

For families (6)

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate dining area
  • Separate sitting area
  • Garden
The current price is £523
includes taxes & fees
25 Oct - 26 Oct

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Villa, 1 King Bed, Balcony, Ocean View

A modern hotel room with a large bed, a desk, and a balcony with a view of the ocean.

Villa, 1 King Bed, Balcony, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 1 King Bed, Balcony, Poolside

A modern hotel room with a large bed, a sofa, a desk, and a view of the outdoor pool area.

Villa, 1 King Bed, Balcony, Poolside

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 2 Queen Beds, Balcony, Poolside

A hotel room with two beds, a wooden headboard, a dining area with a table and chairs, and a view of the outdoors.

Villa, 2 Queen Beds, Balcony, Poolside

8.0 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Bungalow, 1 King Bed, Terrace (Banyan)

A modern hotel room with a large bed, a flat-screen TV, a view of the outdoor pool area, and a decorative butterfly wall art piece.

Bungalow, 1 King Bed, Terrace (Banyan)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 1 King Bed, Terrace, Beachside (Garden View)

A hotel room with a large bed, a desk, a chair, a bench, and a balcony with a view of greenery.

Villa, 1 King Bed, Terrace, Beachside (Garden View)

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 2 Queen Beds, Terrace, Beachside (Garden View)

A modern hotel room with two beds, a large window, and a ceiling fan.

Villa, 2 Queen Beds, Terrace, Beachside (Garden View)

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

A resort with a large swimming pool, lounge areas, and a view of the ocean at dusk.
Fairmont El San Juan Hotel
Isla Verde
  • Pool
  • Spa
  • Pet-friendly
  • Parking available
8.6 out of 10, Excellent, 2,228 reviews
The price is £361
includes taxes & fees
28 Oct - 29 Oct
Fairmont El San Juan Hotel
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About the area

Map
6063 Isla Verde Avenue, Carolina, 979

What's nearby

  • Isla Verde Beach - 4 min walk - 0.4 km
  • Pine Grove Beach - 5 min walk - 0.5 km
  • Balneario de Carolina - 16 min walk - 1.4 km
  • Laguna Los Corozos - 2 min drive - 2.4 km
  • Port of San Juan - 10 min drive - 11.5 km

Getting around

  • San Juan (SJU-Luis Munoz Marin Intl.) - 18 min drive

Restaurants

  • ‪Mi Casita Restaurant - ‬4 min walk
  • ‪Lupi's Mexican Grill & Sports Cantina - ‬1 min walk
  • ‪La Bodeguita - ‬3 min walk
  • ‪Metropol Restaurant - ‬5 min walk
  • ‪Denny's - ‬5 min walk

About this property

Fairmont El San Juan Villa Experience

  • At Fairmont El San Juan Villa Experience, you can hit the beach to retreat to a cabana or sip a drink at the beach bar, plus you'll be within a five-minute walk of Isla Verde Beach. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and facials. Caña by Juliana Gonzalez, one of 4 restaurants, serves farm to table cuisine and is open for breakfast and dinner. Other highlights at this luxurious hotel include 4 bars/lounges, a casino and a poolside bar. Fellow travellers love the helpful staff.

At a glance

Hotel size

    • 83 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is 11:00 AM
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Pets

    • Pets allowed (dogs only, 1 total, up to 9 kg per pet)*
    • Service animals welcome
    • Pets must be supervised
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Secured uncovered on-site self-parking (USD 25 per day)
    • Secured uncovered on-site valet parking (USD 35 per day)
    • Wheelchair-accessible parking on site
    • Height restrictions apply for on-site parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 4 restaurants
  • 4 bars/lounges
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's menu

What to do

  • On the beach
  • Free beach club
  • Tennis
  • Fitness classes
  • Yoga classes
  • Basketball
  • Jet-skiing nearby
  • Scuba-diving nearby

Working away

  • Business centre
  • 10 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach cabanas (surcharge)
  • Beach towels
  • Pool loungers
  • Water sports equipment
  • Romance packages

Facilities

  • 3 buildings/towers
  • Built in 1958
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • 4 outdoor pools
  • Art gallery on-site
  • Designer shops on-site
  • Shopping centre on-site
  • Casino
  • Full-service spa
  • 14 casino gaming tables
  • 298 casino slot machines
  • Outdoor furniture
  • Walkway to water

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • Balcony or patio
  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • High chair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps and body scrubs. The spa is open daily.

