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All properties in Dubai, Dubai, United Arab Emirates

Grand Hyatt Dubai

Luxury hotel with spa, near Dubai Creek

  • Free WiFi and free parking
From
£101

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Riyadh Street, Sheikh Rashid Road, Dubai, United Arab Emirates
9.2.Superb.
  • Good for families

    Jul 10, 2021

  • It was exceptionally busy which meant that service was very slow- at breakfast, reception…

    Mar 24, 2021

See all 326 reviews

Official standards

This property advises that it adheres to GBAC STAR (Hyatt) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Safe
Quiet
Convenient
Dining options
Easy parking
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 682 smoke-free guestrooms
  • Housekeeping (on request)
  • 14 restaurants and 3 bars/lounges
  • Full-service spa
  • 4 outdoor pools and indoor pool
  • Nightclub

For families

  • Free cots/infant beds
  • Children's pool
  • Playground on site
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (surcharge)

What’s around

  • In Bur Dubai
  • Dubai Creek - 24-min walk
  • City Centre Deira - 2.5 mi / 4 km
  • Dubai Frame - 3 mi / 4.8 km
  • Dubai World Trade Centre - 3.7 mi / 6 km
  • Dubai Garden Glow - 4 mi / 6.5 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Garden View Room
  • Twin Room with Garden View
  • Club Room with Skyline View
  • Club Twin Room with Garden View
  • Grand Room
  • Grand Twin Room with Skyline View
  • Grand Suite, 1 Bedroom, Garden View
  • Club Room with Garden View
  • Club Twin with Garden View
  • Grand Deluxe Family Suite
  • Emiri Executive Suite
  • Prince Suite with Garden View
  • Basic Room, 1 King Bed (Skyline View)
  • Basic Room, 2 Queen Beds (Skyline View)
  • Grand Family Connecting Room
  • Grand Staycation Club Room

What’s around

Landmarks

  • In Bur Dubai
  • Dubai Creek - 24-min walk
  • City Centre Deira - 2.5 mi / 4 km
  • Dubai Frame - 3 mi / 4.8 km
  • Dubai World Trade Centre - 3.7 mi / 6 km
  • Dubai Garden Glow - 4 mi / 6.5 km
  • Dubai Mall - 5 mi / 8.1 km
  • Burj Khalifa - 6.5 mi / 10.4 km
  • Gold Souk - 6.8 mi / 11 km
  • Kite Beach - 10.6 mi / 17 km

Getting around

  • Dubai (DXB-Dubai Intl.) 12-min drive
  • Sharjah (SHJ-Sharjah Intl.) 31-min drive
  • Dubai (DWC-Al Maktoum Intl.) 42-min drive
  • Health Care City Station 9-min walk
  • Airport shuttle (surcharge)
Profile: Bur Dubai

Profile: Bur Dubai

Bur Dubai is recognised for its riverfront and rich culture, and visitors here can see top sights like Dubai Creek and BurJuman Mall. This family-friendly Dubai neighbourhood is known for its cafes and restaurants.

You can browse for treasures at Meena Bazaar, Lamcy Plaza and Wafi City Mall. During your visit, enjoy fun activities like tours, along with interesting places such as Dubai Cruise Terminal.

map
See on map
Riyadh Street, Sheikh Rashid Road, Dubai, United Arab Emirates

At a glance

Hotel size

  • This hotel has 682 rooms

Arriving/leaving

  • Check-in time starts at 2:00 PM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting/childcare*
  • Children's club*

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free on-site valet parking
  • Free off-site parking nearby

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (surcharge)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)

Food and drink

  • Continental breakfast daily (surcharge)
  • 14 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Barbecue grills

Things to do

  • Number of outdoor pools - 4
  • Indoor pool
  • Fitness facilities
  • Indoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Playground on site
  • Nightclub
  • Children's pool
  • Health club
  • Outdoor tennis courts - 4
  • Steam room
  • Tennis on site

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Accessible bathtub

Languages Spoken

  • Arabic
  • Chinese
  • Dutch
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer

Be entertained

  • 40-inch flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi

Food and drink

  • Free bottled water

More

  • In-room safe (laptop compatible)

