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Hotel Porcel Torre Garden

3-star hotel with bar/lounge, near Estadio Wanda Metropolitano

  • Free WiFi
From
£46

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8.6.Fabulous.
  • All good, given the current Covid conditions, the Silken Torre Garden Hotel is a good…

    Nov 16, 2020

  • The hotel is really close to the subway and airport, staff were friendly and the room was…

    Oct 25, 2019

See all 127 reviews

Official standards

This property advises that it adheres to Safe Tourism Certified (Spain) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitiser

Guests rated location

Quiet
Transport options
Safe
Convenient
Shopping
  • Free parking
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 90 smoke-free guestrooms
  • Daily housekeeping
  • Breakfast available
  • Bar/lounge
  • Self parking
  • Business centre

For families

  • Private bathroom
  • Free toiletries
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Hair dryer

What’s around

  • In Ciudad Lineal
  • Estadio Wanda Metropolitano - 39-minute walk
  • Centro Deportivo Municipal la Elipa - 41-minute walk
  • IFEMA - 3 mi / 4.8 km
  • Las Ventas - 2.4 mi / 3.9 km
  • Faunia - 2.7 mi / 4.4 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Double Room Single Use
  • Standard Double or Twin Room
  • Standard Triple Room
  • Family Triple Room
  • Family Quadruple Room
  • Superior Double or Twin Room
  • Standard Room, 1 Double or 2 Single Beds

Location

  • In Ciudad Lineal
  • Estadio Wanda Metropolitano - 39-minute walk
  • Centro Deportivo Municipal la Elipa - 41-minute walk

What’s around

Landmarks

  • In Ciudad Lineal
  • Estadio Wanda Metropolitano - 39-minute walk
  • Centro Deportivo Municipal la Elipa - 41-minute walk
  • IFEMA - 3 mi / 4.8 km
  • Las Ventas - 2.4 mi / 3.9 km
  • Faunia - 2.7 mi / 4.4 km
  • El Retiro Park - 4.1 mi / 6.6 km
  • Gran Via Street - 4.5 mi / 7.3 km
  • Prado Museum - 4.6 mi / 7.3 km
  • Thyssen-Bornemisza National Museum - 4.6 mi / 7.3 km
  • Museo Nacional Centro de Arte Reina Sofia - 5.2 mi / 8.4 km

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) 13-min drive
  • Madrid Vallecas Station 6-min drive
  • Vicalvaro Station 7-min drive
  • Madrid Recoletos Station 8-min drive
  • Alsacia Station 3-min walk
  • Simancas Station 14-min walk
  • Avenida de Guadalajara Station 17-min walk
  • Area shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 90 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 1:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered on-site self-parking (EUR 11 per day)
  • Wheelchair-accessible parking on site
  • Free off-site parking nearby
  • Street parking available

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli

Working away

  • Business centre
  • Conference space
  • Conference space size (feet) - 969
  • Conference space size (meters) - 90
  • One meeting room
  • Computer station

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers: 1
  • Year Built – 1996
  • Lift
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • English
  • French
  • German
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Bath with shower
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • LED TV
  • Digital TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • Silken Torre Garden Hotel Madrid
  • Hotel Porcel Torre Garden Hotel Madrid
  • Hotel Silken Torre Garden Madrid
  • Silken Torre Garden Hotel
  • Hotel Silken Torre Garden
  • Porcel Torre Garden Madrid
  • Hotel Porcel Torre Garden Hotel
  • Hotel Porcel Torre Garden Madrid
  • Hotel Porcel Torre Garden Hotel Madrid
  • Silken Torre Garden Madrid
  • Silken Torre Garden
  • Hotel Silken Torre Garden Madrid
  • Hotel Silken Torre Garden
  • Porcel Torre Garden Madrid
  • Hotel Porcel Torre Garden Hotel
  • Hotel Porcel Torre Garden Madrid

Optional extras

Covered self-parking costs EUR 11 per day

Buffet breakfast is offered for an extra charge of EUR 11 for adults and EUR 7 for children (approximately)

Local area shuttle service is offered for an extra charge

Policies

Cash transactions at this property cannot exceed EUR 2500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

This property accepts credit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Porcel Torre Garden does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self-parking costs EUR 11 per day.
  • Sorry, neither pets nor service animals are allowed.
  • You can check in from 1:00 PM - anytime. Check-out time is noon.
  • Yes. Nearby restaurants include Da Jin Hong (9-min walk), La pizza Italia (15-min walk) and La Baranda (2 mi).
  • No, this hotel doesn't have a casino, but Casino de Madrid (9-min drive) and Casino Gran Via (9-min drive) are both nearby.
8.6.Fabulous.
  • 8.0.Very good

    Good stopover

    We stayed only for one night but would come back again.

    Gytis, 1 night trip, Sep 15, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Good location near Metro station and shopping centre and not far from Madrid airport Efficient staff

    4 night romance trip, May 29, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Superiorly clean hotel, with kind staff and a good cafeteria. A little noisy when facing the avenue (although I sleep through traffic noise), but very conveniently located two steps from the tube station, about 5 stops from the city centre, and two steps from a major shopping centre, Carrefour, with everything you need + a cinema complex. Good wireless internet. Really good value for the money!

    Cryonica, 3 night trip, Oct 17, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    brilliant hotel and excellent location

    Hotel is very close to the metro station which leads directly to the city. The staff are excellent and very welcoming.

    aamina, 7 night trip, Aug 13, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent visit to Madrid.

    We had an excellent stay. Reception staff were super friendly and helpful and breakfast was very good. Great location for access by metro to the centre of Madrid.

    Ross, 4 night trip, Feb 23, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    This hotel was outstanding. Very roomy, Big bathroom, cleanliness. The only problem I had was more channels could be offered on the TV but that's it. It's nothing huge but a couple more channels wouldn't hurt. I will definitely be staying at the hotel again next time I go.

    5 night family trip, Feb 6, 2020

    Verified Expedia guest review

  • 6.0.Good

    Hotel is old but not bad.Far from center (10 stops) but near metro station.Closed windows and you hear clearly the cars from road, I wake up in the morning and thought I forgot to close the window..I would avoid to stay again when I come back to Madrid.

    5/10, 7 night business trip, Jan 14, 2020

    Verified Expedia guest review

  • 6.0.Good

    Could have been better.

    Staff was very friendly and helpful. The rooms were spacious and clean. The lower rating is reflective of a couple factors 1) walls are very thin. Each morning I would hear my neighbor alarm clock, arguments and when they smoked it was as if I was in the room with them. I had to place a towel at the bottom of my door to try to keep the smell from coming in. I was in a non smoking room. 2) Billing is weird. Before I checked in they billed me for the first night. I understand that they need to validate my card, however other hotels have figured out to do that and not charge the first night. The real annoyance was when I came back to my room to find that my keys did not work. I went down to reception and they said yep we turn your keys off if your total charges will be more than a set amount. Wow. They could have called or explained at checkin this policy rather than turning off my key and I would have gladly paid as I did in order to get my keys turned back on. Very poor customer service. This is an ok place for a one or two day stay. I won’t be returning.

    Chad, 11 night business trip, Oct 27, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Near underground station, nice place , some around

    2 night business trip, Sep 25, 2019

    Verified Orbitz guest review

  • 10.0.Exceptional

    Very helpful staff. Room was large and was clean.

    George, 2 night trip, Sep 14, 2019

    Verified Hotels.com guest review

See all 127 reviews