Dining

Caña by Juliana Gonzalez – This restaurant specialises in farm to table cuisine and serves breakfast and dinner. Open select days.
El San Juan Beach Club – This beachfront bar only serves lunch. Reservations are required. Open selected days.
Il Sole Pizzeria – This restaurant specialises in Italian cuisine. Open selected days.
Wine Bar – On-site wine bar. Open selected days.
Banyan Tree Grill – This family restaurant serves brunch, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Awards and affiliations

Eco-certified property
This property is certified by this third-party sustainability certification scheme: Green Key Global. For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: USD 111 per accommodation, per night
  • Resort fee inclusions:
    • Beach access
    • Beach loungers
    • Beach towels
    • Concierge service
    • Fitness centre access
    • Fitness/yoga classes
    • Health club access
    • Housekeeping
    • In-room bottled water
    • In-room safe
    • Phone calls (may be limited)
    • Pool access
    • Spa access (may be limited)
    • Sporting facilities or equipment

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 35 for adults and USD 18 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 150 per pet, per stay

Parking

  • Uncovered self-parking costs USD 25 per day
  • Uncovered valet parking costs USD 35 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Fairmont El Juan Experience
Fairmont El San Juan Villas
Fairmont El San Juan hotel Gold
Fairmont El San Juan hotel Gold Experience
Fairmont El San Juan Villa Experience Hotel
Fairmont El San Juan Villa Experience Carolina
Fairmont El San Juan Villa Experience Hotel Carolina

Frequently asked questions

Does Fairmont El San Juan Villa Experience offer free cancellation for a full refund?

Yes, Fairmont El San Juan Villa Experience does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Fairmont El San Juan Villa Experience?

Yes, there are 4 outdoor pools. Guests have pool access from 7:00 AM to 9:00 PM.

Are pets allowed at Fairmont El San Juan Villa Experience?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 9 kg per pet. There's a charge of USD 150 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Fairmont El San Juan Villa Experience?

Yes. Self-parking costs USD 25 per day. Valet parking costs USD 35 per day.

What are the check-in and check-out times at Fairmont El San Juan Villa Experience?

Check-in start time: 4:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.

Is there an on-site casino at Fairmont El San Juan Villa Experience?

Yes, the 15000 square-foot casino features 298 slot machines and 14 gaming tables.

What is there to do at Fairmont El San Juan Villa Experience and nearby?

Practise your swing on the tennis courts. Additional recreation on-site includes fitness classes, basketball and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Fairmont El San Juan Villa Experience also has 4 bars, a casino and a fitness centre, as well as beach cabanas, spa services and a garden.

Are there restaurants at or near Fairmont El San Juan Villa Experience?

Yes, there are 4 on-site restaurants, featuring beachfront dining and farm to table cuisine.

Does Fairmont El San Juan Villa Experience have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Fairmont El San Juan Villa Experience like?

Fairmont El San Juan Villa Experience is in Isla Verde, a short 5-minute walk from Isla Verde Beach and 19 minutes' walk from Balneario de Carolina.

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Reviews

Fairmont El San Juan Villa Experience Reviews

7.8

Good

8.2

Cleanliness

8.4

Amenities

8.2

Staff & service

8.0

Property conditions & facilities

Popular mentions

Room
Service staff
Beach
Amenities
Fees
Sunny weather
Breakfast
Restaurant
Bed
Food

Reviews

Verified review

8/10 Very good

Included breakfast was excellent Access to beach is easy Beach is clean and beautiful Food generally good but pricey Lobby bar is a special experience under the iconic chandelier
Verified review

10/10 Exceptional

Wonderful stay. Beautiful resort and excellent staff.
Verified review

10/10 Exceptional

Beautiful property and loved the easy access to the beach and the villas was great!
Verified review

10/10 Exceptional

Property and room was gorgeous, staff was extremely helpful and accommodating, and food was fantastic. Stayed for one night after getting off a cruise, but already have plans to return for a standalone trip. Couldn’t recommend more!
Verified review

10/10 Exceptional

The Villa was beautiful, quiet and elegant.
Verified review

10/10 Exceptional

The staff are amazing!!
Verified review

8/10 Very good

Property was good and the evening entertainment was also pleasurable.
Verified review

10/10 Exceptional

Was an amazing stay staff was amazing and tentative! Casino was great and had fun play the card tables, slot machines and others!
Verified review

10/10 Exceptional

I liked that the property had a bit of everything. I enjoyed the breakfast included option. The beach and pool were great and the staff was so friendly and willing to accommodate and make us comfortable.
Verified review

