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1 room, 2 adults

The Ritz-Carlton, Santiago

5-star5 stars
Calle El Alcalde 15, Las Condes, Santiago, Region Metropolitana, 6772208, Chile

Mountain hotel with spa, near Costanera Center
  • Free Internet
  • Collect nightsYou can collect Hotels.com™ Rewards nights here

Notes

Superb9.2
Food
Delicious food
Room
Great room
Comfort
Very comfortable
Wellness
Great wellness & sports facilities
103See all 103 Hotels.com reviews
From 1,664 reviews

TripAdvisor Traveller Rating

The Ritz-Carlton, Santiago

from £176
  • Deluxe Room, City View
  • Executive Suite, 1 King Bed, Business Lounge Access, City View
  • Club Room, Business Lounge Access, City View
  • Junior Suite, Business Lounge Access
  • Deluxe Room, City View
  • Club Room, Business Lounge Access, City View
  • Junior Suite, Business Lounge Access
  • Executive Suite, 1 King Bed, Business Lounge Access, City View

What’s around The Ritz-Carlton, Santiago

Landmarks

  • Heart of Santiago
  • Costanera Center (13-minute walk)
  • Peru Plaza (6-minute walk)
  • Los Leones Golf Club (10-minute walk)
  • Gran Torre Santiago (16-minute walk)
  • Vivo Panorámico (21-minute walk)
  • Drugstore (22-minute walk)
  • Sculpture Park (25-minute walk)

Getting around

  • Santiago (SCL-Arturo Merino Benitez) 26-min drive
  • Santiago Central Station 24-min drive
  • El Golf Station 1-min walk
  • Tobalaba Station 8-min walk
  • Alcantara Station 8-min walk
  • Self-parking (surcharge)
  • Valet parking (surcharge)
  • Airport shuttle (surcharge)

About The Ritz-Carlton, Santiago

Location.
Situated in the exclusive El Golf neighborhood of Santiago, The Ritz-Carlton is a 15-minute drive from Pueblo los Dominicos and the Metropolitan Park, 30 minutes from the airport, 45 minutes from the Maipo Valley vineyards, and 90 minutes from the beaches. A metro station is also within walking distance of the hotel.

Hotel Features.
The Ritz-Carlton's glass-enclosed rooftop health and fitness center includes an indoor pool and spa tub overlooking the city, and a day spa offering a range of services. The luxury hotel has 1 restaurant and an additional hotel bar specializing in martinis, and Pisco Sours. Guests can also enjoy traditional English tea in the lobby lounge.

A business center is provided at this 5-star hotel featuring computer workstations with WiFi (surcharge) and printers. The hotel also offers a conference center measuring more than 9,000 square feet (836 square meters) which contains 11 meeting rooms.

Guestrooms.
The 205 classically decorated guestrooms at The Ritz-Carlton, Santiago, include air conditioning and plush bedding. Plasma televisions are equipped with premium cable. Wireless and wired high-speed Internet access is available (surcharges apply). Bathrooms offer separate jetted bathtubs and showers, phones, bathrobes, and designer toiletries.

Rooms include clock radios with CD players and multi-line speakerphones with voice mail. Safes and minibars are also provided. Guests can request Nintendo Wii consoles for a surcharge and complimentary newspaper delivery. A turndown service is offered nightly.

At a glance

Key facts

Hotel size

  • This hotel has 205 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available upon request. Contact the property in advance to make arrangements. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets allowed *

Internet

  • WiFi in public areas *

  • Free wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Valet parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby
  • Health club
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business centre
  • Meeting rooms
  • Conference space size (feet) - 9,000
  • Conference space size (meters) - 1
  • Conference centre
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Lift
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • English
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Freshen up
  • Partially open bathroom
  • Jetted bathtub
  • Designer toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

The Spa has massage/treatment rooms and couples treatment room(s). Services include hot stone massages, facials, body wraps and body treatments. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

Estro – On-site restaurant.

The Ritz-Carlton, Santiago’s small print

Also known as

  • Ritz-Carlton Santiago Hotel
  • Ritz-Carlton Santiago
  • Santiago Ritz Carlton
  • The Ritz-Carlton Santiago Hotel Santiago
  • Ritz Santiago
  • The Ritz-Carlton Santiago Hotel Santiago
  • Ritz Santiago

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • The national sales tax (19%) is charged at check-out to citizens of Chile regardless of the length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos (CLP)) and present a valid passport along with the migration card that they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a non-taxable guest.

Optional extras

Self parking is available for an extra charge

Valet parking is available for an extra charge

Pets are allowed for an extra charge of USD 125 per pet, per stay

Airport shuttle service is offered for an extra charge of USD 77 per vehicle (one-way)

WiFi is available in guestrooms for USD 17 per day (rates may vary)

WiFi is available in public areas for USD 19 per night (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Superb 9.2 From 103 reviews

The Ritz-Carlton, Santiago
Exceptional10.0
The hotel is beautiful - modern and comfortable with great amenities. The area is 100% safe for walking around and there are a ton of great restaurants within a very short walk. It's a bit of a hike to the central part of old town but we walked, took the subway which is nearby and easy to navigate, and there are lots of taxis + Uber. The bar is quite nice and especially reasonable at happy hour. Highly recommend this hotel.
Robb, ca4 night romance trip
The Ritz-Carlton, Santiago
Exceptional10.0
Great service and fascility.
Virandra, ieRomance trip
The Ritz-Carlton, Santiago
Fair4.0
Service levels low
The worst service I have experienced at a Ritz. The hotel was full and the hotel was simply understaffed in every department. The hotel needs to be renovated. I would not recommend as there is plenty of excellent hotels in Chile.
john, nz2 night romance trip
The Ritz-Carlton, Santiago
Very Good8.0
Good product , high price
Good product...club level was small but OK. Club level rooms could have used a second easy chair. expensive
Ian, au1 night romance trip
The Ritz-Carlton, Santiago
Good6.0
Very expensive; not worthwhile.
We got an upgrade to a Junior Suite, which was very comfortable. However, we had one cocktail at the bar, dinner, and room-service breakfast (poor quality), all three items were so expensive that they doubled the price for the room. Service was not good.
Jimena, mx1 night romance trip

See all reviews

The Ritz-Carlton, Santiago

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