Dreams Sapphire Resort & Spa - All Inclusive

5.0 star property
Upmarket beachfront property with free water park, near Puerto Morelos Beach

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Photo gallery for Dreams Sapphire Resort & Spa - All Inclusive

Outdoor dining
Terrace/patio
NEW Preferred Club Indigo Junior Swim Out Ocean Front King | Premium bedding, down duvets, free minibar, in-room safe
NEW Preferred Club Indigo Master Suite Ocean Front | Living area | 50-inch LED TV with cable channels, TV, iPod dock
Boating
At Dreams Sapphire Resort & Spa - All Inclusive, you can spend time at the beach enjoying beach umbrellas, beach massages and volleyball, plus you'll be within a 15-minute walk of Puerto Morelos Beach. There's plenty of fun with the 3 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy and hydrotherapy. Dining choices include 7 restaurants, and the 2 poolside bars are great places to grab a cold drink. Other highlights at this luxurious property include 6 bars/lounges, a fitness centre and a sauna. Fellow travellers say great things about the pool and helpful staff.
VIP Access

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 7 restaurants and 2 poolside bars
  • 6 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Free water park
  • 2 outdoor tennis courts
  • Fitness centre
  • Sauna
  • Steam room
  • Free use of bicycles

Feel at home (6)

  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club
  • Playground on-site
  • Living room
The current price is £209
includes taxes & fees
22 Jun - 23 Jun

Room options

Available filters for rooms
Showing 22 of 22 rooms

Preferred Club Master Suite Beach Front Swim Out King

Highlights

Deck/patio
Separate dining area
Separate sitting area
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Dining table
  • 97 sq m
  • Beach view
  • Sleeps 3
  • 1 Single Bed

NEW Preferred Club Indigo Junior Swim Out Ocean Front King

Highlights

Deck/patio
Private plunge pool
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
  • 57 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

Preferred Club Master Suite Ocean Front King

Highlights

Deck/patio
Separate dining area
Separate sitting area
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Dining table
  • 97 sq m
  • Ocean view
  • Sleeps 3
  • 1 Single Bed

Preferred Club Junior Suite Beach Front Swim Out Double

Highlights

Deck/patio
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Pillow menu
  • 48 sq m
  • Beach view
  • Sleeps 4
  • 2 Double Beds

Preferred Club Junior Suite Beach Front Swim Out King

Highlights

Deck/patio
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Pillow menu
  • 50 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

Preferred Club Family Junior Suite Tropical View

Highlights

Deck/patio
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Pillow menu
  • 97 sq m
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Family Junior Suite Tropical View

Highlights

Deck/patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Pillow menu
Ceiling fan
  • 97 sq m
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Preferred Club Junior Suite Ocean Front Double

Highlights

Deck/patio
Private outdoor hot tub
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Preferred Club Governor Suite

Highlights

Deck/patio
Separate dining area
Separate sitting area
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Dining table
  • 92 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Double Beds (Deluxe)

Highlights

Deck/patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Pillow menu
Ceiling fan
  • 48 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Preferred Club Junior Suite Ocean Front King

Highlights

Deck/patio
Private outdoor hot tub
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
  • 48 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Tropical View King

Highlights

Deck/patio
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Pillow menu
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Junior Suite Tropical View Double

Highlights

Deck/patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Pillow menu
Ceiling fan
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

NEW Preferred Club Indigo Junior Suite Ocean Front King

Highlights

Deck/patio
Private outdoor hot tub
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
  • 57 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed (Deluxe)

Highlights

Deck/patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Pillow menu
Ceiling fan
  • 48 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

NEW Preferred Club Indigo Master Suite Ocean Front

Highlights

Deck/patio
Separate dining area
Separate sitting area
Private outdoor hot tub
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
  • 114 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

NEW Preferred Club Indigo Two-Story Villa

Highlights

Deck/patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
  • 120 sq m
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

NEW Preferred Club Indigo Junior Suite Ocean Front Double

Highlights

Deck/patio
Private outdoor hot tub
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
  • 57 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

Preferred Club Junior Suite Tropical View Double

Highlights

Deck/patio
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Pillow menu
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

NEW Preferred Club Indigo Master Suite Ocean Front Swim Out

Highlights

Deck/patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
  • 114 sq m
  • Beach view
  • Sleeps 3
  • 2 Double Beds

Deluxe Junior Suite Tropical View King

Highlights

Deck/patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Pillow menu
Ceiling fan
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

NEW Preferred Club Indigo Junior Swim Out Ocean Front Double

Highlights

Deck/patio
Private plunge pool
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
  • 57 sq m
  • Beach view
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Super Manzana 11, Manzana 9, Lote 10, Puerto Morelos, QROO, 77580