Special features

Spa

Ahasees Spa & Club has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Small print

Also known as

  • Grand Hyatt Dubai Hotel
  • Grand Hyatt Dubai Hotel Dubai
  • Grand Hyatt Hotel
  • Grand Hyatt Dubai
  • Grand Hyatt Dubai Hotel Dubai
  • Dubai Hyatt
  • Hyatt Dubai
  • Grand Hyatt Dubai Hotel
  • Grand Hyatt Dubai Dubai
  • Grand Hyatt Dubai Hotel Dubai

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Continental breakfast is offered for an extra charge of AED 145 for adults and AED 72.5 for children (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of AED 265 per vehicle (one way)

Airport shuttle service for children costs AED 265.00 (one-way)

Policies

Only registered guests are allowed in the guestrooms.

Pool access available from 10:00 AM to 8:00 PM.

Guests under 16 years old are not allowed in the spa.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless checkout are available.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival on the number on the booking confirmation.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: AED 20 per accommodation, per night
  • New Year's Eve (31 December) Gala Dinner per adult: AED 1600
  • New Year's Eve (31 December) Gala Dinner per child: AED 800 (from 6 to 12 years old)
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Grand Hyatt Dubai does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free valet parking.
  • Yes, there are 4 outdoor pools, an indoor pool and a children's pool. Guests have pool access from 10:00 AM to 8:00 PM.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in starting at 2:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
  • Yes, there are 14 on-site restaurants. Nearby restaurants include Qbara (9-min walk), Cactus Cantina (10-min walk) and Fire and Ice (11-min walk).
  • Yes, an airport shuttle is available. The charge is AED 265 per vehicle one way.
  • Practise your swing on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Grand Hyatt Dubai also has 3 bars, a nightclub and an indoor pool, as well as a steam room, a picnic area and a garden.
9.2.Superb.
  • 10.0.Exceptional

    Very gokd experience

    Excellent renovated rooms , beautiful interior . Very comfortable , very cool ‘

    Tariq, 1 night family trip, Dec 29, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    A great experience. Hoped for better variety at breakfast & better breakfast service but overall the staff could not have been more friendly & attentive especially in the Andiamo restaurant where the food was amazing. .

    Juliana, 7 night family trip, Dec 22, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The hotel was an excellent choice for families, exceptionally clean, very good service and great value for money. Would very much recommend.

    Kathryn, 10 night family trip, Dec 19, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    AMAZING WEEKEND :)

    will be back soon :) we really enjoy staying in your hotel. rooms are big and bed are super comfy, ambience are really amazing. staff are very accomodating, excellent service especially Jackie she's very nice and friendly she help us a lot for all the things that we need she even send a cake for my son birthday, we really appreciated it. Dinner & breakfast are superb, lots of choices service are also really great especially Cristy & Mercy they are always ready to assist us and always smiling, they even gave a banana crepe for my son. we really love your hotel we really feel comfortable, actually this is already our second visit in 2 weeks and we can't wait to come again. :)

    Aira, 1 night family trip, Sep 24, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice big rooms with walk in shower and bath, very large bed and amazing views

    6 night romance trip, Dec 28, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Lovely hotel. Beautiful clean rooms. Great gym, wonderful pool area and absolutely amazing staff. The best staff I’ve ever experienced in all my travels around the world.

    9 night romance trip, Oct 30, 2019

    Verified Expedia guest review

  • 6.0.Good

    Too busy, no loungers free, pool area far to busy, very dated, fairly poor quality breakfast buffet for 5* hotel. Nice rooms. Near airport.

    3 night romance trip, Oct 26, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Indoor pool, free access to sauna, steam room and jacuzzi, hotel doesn’t provide complimentary kids club, which was a disappointment, kids club is chargeable, breakfast was good , with international food , didn’t use the out door pool very hot (August)

    1 night family trip, Aug 22, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Was excellent. Thank you

    Huda, 2 night family trip, Aug 7, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great customer service. Will stay agin with my family.

    Nahida, 7 night family trip, Jul 30, 2019

    Verified Hotels.com guest review

See all 326 reviews