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San Clemente Palace Kempinski Venice

Luxury hotel with full-service spa, connected to the convention centre, near St. Mark's Square

  • Free continental breakfast and free WiFi

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Isola di San Clemente, 1, Venice, 30124, VE, Italy
9.0.Superb.
  • Great location, really enjoyed the fact that the hotel had a complimentary shuttle boat…

    Oct 14, 2021

  • the whole stay was perfection. Staff were wonderful. An oasis of calm

    Sep 4, 2019

See all 71 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available for guests
  • Masks are available for guests
  • Guests are provided with free hand sanitiser

Guests rated location

Quiet
Safe
Transport options
Convenient
Dining options

The following facilities or services will be unavailable from October 3 2021 to November 14 2021 (dates subject to change):
  • Dining venue(s)
    • Pool
    • Free WiFi
    • Pet-friendly
    • Airport transfer
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 196 guestrooms
    • Daily housekeeping
    • Marina
    • 3 restaurants and 3 bars/lounges
    • Full-service spa
    • Free children's club

    For families

    • Cots/infant beds (surcharge)
    • Playground on site
    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Children's club (free)
    • Supervised childcare/activities (surcharge)

    What’s around

    • On the waterfront
    • Bridge of Sighs - 25-minute walk
    • St Mark's Campanile - 27-minute walk
    • St. Mark's Basilica - 27-minute walk
    • Doge's Palace - 28-minute walk
    • St. Mark's Square - 30-minute walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Deluxe Room, Lagoon View (Grand)
    • Junior Suite (Navigante)
    • Suite (San Clemente)
    • Deluxe Room, Courtyard View (Grand)
    • Junior Suite, Lagoon View
    • Suite (Marco Polo)
    • Suite (Lido)
    • Deluxe Room, Lagoon View
    • Junior Suite, Courtyard View (Garden)
    • Suite (Lagoon)
    • Deluxe Room, Courtyard View (Garden)
    • Suite (Tiepolo)
    • Suite (Tintoretto)
    • Superior Room, Courtyard View (Garden)
    • Suite (Venice)
    • Superior Room
    • Suite (Giardini)
    • Suite, 2 Bedrooms (Tiepolo)
    • Room (Lido Residence)
    • Suite, 2 Bedrooms (Villa Giardini)

    What’s around

    Landmarks

    • On the waterfront
    • Bridge of Sighs - 25-minute walk
    • St Mark's Campanile - 27-minute walk
    • St. Mark's Basilica - 27-minute walk
    • Doge's Palace - 28-minute walk
    • St. Mark's Square - 30-minute walk
    • Venetian Arsenal - 30-minute walk
    • Peggy Guggenheim Museum - 31-minute walk
    • Palazzo Grassi - 32-minute walk
    • Grand Canal - 33-minute walk
    • La Fenice Opera House - 33-minute walk

    Getting around

    • Marco Polo Airport (VCE) 53-min drive
    • Venezia Ferryport Station 38-min drive
    • Venice Santa Lucia Station 40-min drive
    • Venice (XVQ-Santa Lucia Rail Station) 40-min drive
    • Airport shuttle (surcharge)
    • Train station drop-off (surcharge)
    • Train station pick-up (surcharge)
    • Ferry terminal shuttle
    • Cruise terminal shuttle (surcharge)
    • Shopping centre shuttle (surcharge)
    • Beach shuttle (surcharge)
    • Casino shuttle (surcharge)
    map
    See on map
    Isola di San Clemente, 1, Venice, 30124, VE, Italy

    At a glance

    Hotel size

    • This hotel has 196 rooms
    • This hotel is arranged over 3 floors

    Arriving/leaving

    • Check-in time 2:00 PM-midnight
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    The check-in location differs from the property location. To check in, go to Lady in Red Desk If you are planning to arrive after 4 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.

    Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • Babysitting/childcare*
    • Free children's club

    Pets

    • Pets allowed (dogs and cats only)*
    • Restrictions apply*
    • 2 per room (up to 18 lbs)
    • Pets must be supervised

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Transfers

    • Airport shuttle (available 24 hours)*
    • Train station shuttle (available 24 hours)*
    • Cruise terminal shuttle*
    • Ferry terminal shuttle*

    Parking

    • No on-site parking
    *See fees & policies for additional details or extra charges

    In the hotel

    Taking the kids?