10/10 Exceptional

Beautiful property, staff is very attentive to guest needs, great for families with kids as well. From Thursday to Saturday lobby becomes a salsa club!!! Lots of fun!!
Verified review

6/10 Good

Beach front getaway

Check in was rather slow where we thought about leaving however we stayed because we really do prefer this hotel to others. The pool is amazing, swim up bar is great, room was beautiful and very romantic. Access to the beach is incredible.
Verified review

10/10 Exceptional

Has everything a dream resort could want. Great pool area, fantastic beach & excellent wait staff in the pool area. Meat Market steak house served one of the best steaks I have ever eaten. Might be out of some people’s budget, but if you can afford it, it’s worth it. Added bonus, 5 minutes from the airport.
Verified review

10/10 Exceptional

We were lucky to have been upgrades to a very nice (huge) villa, at no extra charge. Rooms were clean for the most part. Location on the beach was AMAZING!!! And they had huge lawn chairs and umbrellas available right on the water. Perfect beach front to enjoy the ocean! Food and drinks are very spendy. But there are good, fair priced meal options within walking distance. Beautiful resort overall!
Verified review

8/10 Very good

Would be an overall excellent rating if it wasn’t for a very mishandled situation at check in. I wish there were separate ratings for the areas of staff; front desk/reception was very poor, all other staff were excellent.
Verified review

10/10 Exceptional

Our check-in and check-out experience was very efficient. The location of our room in a building behind the gym provided the tinyest glimpse of a pool -- so it was underwhelming for a "pool villa.". However, it ended up to be convenient, and the room itself was nice. The poolside staff were extraordinary in both their lounge chair set-up for us and an iced coffee that wasn't really on the menu. Breakfast staff was wonderful as well. It was a great experience, and we will be back.
Verified review

8/10 Very good

Concierge not helpful and front desk same. The rest of the staff very nice.
Verified review

10/10 Exceptional

Staff was great! They accidently overbooked our villa but managed to get us an upgrade and wsived the resort fees for the inconvenience. House keeping came at least 3 times a day to refresh towels, leave waters and make the beds. The resort gives you two reusable water bottles and since we stayed in the villa we got a tote bag, waterproof phone pouch and sunglasses. Tons of amenitites, anf very family friendly. We wished we had stayed longer. We will be back!
Verified review

10/10 Exceptional

This property is absolutely beautiful, be sure to take the time to enjoy the history of it and enjoy all of the amenities. The service here was amazing. We were so thankful to receive a room upgrade to an ocean view. The room was incredible. We enjoyed taking advantage of a class at the fitness center. All of the outdoor areas were stunning,many dining options and many close by as well. We never had trouble finding a chair at the pool, an attendant brings you a chair towel and a beach towel. The poolside service with a pitcher of Sangria is a must! There’s a lot happening here for entertainment. We had a great time and cannot wait to come back!
Verified review

6/10 Good

We booked a king room and were given a queen which was pretty difficult as my husband is over 6ft and was very small end. The room had a lot of issues safe broken patio door didn’t lock so lots of small bugs in room. First night an alarm went off in the fridge at 5am so we had to unplug tried calling reception to assist no answer went to the signature experience and they did sort it out besides the king bed issue - staff overall very friendly. Nice hotel and good location
Verified review

10/10 Exceptional

Wonderful hotel would definitely come back!

Hotel is wonderful. Had Thanksgiving dinner in the Meat Market. Beautiful restaurant with great ambiance. We ordered turkey because it was our Thanksgiving dinner. Drinks and bread came our fairly quickly. However, then they must have forgotten us. After almost an hour I had to ask where our dinner was? They did Apologized and gave us two complimentary glasses of wine. A satisfactory gester and we looked forward to our Thanksgiving dinner. The vegetables and gravy were wonderful as was the bread. The turkey, our main reason for dining there, was dry and salty. Worse turkey we've ever had! Became they were so apologetic it was now late and I didn't have the heart to send it back. It is primarily a steak house and we saw a few beautiful steaks. Just don"t order turkey.
Verified review

10/10 Exceptional

I loved staying at the fairmont, they had complimentary items with our villa and a very comfy bed! Would absolutely stay again
Verified review

10/10 Exceptional

Such a wonderful resort! We will absolutely be back!
Verified review

10/10 Exceptional

One of the best hotels in PR
Verified review

10/10 Exceptional

Beautiful with many amenities
Verified review

10/10 Exceptional

Great staff!