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Ruthin Castle Hotel

Photo gallery for Ruthin Castle Hotel

Exterior
Outdoor spa tub
Outdoor spa tub
Deluxe Room, 1 Double or 2 Single Beds | Premium bedding, in-room safe, desk, iron/ironing board
Deluxe Room, 1 Double or 2 Single Beds | Premium bedding, in-room safe, desk, iron/ironing board

Overview of Ruthin Castle Hotel

Ruthin Castle Hotel

4.0 star property
4-star hotel in Ruthin with 2 bars/lounges and spa

8.0/10 Very good

611 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Bathtub
The price is £91
Price available on 6/2/2023
Map
Castle Street, Denbighshire, Ruthin, Wales, LL15 2NU

Room options

About this area

What's nearby

  • In a national park

Getting around

  • Liverpool (LPL-John Lennon) - 73 min drive
  • Penyffordd Station - 20 min drive
  • Hawarden Station - 23 min drive
  • Hope Station - 23 min drive

Restaurants

  • Siop Nain - 2 min walk
  • Myddelton Grill On The Square - 3 min walk
  • Costa Coffee - 3 min walk
  • Chatwins - 3 min walk
  • Panda Garden - 3 min walk

About this property

Ruthin Castle Hotel

When visiting Ruthin, Ruthin Castle Hotel is a great choice to consider. You can visit the spa to indulge in deep-tissue massages, body wraps or aromatherapy, and Berties serves breakfast. Other highlights at this upmarket hotel include 2 bars/lounges, a fitness centre and a sauna. Fellow travellers like the helpful staff and breakfast.

Languages

English, Welsh

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas

Safety measures

Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 58 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property charges a facilities fee to access the thermal facilities and spa. Access is available for 3-hour sessions: 10 AM-1 PM, 1:30-4:30 PM, or 5-8 PM. Access fees vary from GBP 10 to GBP 20 per person, depending on the date of admission; reservations are recommended. Additional fees apply for spa services.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Uncovered on-site self-parking (fees apply)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
  • No stag or hen parties

Property amenities

Food and drink

  • Full breakfast (surcharge) on weekday mornings 7:30 AM–10:00 AM
  • 2 bars/lounges
  • Restaurant
  • Coffee/tea in a common area
  • BBQs

Travelling with children

  • Children stay for free (see details)

What to do

  • Hiking/biking trails
  • Bike rentals nearby
  • Mountain climbing nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 1277
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Fitness centre
  • Full-service spa
  • 2 hot tubs
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Grab bar near toilet

Languages

  • English
  • Welsh

Room amenities

Be entertained

  • LCD television
  • Digital TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The on-site spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Berties – This restaurant only serves breakfast.
Dragon Tafarn – On-site gastropub. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of GBP 17.00 per person (approximately)

Children & extra beds

  • Rollaway beds are available for an additional charge

Parking

  • Uncovered self-parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Facilities are accessible for an extra charge
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

A shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Contactless check-out is available.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Castle Hotel & Moat Spa
Castle Moat Spa
Moat Spa
Moat Spa Ruthin
Ruthin Castle Hotel & Moat Spa
Ruthin Castle Moat Spa
Ruthin Moat Spa
Spa Ruthin
Ruthin Castle Hotel Moat Spa
Castle Hotel Moat Spa
Ruthin Castle Hotel Wales
Ruthin Castle Hotel Hotel
Ruthin Castle Hotel Ruthin
Ruthin Castle Hotel Moat Spa
Ruthin Castle Hotel Hotel Ruthin

Frequently asked questions

Does Ruthin Castle Hotel offer free cancellation for a full refund?
Yes, Ruthin Castle Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Ruthin Castle Hotel?
As of 30 Jan 2023, prices found for a 1-night stay for 2 adults at Ruthin Castle Hotel on 6 Feb 2023 start from £91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Ruthin Castle Hotel?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Are pets allowed at Ruthin Castle Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Ruthin Castle Hotel?
Yes, there's self parking on site (charges apply).
What are the check-in and check-out times at Ruthin Castle Hotel?
You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Ruthin Castle Hotel and nearby?
Have fun during the warmer months with activities such as hiking. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. Ruthin Castle Hotel also has 2 bars, a sauna and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near Ruthin Castle Hotel?
Yes, there's an on-site restaurant, Berties. Nearby restaurants include Panda Garden (3-min walk), W & G Jones (3-min walk) and Ocean Pearl (5-min walk).
What's the area around Ruthin Castle Hotel like?
Ruthin Castle Hotel is a short 7-minute walk from Ruthin Castle and 3 minutes' walk from Llangollen Motor Museum. The local area is walkable and popular with nature enthusiasts.

Reviews

8.0

Very good

8.0/10

Cleanliness

8.2/10

Staff & service

7.1/10

Amenities

7.2/10

Property conditions & facilities

6.5/10

Eco-friendliness

Reviews

4/10 Fair

Ruth, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Tim, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Paul, 1-night trip
Verified Hotels.com guest review

8/10 Very good

S, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cara, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Graham, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Catherine, 1-night trip
Verified Hotels.com guest review

6/10 Good

vishal, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

John, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Enjoyable stay
After reading some pretty dire reviews I was a little apprehensive staying here, however I am so glad we did!. The room was great (maybe a little shabby, but hey its a property thats getting on a bit!). The food was great, and service fast, breakfast was also good, and staff were all great. The only "downside" was the bed was VERY hard (personal preference) so we will take take a topper next time :-) So take a chance, we enjoyed our stay, and will be back!
Angela, 1-night trip
Verified Hotels.com guest review