    • Children's club (free)
    • In-room childcare (surcharge)
    • Supervised childcare/activities (surcharge)

    Food and drink

    • Free continental breakfast daily
    • 3 restaurants
    • 3 bars/lounges
    • Snack bar/deli
    • Poolside bar
    • 24-hour room service
    • Free reception
    • Coffee/tea in a common area
    • Barbecue grills

    Things to do

    • Beach shuttle (surcharge)
    • Fitness facilities
    • Outdoor tennis courts - 1
    • Full-service spa
    • Spa treatment room(s)
    • Playground on site
    • Golf lessons available nearby
    • Marina on site
    • Tennis on site
    • Steam room
    • Sauna

    Working away

    • 24-hour business centre
    • Business centre
    • Number of meeting rooms - 6
    • Conference space
    • Conference space size (feet) - 6458
    • Conference space size (meters) - 600
    • Conference centre
    • Computer station

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Limo or town car service available
    • Dry cleaning/laundry service
    • Laundry facilities
    • Hair salon
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services
    • Multilingual staff
    • Porter

    Facilities

    • Number of buildings/towers: 4
    • Year Built – 1600
    • Lift
    • ATM/banking
    • Safe-deposit box at front desk
    • Designated smoking areas
    • Garden
    • Picnic area
    • Terrace
    • Library

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible public bathroom
    • Wheelchair-accessible concierge desk
    • Assistive listening devices in meeting rooms
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible spa
    • Wheelchair-accessible pool
    • Wheelchair-accessible meeting spaces/business centre
    • Wheelchair-accessible on-site restaurant
    • Wheelchair-accessible lounge
    • Visual alarms in hallways
    • Handrails in stairways
    • Bathroom emergency pull cord

    Languages Spoken

    • English
    • French
    • German
    • Italian
    • Spanish
    • Turkish

    In the room

    Home comforts

    • Air conditioning
    • Bathrobes
    • Slippers
    • Iron/ironing board (on request)

    Sleep well

    • Blackout drapes/curtains
    • Soundproofed rooms
    • Premium bedding
    • Sleep Number by Select Comfort mattress

    Things to enjoy

    • In-room massage available

    Freshen up

    • Separate bathtub and shower
    • Rainfall showerhead
    • Bidet
    • Free toiletries
    • Hair dryer

    Be entertained

    • 42-inch flat-screen TV
    • Premium TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Special features

    Spa

    Merchant of Venice SPA has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

    The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision. Guests under 10 years old are not allowed in the spa.

    Dining

    Insieme Restaurant – Overlooking the garden, this buffet restaurant specialises in local cuisine and serves breakfast and brunch. Guests can enjoy al fresco dining (weather permitting).

    La Dolce Restaurant & Bar – This poolside restaurant specialises in local cuisine and serves lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.

    Acquerello Restaurant – Overlooking the ocean, this restaurant specialises in Mediterranean cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

    Sunset Bar – Overlooking the ocean, this cocktail bar only serves light fare. Happy hour is offered. Open daily.

    Clemente Bar – Overlooking the ocean, this lobby lounge only serves light fare. Happy hour is offered. Open daily.

    Recreation

    On Site

    • Fitness facilities
    • Marina on site
    • Outdoor tennis courts -
    • Sauna
    • Steam room
    • Tennis on site
    • Playground on site

    Nearby

    • Golf lessons available nearby

    Awards and affiliations

    The property is a member of the Leading Hotels of the World and Historic Hotels of the World.

    Fees & policies

    Mandatory feesPay at property

    You'll be asked to pay the following charges by the property at check-in or check-out:

    • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 per cent reduction applies from 1 January to 31 January.
    • A tax is imposed by the city: From 1 January to 31 January, EUR 3.50 per person, per night for adults; EUR 1.70 per night for guests aged 10-16 years old.
    • A tax is imposed by the city: From 1 February to 31 December, EUR 5.00 per person, per night for adults; EUR 2.50 per night for guests aged 10-16 years old.

    Optional extras

    • Airport shuttle service is offered for an extra charge of EUR 145 per vehicle (one-way. Maximum occupancy 6)
    • Cruise ship terminal shuttle, ferry terminal shuttle and train station pick-up services are offered for an extra charge
    • Beach shuttle, casino shuttle and shopping centre shuttle service is offered for an extra charge
    • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

    Children & extra bedsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
    • In-room babysitting is available for an extra charge
    • Childcare is available for an extra charge
    • Cots/infant beds are available for EUR 50.0 per day
    • Rollaway beds are available for EUR 100.0 per day
    • Babysitting/childcare is available for an extra charge
    • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

    PetsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
    • Pets are allowed for an extra charge of EUR 70 per accommodation, per night
    • Service animals exempt from fees
    • Contact the property at the number on the booking confirmation for details on pet restrictions

    Pool, spa & gym (if applicable)Pay at property

    You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
    • Children under 15 years old are not allowed in the spa without adult supervision
    • Guests under 10 years old are not allowed in the spa
    • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

    This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

    Policies

    The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Only registered guests are allowed in the guestrooms.

