Grand Hotel Heiligendamm

Photo gallery for Grand Hotel Heiligendamm

Primary image
On the beach, windsurfing, beach bar, surfing
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool

Overview of Grand Hotel Heiligendamm

Grand Hotel Heiligendamm

Bad Doberan beachfront hotel with spa, outdoor pool

9.0/10 Superb

388 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Bathtub
Map
Prof.-Dr.-Vogel-Strasse 6, Heiligendamm, Bad Doberan, MV, 18209
Main amenities
  • Daily housekeeping
  • On the beach
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Rooftop terrace
  • Free children's club
  • Health club
  • Sauna
  • Steam room
  • Valet parking
  • Self parking
For families
  • Children stay free
  • Babysitting (surcharge)
  • Playground on site
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Private bathroom
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Kuehlungsborn Beach - 11 min drive
  • Warnemunde Beach - 26 min drive
  • IGA Park - 29 min drive
  • Pier Rerik - 23 min drive
  • Kröpeliner Tor - 33 min drive
  • Warnemunde Lighthouse - 27 min drive
  • University of Rostock - 34 min drive
  • Marina Warnemuende - 42 min drive
  • Rostock Port - 43 min drive

Getting around

  • Rostock (RLG-Laage) - 42 min drive
  • Bad Doberan Station - 8 min drive
  • Althof Station - 10 min drive
  • Parkentin Station - 14 min drive
  • Area shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Ferry terminal shuttle
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Theme park shuttle (surcharge)

About this property

Grand Hotel Heiligendamm

At Grand Hotel Heiligendamm, you can spend time at the beach sipping drinks, plus you'll have access to on-site surfing/boogie boarding, windsurfing and sailing. The outdoor pool and indoor pool provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and manicures and pedicures. Dining choices include 3 restaurants, and the bar/lounge is a great place to grab a cold drink. Other highlights include a rooftop terrace, a free kid's club and a poolside bar. Fellow travellers like the helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 199 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the ferry terminal and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 12 per day)
  • On-site valet parking (EUR 25 per day)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Transfers

  • Train station shuttle (available 24 hours)*
  • Cruise terminal shuttle*
  • Ferry terminal shuttle*

Off-site

  • Area shuttle within 50 kilometers*
  • Shopping centre shuttle*
  • Casino shuttle*
  • Theme park shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 3 restaurants
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Free children's club
  • Playground
  • Supervised childcare (surcharge)

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Sailing
  • Surfing/boogie boarding
  • Windsurfing
  • Shopping
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby
  • Skydiving nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire

Facilities

  • 5 buildings/towers
  • Built in 1793
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • Library
  • Fireplace in lobby
  • Piano
  • Health club
  • 9 holes of golf
  • An outdoor pool
  • An indoor pool
  • Arcade/games room
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Languages spoken

  • English
  • French
  • German
  • Hindi

Room amenities

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Bathrobes and slippers
  • Children's dressing gowns
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Turndown service

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Heiligendamm SPA has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Fees & policies

Optional extras

  • Local area shuttle service to the casino, shopping centre and theme park is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late checkout can be arranged for an extra charge of EUR 50 (subject to availability)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Cots/infant beds are available for EUR 40.0 per day
  • Rollaway beds are available for EUR 80.0 per night

Parking

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Self-parking costs EUR 12 per day
  • Valet parking costs EUR 25 per day

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a smoke detector on site.

This property accepts credit cards and cash.

Also known as

Grand Heiligendamm Bad Doberan
Grand Hotel Heiligendamm Bad Doberan
Grand Hotel Heiligendamm Hotel
Grand Heiligendamm
Grand Hotel Heiligendamm Bad Doberan
Grand Hotel Heiligendamm Hotel Bad Doberan

Frequently asked questions

Overall score and ratings

9.0

Superb

9.3/10

Cleanliness

8.9/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

8/10 Very good

Very pleasant stay
Very nice hotel, not the most modern but very pleasant stay.
Christopher, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Amazing but service was not good.
The stay was amazing. Service in the restaurant and bar was not professional.
Rutger, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Martin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Just wonderfull, outstanding location and service
Rene, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

It's been up and down yet this trip great.
Been here now almost yearly for at least five years if not longer and have experienced the change of management over those years and the ups and downs of service. This go-around we were quite happy with the service and the location remains a treat it this is what you are looking for. We come for the great breakfasts and the pool as well as beachfront property. Our son loves the pool area and I like the gym, which over the years remains positively up-to-date. We actually never go to dinner at any of the hotel's restaurants as they are outrageously overpriced and mediocre. We just jump in the car or walk to other restaurants. They quality isn't top-notch but it's food and the price is better for what you get. We've also had issues with staff in the past but again, this time around, everyone was a nice as could be and from check-in to check-out we were impressed with the quality. We know how bad it could be as we've seen in years past so worked out well this time. I just hope they hold the level of service they have now and continue to keep the property up to date. One gripe which many others have had is the lack of electrical outlets in the rooms but this is probably more an issue with the building than the hotel not updating. You can find outlets but more would be nice and some direct USB plugs even better.
Paul, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

best sauna and haman I have ever used. loved the Molli train where the hotel had it's own stop. hotel area was gorgeous.
2-night romance trip
Verified Travelocity guest review

10/10 Exceptional

Perfect!
Relax weekends are needed to reduce the stress of the daily business and this hotel and all it's facilities is a perfect environment to reset yourself and enjoy the atmosphere. Very nice staff and superb level of service.
Harm, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Good hotel but more attention to detail required
Good hotel, very german. Not geared to international clientele. Great location
Verified Expedia guest review

10/10 Exceptional

The hotel was absolutely divine!!! Will definitely be coming back.
Verified Expedia guest review

10/10 Exceptional

Wonderful hotel with old world glamour
Loved our stay - highly recommended!
Verified Hotels.com guest review