Mama Shelter Bordeaux

Property class: 4
Bordeaux hotel with 2 restaurants and bar/lounge, aimed at LGBTQ+ guests

Choose dates to view prices

Placing you within a 10-minute walk of Grand Theatre of Bordeaux, Mama Shelter Bordeaux features a rooftop terrace and a free children's club. You can relax with a drink at the bar/lounge, and the 2 restaurants are nice spots to grab a bite to eat. Other features include a children's club and a terrace. Fellow travellers love the helpful staff. Public transportation is only a short walk: Gambetta Tram Station is 2 minutes and Hôtel de Ville Tram Stop is 4 minutes.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Connecting rooms available
  • Air-conditioning

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • Free children's club
  • Self parking
  • Children's club
  • Business centre
  • 3 meeting rooms
  • Terrace
  • 24-hour front desk
  • Front desk safe

For families (6)

  • Children's club (free)
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is £85
includes taxes & fees
1 Nov - 2 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for LARGE MAMA DOUBLE

Room

LARGE MAMA DOUBLE

9.6 out of 10
Exceptional
(4 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for MEDIUM MAMA DOUBLE

A hotel room with a bed, a desk with a chair, a TV, a small stool, and a bathroom with a shower, sink, and mirror.

MEDIUM MAMA DOUBLE

8.6 out of 10
Excellent
(9 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for SMALL MAMA DOUBLE

A hotel room with a bed, a desk, a chair, a window with curtains, and a view of the cityscape.

SMALL MAMA DOUBLE

8.8 out of 10
Excellent
(25 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for XL MAMA DOUBLE

A hotel room with a bed, a sofa with patterned cushions, a mirror, and a window with curtains.

XL MAMA DOUBLE

8.6 out of 10
Excellent
(4 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for MEDIUM MAMA TWIN

A hotel room with a mirrored wall, a sink, a bed with a pillow, and a checkered rug.

MEDIUM MAMA TWIN

9.0 out of 10
Wonderful
(2 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for XL MAMA TRIPLE

A hotel room with two beds, a large window with curtains, a mirror, and a small table with a lamp and a stuffed toy.

XL MAMA TRIPLE

  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for XXL MAMA FAMILY

A hotel room with a checkered floor, a bed, a desk, and a chair.

XXL MAMA FAMILY

  • Sleeps 5
  • 1 Queen Bed and 1 Single Bed

View all photos for LARGE MAMA DOUBLE ACCESSIBLE

A hotel room with a checkered floor, a desk, a chair, a bed, a TV, and a window with a view of trees.

LARGE MAMA DOUBLE ACCESSIBLE

  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
19 Rue Poquelin Molière, Bordeaux, 33000

What's nearby

  • Rue Sainte-Catherine - 2 min walk - 0.2 km
  • Bordeaux Cathedral - 3 min walk - 0.3 km
  • Grand Theatre of Bordeaux - 6 min walk - 0.6 km
  • Aquitaine Museum - 6 min walk - 0.6 km
  • Place de la Bourse - 8 min walk - 0.7 km

Getting around

  • Bordeaux (BOD-Merignac) - 29 min drive
  • Bordeaux (ZFQ-Saint-Jean SNCF Train Station) - 7 min drive
  • Cauderan-Merignac Station - 8 min drive
  • Bordeaux-Benauge Station - 9 min drive
  • Gambetta Tram Station - 2 min walk
  • Hôtel de Ville Tram Stop - 4 min walk
  • Hotel de Ville Tram Station - 5 min walk

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Land & Monkeys - ‬4 min walk
  • ‪Café Français - ‬4 min walk
  • ‪Amorino - ‬2 min walk
  • ‪Space Factory - ‬1 min walk

About this property

Mama Shelter Bordeaux

  • Placing you within a 10-minute walk of Grand Theatre of Bordeaux, Mama Shelter Bordeaux features a rooftop terrace and a free children's club. You can relax with a drink at the bar/lounge, and the 2 restaurants are nice spots to grab a bite to eat. Other features include a children's club and a terrace. Fellow travellers love the helpful staff. Public transportation is only a short walk: Gambetta Tram Station is 2 minutes and Hôtel de Ville Tram Stop is 4 minutes.

