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All properties in Naples, Campania, Italy
1 room, 2 adults

Best Western Hotel Plaza

4-star4 stars
Great for families

Good to know

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Fridge
Piazza Principe Umberto I, 23, Naples, NA, 80142, Italy

4-star hotel with bar/lounge, near Spaccanapoli
  • Free WiFi
  • Great for families

    Good to know

    • Free cots/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Fridge
  • Collect stampsYou can collect™ Rewards stamps here
Tasty breakfast
Fantastic service
Good internet service
Great location

Best Western Hotel Plaza

from £71
  • Superior Room, 2 Single Beds
  • Superior Room, 1 King Bed
  • Family Room, Multiple Beds
  • Superior Room, Multiple Beds
  • Standard Room, 1 Double Bed (Bed is French Bed)
  • Junior Suite, Multiple Beds, Terrace

What’s around Best Western Hotel Plaza


  • In Naples City Centre
  • Port of Naples - 25-minute walk
  • Piazza del Plebiscito - 37-minute walk
  • Spaccanapoli - 7-minute walk
  • Naples Underground - 14-minute walk
  • Sansevero Chapel Museum - 18-minute walk
  • University of Naples Federico II - 20-minute walk
  • Piazza Bellini - 20-minute walk

Getting around

  • Naples (NAP-Naples Intl.) 5-min drive
  • Naples Central Station 5-min walk
  • Montesanto Station 30-min walk
  • Naples San Giovanni Barra Station 5-min drive
  • Piazza Garibaldi Station 5-min walk
  • Porta Nolana Station 7-min walk
  • Piazza Cavour Station 16-min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 57 rooms
  • This hotel is arranged over 5 floors


  • Check-in time 2 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others


  • One child stays free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Airport shuttle (available 24 hours) *


  • Self parking *

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Working away
  • Business centre
  • Conference space size (feet) - 1076
  • Conference space size (meters) - 100
  • One meeting room
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Number of buildings/towers - 1
  • Lift
  • Designated smoking areas
  • Rooftop terrace
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • English
  • French
  • Italian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Soundproofed rooms
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Fridge
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Best Western Hotel Plaza’s small print

Also known as

  • Best Western Hotel Plaza Naples
  • Best Western Plaza Naples
  • Best Western Hotel Plaza Hotel
  • Best Western Hotel Plaza Naples
  • Best Western Hotel Plaza Hotel Naples


All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 2999.99 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Contactless check-in is available.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival on the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

Optional extras

Self-parking costs EUR 18.00 per day

Buffet breakfast is offered for an extra charge of EUR 10 for adults and EUR 10 for children (approximately)

Airport shuttle service is offered for an extra charge of EUR 30 per vehicle (one-way)

Airport shuttle service for children costs EUR 0.00

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Best Western Hotel Plaza

  • Does Best Western Hotel Plaza offer free cancellation for a full refund?
    Yes, Best Western Hotel Plaza does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Best Western Hotel Plaza?
    Yes. Self-parking costs EUR 18.00 per day.
  • Are pets allowed at Best Western Hotel Plaza?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Best Western Hotel Plaza?
    You can check in from 2 PM to midnight. Check-out time is 11 AM.
  • Are there restaurants at or near Best Western Hotel Plaza?
    Yes. Nearby restaurants include Pasticceria Attanasio (1-min walk), Mimi alla Ferrovia (2-min walk) and Caffetteria Viva Napoli (2-min walk).
  • Is an airport shuttle service offered by Best Western Hotel Plaza?
    Yes, an airport shuttle is available. The charge is EUR 30 per vehicle one-way.

Recent reviews

Good 7.0 From 183 reviews

Very good 8.0
Good value central hotel
The hotel was nice, clean, spacious and centrally located, so for most visitors this will be a good choice. However, The disabled bathroom facilities were not up to standard and would not work for a disabled guest without an accompanying carer and were also challenging for the carer in this case. Grab bars, next to the toilet, shower curtains and bigger showering area are needed at the minimum. Nevertheless, the staff were helpful and friendly with individual requests, so our stay was enjoyable in spite of the niggles.
gb4 night family trip
Poor 2.0
would be more accurate if Best Western removed the word 'Best' from the hotel title. AC unit control not working and system permanently on so only way to control at night was to remove key card form elec switch block. Severely overpriced for quality of hotel.
Peter, gb1 night business trip
Very good 8.0
Napoli Away
Nice short break in Naples
Christopher, gb2 night trip with friends
Fair 4.0
Unsafe as lone females
Tajinder, gb1 night family trip
Very good 8.0
good location for exploring Naples
Jaimini, gb1 night family trip
Poor 2.0
Just No, Never Again
Neither of the reception desk employees were very helpful at this supposedly 4-star hotel. Every single time we asked a question or had a request, they would respond with disdain as if it was a great burden for them to do their jobs. I'm sorry we asked you where the restroom in the lobby is, I'm sorry we asked what time breakfast is or what a good nearby pizza restaurant is; we should be ashamed for not knowing the layout and rules of your hotel or recommended restaurants nearby. Additionally, when they store your luggage prior to check-in, it's not well-protected, at all. They keep it in an unlocked and unsupervised cabinet feigning that they actually care whether your things are stolen or not by giving you a reclaim ticket. What actually happens when you return to the hotel to finish check-in is that they just tell you to go grab it yourself. Anyone can grab whatever luggage they want, if they so desired.
gb1 night romance trip
Very good 8.0
Good Service Great breakfast
Anna, ca1 night trip
Very good 8.0
Good hotel, conveniently located near the terminus. Surroundings not that good, but very convenient.
r rubens, au2 night romance trip
Good 6.0
Quick stay in a sketchy area
Stayed here with high expectations because of the name. The place itself isn’t bad. I would not recommend the area at all though. Many great areas in Naples but this was not one of them. Didn’t have any issues but definitely didn’t feel the most comfortable walking around at night. The shower is extremely small. Most will struggle to get in and out of it in the single room. Overall if you need a cheep place near the train station this place works. If you are looking for a nice location and relaxing atmosphere this is not the place.
Scott, ie2 night trip
Very good 8.0
Good hotel - poor area
It was a pleasant stay. It is close to the train station and other means of transport. The local area needs improvement as it is very dirty.
il2 night family trip

Best Western Hotel Plaza

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