    This property uses eco-friendly cleaning products.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    For transfers, guests must contact the property 24 hours prior to arrival on the number on the booking confirmation.

    This property accepts credit cards and cash.

    Cash transactions at this property cannot exceed EUR 1999.99 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

    Also known as

    • San Clemente Kempinski Venice
    • San Clemente Palace Kempinski Venice
    • San Clemente Palace Kempinski
    • San Clemente Palace Hotel And Resort
    • San Clemente Palace Hotel Venice
    • San Clemente Palace Kempinski Venice Hotel Venice
    • San Clemente Palace Kempinski Venice Hotel
    • San Clemente Palace Kempinski Venice Venice
    • San Clemente Palace Kempinski Venice Hotel Venice
    • San Clemente Kempinski Venice
    • San Clemente Palace Kempinski Venice Hotel
    • San Clemente Palace Kempinski Venice Venice
    • San Clemente Palace Kempinski Venice Hotel
    • San Clemente Palace Kempinski Hotel

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, San Clemente Palace Kempinski Venice does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Sorry, there's no on-site parking at San Clemente Palace Kempinski Venice.
    • Yes, there's a pool.
    • Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 8 kg per pet. There's a charge of EUR 70 per accommodation, per night. Service animals are exempt from fees.
    • You can check in from 2:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
    • Yes, there are 3 on-site restaurants, featuring al fresco dining, local cuisine and garden views. The dining venue(s) will be unavailable from 3 October 2021 to 14 November 2021 (dates subject to change). Nearby restaurants include Trattoria Altanella (7-min walk), Trattoria Ai Cacciatori (7-min walk) and La Palanca (9-min walk).
    • Yes, an airport shuttle is available. The charge is EUR 145 per vehicle one-way.
    • No, this hotel doesn't have a casino, but Casino of Venice (2.2 mi) and Ca' Noghera Casino of Venice (7.6 mi) are both nearby.
    • Practise your swing on the tennis courts. Additional recreation nearby includes casino gaming. Indulge in a treatment at the spa and enjoy other amenities such as 3 bars and a sauna. San Clemente Palace Kempinski Venice also has a steam room and a picnic area, as well as a garden.
    9.0.Superb.
    • 10.0.Exceptional

      An oasis of calm from which you can access Venice easily and as often as you wish. Elegant, upmarket but not intimidating. Expensive but deals to be had and worth every penny.

      6 night romance trip, Jul 26, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Great location and building, excellent service, generally 5 stars without being stuffy or pretentious.

      4 night romance trip, Jul 24, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Excellent staff. Lovely grounds. Delicious breakfast.

      4 night romance trip, Jul 23, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      San Clemente is like a little oasis of calm and beauty!

      4 night family trip, Jul 7, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      The property was everything anyone could wish for. The setting is perfect

      3 night family trip, Jun 6, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      The staff were incredibly polite all around the hotel , always saying hello. The service at breakfast was poor unfortunately. There didn’t seem to be enough staff so the requests fir tea and cofffee etc took a long time. The actual food selection was good.

      3 night romance trip, Apr 17, 2019

      Verified Ebookers guest review

    • 10.0.Exceptional

      The hotel is glorious. Perfectly located on its own island about a 10 minute free hotel boat ride from St Marks Square. Hotel is an ex monastery and has been fantastically renovated and converted to a hotel. It has big rooms, plenty of space, nice grounds, a great swimming pool, attentive staff, great bar and good food (not cheap though!). A small gym and spa area. It was just absolutely perfect to spend a day sightseeing in Venice and then be able to escape the hustle and bustle to go back to the hotel and chill. Highly recommended and we had a wonderful stay there.

      5 night romance trip, Apr 14, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Tranquility

      Great Hotel away from the hustle and bustle of Venice.

      Michael, 4 night romance trip, Apr 9, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Everything was wonderful. Nothing to improve on!! Special commendation to Antonio the concierge who once again made our visit memorable. He is part of the reason we return to San Clemente.😁😁😁

      3 night romance trip, Mar 28, 2019

      Verified Expedia guest review

    • 4.0.Fair

      Not Even Close to 5-Star Experience

      Pros: Beautiful location Friendly staff Cons: Room was 1 hour late - forgot our name several times during the 1 hour wait. Dinner took 1 hour for meal to arrive and still charged 18 euro for 2 small diet Cokes. Room listed as lagoon view - was obstructed view and considered an “upgrade” No response to address complaints

      Jeremy, 1 night trip, Oct 20, 2021

      Verified Hotels.com guest review

    See all 71 reviews