At a glance

Hotel size

    • 97 rooms

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 4 AM
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Free children's club

Pets

    • Pets stay for free (dogs and cats only)
    • Service animals welcome
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • On-site parking only available on request
    • Secured covered on-site self-parking (EUR 24 per day; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • On-site parking is limited
    • Height restrictions apply for on-site parking

Other information

    • Smoke-free property
    • Caters to LGBTQ guests

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11 AM
  • 2 restaurants
  • Bar/lounge
  • Water dispenser

Travelling with children

  • Free children's club
  • Baby bath

What to do

  • Shopping

Working away

  • Business centre
  • 3 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Local culture and ecosystem education
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Waste recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair-accessible bathroom dressing table
  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Visual fire alarm
  • Wheelchair-width doorways
  • Step-free path to entrance

Room amenities

Be entertained

  • 27-inch flat-screen TV
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • In-room computer
  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Mini fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • Water-efficient showers only

Special features

Awards and affiliations

Eco-certified property
This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Refundable deposits

  • Deposit: EUR 50 per accommodation, per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 3.74 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 21 for adults and EUR 10 for children

Pets

  • Service animals exempt from fees

Parking

  • Covered self-parking costs EUR 24 per day with in/out privileges
  • Guests must contact this property in advance to reserve on-site parking
  • Parking height restrictions apply

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy.
This property caters to LGBTQ+ guests.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Also known as

Bordeaux Mama Shelter
Mama Bordeaux
Mama Shelter Bordeaux
Mama Shelter Bordeaux Hotel
Mama Shelter Hotel Bordeaux

Frequently asked questions

Does Mama Shelter Bordeaux offer free cancellation for a full refund?

Yes, Mama Shelter Bordeaux does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mama Shelter Bordeaux?

Yes, cats and dogs stay free. Food and water bowls are available.

Is parking offered on site at Mama Shelter Bordeaux?

Yes. Self-parking costs EUR 24 per day. Parking spaces may be limited.

What are the check-in and check-out times at Mama Shelter Bordeaux?

Check-in start time: 3 PM; check-in end time: 4 AM. Check-out time is noon. Contactless social distancing and check-out are available.

Is there an on-site casino at Mama Shelter Bordeaux?

No, this hotel doesn't have a casino, but Barriere Casino Theatre (13-min drive) is nearby.

What is there to do at Mama Shelter Bordeaux and nearby?

Recommended spots to visit include Grand Theatre of Bordeaux (6-min walk) and Musée des Beaux-Arts (6-min walk), along with Aquitaine Museum (7-min walk) and Place de la Bourse (8-min walk).

Are there restaurants at or near Mama Shelter Bordeaux?

Yes, there are 2 on-site restaurants.

What's the area around Mama Shelter Bordeaux like?

Mama Shelter Bordeaux is a short 2-minute walk from Gambetta Tram Station and 3 minutes' walk from Bordeaux Cathedral.

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Reviews

Mama Shelter Bordeaux Reviews

8.8

Excellent

9.2

Cleanliness

9.2

Location

9.2

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • The rooftop restaurant offered excellent food and a magnificent view, with friendly and helpful staff. (12 reviews)
  • Private underground parking was a convenient and welcome feature in the city. (3 reviews)
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Popular mentions

Rooftop bar
Restaurant
Ambience
Room
Location
Bar
Breakfast
Shower
Service staff
Cities

Reviews

Verified review

8/10 Very good

Great location, comfortable beds and staff friendly
Verified review

10/10 Exceptional

Great location, great people at the reception, truly remarkable design of our room, roof-top bar and restaurant with nice view.
Verified review

10/10 Exceptional

The staff was very friendly and super helpful whenever we needed anything. We were always greeted with friendly smiles and a “bonjour” every time we walked through the lobby. We were upgraded to a “large” room at no charge. The room wasn’t very big, but we had what we needed. The rooftop bar has a great vibe.
Verified review

10/10 Exceptional

Such a great experience staying at MamaShelter Bordeaux. Staff were super helpful and friendly. I enjoyed the pizza in the restaurant and the rooftop bar was so fun. Huge room and bathroom which was very clean. Would wholeheartedly recommend.
Verified review