What's nearby

  • Puerto Morelos Beach - 11 min walk - 1.0 km
  • Crococun Zoo - 3 min drive - 2.5 km
  • Ojo de Agua Beach - 5 min drive - 3.9 km
  • Puerto Morelos Town Square - 5 min drive - 4.3 km
  • Petempich Bay - 11 min drive - 4.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive
  • Tulum Intl. Airport (TQO) - 128 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 25.8 miles/41.5 km

Restaurants

  • ‪Market Cafe - ‬4 min walk
  • ‪The Kitchen Table - ‬9 min walk
  • ‪Bordeaux Restaurant - ‬14 min walk
  • ‪Sports Bar - ‬12 min walk
  • ‪Sensai - ‬9 min walk

About this property

Dreams Sapphire Resort & Spa - All Inclusive

At Dreams Sapphire Resort & Spa - All Inclusive, you can spend time at the beach enjoying beach umbrellas, beach massages and volleyball, plus you'll be within a 15-minute walk of Puerto Morelos Beach. There's plenty of fun with the 3 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy and hydrotherapy. Dining choices include 7 restaurants, and the 2 poolside bars are great places to grab a cold drink. Other highlights at this luxurious property include 6 bars/lounges, a fitness centre and a sauna. Fellow travellers say great things about the pool and helpful staff.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking
Snorkelling
Windsurfing

Land activities

Fitness facilities
Football
Tennis
Volleyball
Access to golf course
Golf green fees

Lessons/classes/games

Aerobics
Dancing
Water fitness

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 488 units
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Children's club
DONE

Pets

    • Pets stay for free (dogs only, 1 total, up to 10 kg per pet)
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
    • On-site parking includes off-street options
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:30 AM
  • 7 restaurants
  • 6 bars/lounges
  • 2 poolside bars
  • Swim-up bar
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's club
  • Free water park access
  • Children's pool
  • Mini golf
  • Playground
  • Childcare in room (surcharge)
  • Trampoline
  • Children's games
  • Toys
  • Beach toys
  • Pushchair
  • Paddleboard on-site

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Beach volleyball
  • Basketball
  • Archery
  • Mini golf
  • Kayaking
  • Paddleboard on-site
  • Shopping
  • Pool table
  • Air hockey
  • Table football
  • Ping pong
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby
  • Skydiving nearby

Working away

  • 4 meeting rooms
  • Conference centre (8295 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bike hire
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment
  • Paddleboard on-site
  • Romance packages

Facilities

  • 14 buildings/towers
  • Built in 2001
  • ATM/banking
  • Garden
  • Terrace
  • Fitness centre
  • 3 outdoor pools
  • Free water park
  • Full-service spa
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Water slide
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 109
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 112
  • Front entrance ramp
  • Wheelchairs available on site
  • Magnifying mirror
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Step-free path to entrance
  • Tile flooring in room

Room amenities

Be entertained

  • IPod docking station
  • 50-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Free cot/infant bed
  • Free rollaway/extra bed

What to enjoy

  • In-room massage
  • Deck or patio

Freshen up

  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 50+ Mbps)
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

Dreams Spa by Pevonia has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property does not have lifts.
This property uses a grey water recycling system.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on 1 January.

Also known as

All Inclusive Now Sapphire Riviera Cancun
Now Riviera Sapphire
Now Sapphire All Inclusive
Now Sapphire Cancun
Now Sapphire Cancun All Inclusive
Now Sapphire Riviera Cancun
Now Sapphire Riviera Cancun All Inclusive
Now Sapphire Riviera Cancun All Inclusive Puerto Morelos
Now Sapphire Riviera Cancun Puerto Morelos
Riviera Sapphire Cancun
Now Sapphire Riviera Cancun All Inclusive All-inclusive property

Frequently asked questions

Does Dreams Sapphire Resort & Spa - All Inclusive offer free cancellation for a full refund?

Yes, Dreams Sapphire Resort & Spa - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Dreams Sapphire Resort & Spa - All Inclusive?

Yes, there are 3 outdoor pools and a children's pool.

Are pets allowed at Dreams Sapphire Resort & Spa - All Inclusive?

Yes, dogs stay for free, with a limit of 1 total and maximum weight of 10 kg per pet.

What are the check-in and check-out times at Dreams Sapphire Resort & Spa - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Dreams Sapphire Resort & Spa - All Inclusive and nearby?

Have fun with on-site activities such as kayaking, archery and volleyball and improve your game at the on-site tennis courts. Additional recreation on-site includes fitness classes, basketball and Pilates. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Dreams Sapphire Resort & Spa - All Inclusive also has 2 poolside bars, 6 bars and a sauna, as well as a steam room and a garden.

Are there restaurants at or near Dreams Sapphire Resort & Spa - All Inclusive?

