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All properties in Melbourne, Victoria, Australia
1 room, 2 adults

Best Western Melbourne City

3.5-star3.5 stars
16 Spencer Street, Melbourne, VIC, 3000, Australia

City centre hotel within walking distance of SEA LIFE Melbourne
  • Free WiFi
  • Collect nightsYou can collect™ Rewards nights here
Great location
Fantastic service
Good internet service
More comfort would be nice

Best Western Melbourne City

from £53
  • Matchbox
  • Standard Trio Room
  • Standard Twin Room
  • Shoebox
  • Rooftop Apartment
  • Standard King Room
  • Courtyard Room - Pet Friendly

What’s around Best Western Melbourne City


  • In Melbourne Central Business District
  • Melbourne Convention and Exhibition Centre (5-minute walk)
  • Marvel Stadium (15-minute walk)
  • Melbourne Central (21-minute walk)
  • Melbourne Cricket Ground (31-minute walk)
  • University of Melbourne (33-minute walk)
  • RMIT University (26-minute walk)
  • The District Docklands (27-minute walk)

Getting around

  • Melbourne, VIC (MEL-Tullamarine) 19-min drive
  • Melbourne, VIC (MEB-Essendon) 15-min drive
  • Melbourne, VIC (AVV-Avalon) 38-min drive
  • Spencer Street Station 6-min walk
  • Flinders Street Station 14-min walk
  • Showgrounds Station 8-min drive
  • Flagstaff Station 16-min walk
  • Melbourne Central Station 23-min walk
  • North Melbourne Station 27-min walk

At a glance

Key facts

Hotel size

  • This hotel has 114 rooms
  • This hotel is arranged over 5 floors


  • Check-in time 3 PM-11:00 AM
  • Check-out time is 11 AM

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding

  • No cots (infant beds)


  • Pets allowed *

  • Specific rooms only, restrictions apply *

  • 2 per room


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Self parking *

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • Coffee shop/café
  • Room service (during limited hours)
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Number of buildings/towers - 1
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Library
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
Languages Spoken
  • Chinese
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch plasma TV
  • Premium TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Fridge
  • Daily housekeeping

Special features


Oliviers Cafe – This café specialises in local cuisine and serves breakfast and brunch.

Best Western Melbourne City’s small print

Also known as

  • Pensione Hotel Melbourne
  • Best Western Melbourne City Hotel
  • Best Western Melbourne City Melbourne
  • Best Western Melbourne City Hotel Melbourne
  • Pensione Boutique Hotel Melbourne
  • Best Melbourne City Hotel
  • Best Melbourne City Melbourne
  • Best Western Melbourne City Hotel
  • Best Western Melbourne City Melbourne
  • Best Western Melbourne City Hotel Melbourne
  • Pensione Hotel
  • Pensione Melbourne
  • Pensione
  • Pensione Hotel Melbourne - By 8 Melbourne
  • Pensione Boutique Hotel Melbourne
  • Best Western Melbourne City Hotel
  • Best Melbourne City Hotel
  • Best Melbourne City Melbourne


Tax ID – 68932034202

Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

Mandatory fees

Deposit: AUD 100 per stay

Optional extras

Credit card charges are subject to an extra charge of 1.5 per cent

Late check-out can be arranged for an extra charge of AUD 20

Self-parking costs AUD 35.00 per day with in/out privileges

Parking is available nearby and costs AUD 35 per night

Continental breakfast is offered for an extra charge of AUD 15 for adults and AUD 15 for children (approximately)

Pets are allowed for an extra charge of AUD 30 per pet, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Very good 8.2 From 1,144 reviews

Exceptional 10.0
Good location
Very helpful staff and great location for airport bus and local transport
gb3 night trip
Exceptional 10.0
Great location.
Great price, convenient location, very clean rooms.
Andrew, gb3 night family trip
Good 6.0
Melbourne Best Western
We stayed in Melbourne for 2 days, so needed somewhere central and affordable, so we could pack in as much as possible. Best Western ticked boxes for both. However, room was tiny. Storage for clothes and suit cases was limited. The hotel was generally clean, but needs a refurb. The car petting looked well worn. Receptionist was pleasant and knowledgeable when asked about local area. They will ask for a $100 deposit, upon arrival which they say will be reimbursed. Incidentally I am still waiting for this. Overall, I would give Best Western a borderline recommendation
Paul, gb2 night romance trip
Fair 4.0
This was the smallest hotel room we have ever stayed in. The bathroom was a disgrace it was not possible to sit on the toilet properly. I would not recommend this hotel even to a Pygmy.
Roger, gb2 night romance trip
Very good 8.0
Really enjoyed our stay, staff super helpful, bed really cosy. Only tiny minor thing is say is the room we were in didn't have the best bathroom. Door had no lock and shower was really compact so couldn't move around easily.
Nicola, gb4 night romance trip

Best Western Melbourne City

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