10/10 Exceptional

We booked this through hotels.com. It was our first time in Bordeaux, so we didn't know much about location, but it turned out to be very well-located---close to the main cathedral square, many restaurants and cafes nearby, and close to a number of tram lines. Our room was quite small, but very comfortable and the beds and pillows were great. The only thing missing for us was a night light---and possible a way to open a window.
Verified review

10/10 Exceptional

Lovely hotel. Good food if you decide to eat there as well! Helpful front desk.
Verified review

8/10 Very good

Cool hotel, the rooms are very basic
Verified review

8/10 Very good

Great location. Friendly staff and fun rooftop patio.
Verified review

6/10 Good

Great location, small rooms but not bad
Verified review

10/10 Exceptional

We love the style of the Mama shelter, great location, very good food and friendly staff in a fun decor that we already knew from our visits to Marseille and Paris: great concept!
Verified review

10/10 Exceptional

great young vibe and central position

great location and very nice vibe within the entire hotel, lobby and terrace
Verified review

10/10 Exceptional

Great room, comfortable bed. Nice rooftop bar/restaurant with very friendly amd helpful people.
Verified review

10/10 Exceptional

Everything you want in a room and more -book 1st floor LARGE WINDOWS open for the freshest air
Verified review

10/10 Exceptional

A very unique property. Clean room and facilities. Comfortable bed, air conditioning, nice bathroom. Friendly staff.
Verified review

10/10 Exceptional

Great stay

Really enjoyed pur stay here. The reception staff were particularly good and very helpful. Very clean room. Rooftop bar also had a great vibe.
Verified review

10/10 Exceptional

Great vibe in the Hotel, decor is unique and fun. Rooftop bar is fun and downstairs bar was good too. Staff was helpful. Good location.
Verified review

10/10 Exceptional

Absolutely loved our time at Mama Shelter - from the moment we walked in the staff were super friendly and helpful and the roof top bar was great. Rooms were bright and clean with plenty of space. Would recommend adding on breakfast downstairs as a highlight too.
Verified review

10/10 Exceptional

Of the four hotels we stayed during our holiday in France, this one was the absolute best! I highly recommend this LGBTQ friendly property. It is so much fun and the rooftop bar is a must! The rooms are super spacious (I know… this is a hotel in Bordeaux!) and the bed so comfortable. The mirrors and bed all light up to making it extra cool!
Verified review

10/10 Exceptional

Outlet for charging devices was not convenient but it was a good location and a great rooftop bar and restaurant
Verified review

10/10 Exceptional

Quirky decoration throughout, confortable and clean. Staff were welcoming. Located in the city centre, so easy access by foot. There's no access by car due to barriers on the streets, so we had to use a local car park. At night, the area around the hotel didn't feel particularly welcoming due to homelessness, but this was a problem all around the city.
Verified review

6/10 Good

Great location and the bar/restaurant area is brilliant with music and great styling, very nice staff and good to have free movie selection and tv options. However, we booked a large room, it was no different to our friend’s room who booked medium and was very basic. It’s meant to be minimalist style but the hard bed, thin pillows, hard to control air con and general frugal feel (no coffee/hot drinks facilities) just felt a bit cheap and ripped off considering it’s not a cheap price and how many lovely other hotels there are to choose from.
Verified review

10/10 Exceptional

Mama Shelter hotels are always funky and interesting. The Bordeaux one is in a quiet area but only a couple of minutes walk from the main shopping area. The staff were very friendly and helpful especially when we needed advice on how to get the to arena for a show. We ate in the hotel restaurant on the first night as we arrived late after a long day, but the service was non existent and the food average so I would avoid eating there as there are so many fabulous restaurants in the area. The room was quirky with the bed in the middle of the room. We had a really enjoyable 4 days in Bordeaux and would recommend it for a short break.
Verified review

10/10 Exceptional

Excellent aircon in very hot weather. Comfortable room and very helpful staff. Private underground parking in the middle of the city. A fun rooftop terrace bar
Verified review

10/10 Exceptional

Perfect location! Cute boutique hotel.
Verified review

10/10 Exceptional

Super lovely staff who helped us navigate the city and parking, and cool place to stay, found a few small stains on the towel and sheet but other than that an excellent stay