Yes, there are 7 on-site restaurants.

Does Dreams Sapphire Resort & Spa - All Inclusive have any outdoor private spaces?

Yes, every room features a deck or patio.

What's the area around Dreams Sapphire Resort & Spa - All Inclusive like?

Dreams Sapphire Resort & Spa - All Inclusive is located on the waterfront, a short 4-minute walk from Arrecife de Puerto Morelos National Park and 13 minutes' walk from Puerto Morelos Beach.

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Dreams Sapphire Resort & Spa - All Inclusive Reviews

Reviews

8.0

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Service staff
Food
Room
Beach
Restaurant
Family friendly
Drinks
Entertainment
Children
Trip

What guests liked

  • The pool area was clean, spacious, and offered excellent service with drink options, making it a great spot for relaxation and fun. (63 reviews)
  • The spa at this property offers world-class treatments, excellent massages, and a relaxing atmosphere. (17 reviews)
  • The all-inclusive experience offered excellent meals, drinks, and a wide range of amenities with attentive and friendly staff. (10 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great resort
Andrew, 7-night trip

8/10 Very good

Nice quiet hotel with a lot of live music, good food,good service
Larry, 3-night trip

8/10 Very good

The facilities were clean and nice. Service was great. You can see it’s getting a bit dated but very good for families. Entertainment was excellent and our daughter loved explorers club.
Nichole, 4-night trip

8/10 Very good

good hotel
Gerardo, 1-night trip

10/10 Exceptional

Staff were wonderful. Food was really good.
Judie, 7-night trip

10/10 Exceptional

The staff, from all sections were SUPER FRIENDLY. The French & Asian restaurants were my favourite. The food, staff & entertainment were simply AMAZING. I highly recommend this beautiful resort.
Maria, 7-night trip

10/10 Exceptional

This resort is absolutely incredible—I can’t recommend it enough!
Abir Al, 8-night trip

10/10 Exceptional

The staff was excellent!!!!
Ava, 4-night trip

8/10 Very good

Enjoyable, friendly clean resort. Staff very friendly and hardworking.
Ayesha, 4-night trip

10/10 Exceptional

Great place to stay
Carlos, 2-night trip

8/10 Very good

Nice resort, great staff. Nice beach and pool, fun for kids. Only issue we had was 3 of 4 of us got food poisoning and the 2nd family we traveled with had 2 of 4 with food poisoning. We’ve travelled to Mexico 4 times previous and to DR and never had food poisoning like that.
John, 7-night trip

10/10 Exceptional

Everything was on the top of quality !
Ioan Dragomir, 7-night trip

6/10 Good

The food in general needs a lot of improvement, the facilities are dated but the service by the staff was excellent
Olga, 3-night trip

10/10 Exceptional

Great for kids and family getaway.
Ronald, 7-night trip

10/10 Exceptional

Dreams Sapphire Resort and Spa was an excellent resort. We were lucky enough to get rooms which were close to all of the facilities. Staff was excellent! Food was good and there were many choices of restaurants. The Spa was fabulous! Had a great time!
Janice Maureen, 10-night trip

6/10 Good

The property needs major renovations
Ruby, 4-night trip

10/10 Exceptional

Great stay
Marisol, 5-night trip

10/10 Exceptional

This was an excellent property we enjoyed it
Jewel, 4-night trip

10/10 Exceptional

Great resort! If you’re looking for some quiet time, make sure you book with the preferred club benefits so you can access the adult only pool. Pros: nice grounds, quick bar service, several restaurants, Hotel Indigo roof top bar and pool is amazing (extra cost), very clean Cons: small buffet, adult only pool requires preferred status, swing bar closes early, lots of seaweed on beach
Natalie, 7-night trip

10/10 Exceptional

Amazing
Christopher, 9-night trip

8/10 Very good

Pleasant stay.
Sudhir, 4-night trip

10/10 Exceptional

Food was excellent. Enough activity’s to keep the kids busy. Very friendly staff. Loved everything about Dreams Sapphire!!
Ronette, 4-night trip

6/10 Good

It was beautiful and the staff are absolutely amazing, omar, carlos. The food was all the same and nothing was really fresh, more processed foods such as the, eggs, hamburgers, muffins, breads, the turkey club was a piece of ham and melted cheese. Everything else was great
Stacie, 3-night trip

10/10 Exceptional

Staff were excellent. Very friendly and attentive. A few small issues were resolved very quickly. Checking in and out was quick and easy. Plenty of food options and their open air taco stand in the evening was terrific. My only real criticism is the prices in shops and newstand are incredibly high and a taxi to town is $50 US roundtrip. But we had a wonderful stay and would recommend this resort.
Laura, 7-night trip

10/10 Exceptional

Food and drinks were amazing
Jose, 5-night trip