Best Western Hotel Plaza

Photo gallery for Best Western Hotel Plaza

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Superior Room, 1 King Bed | Balcony
Junior Suite, Multiple Beds, Terrace | Minibar, in-room safe, desk, soundproofing
Junior Suite, Multiple Beds, Terrace | Minibar, in-room safe, desk, soundproofing
Superior Room, 2 Single Beds | Minibar, in-room safe, desk, soundproofing

Overview of Best Western Hotel Plaza

Best Western Hotel Plaza

4.0 star property
4-star hotel with bar/lounge, near Port of Naples

7.2/10 Good

597 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Refrigerator
  • Connecting rooms available
The price is £135
Price available on 2/10/2022
Map
Piazza Principe Umberto I, 23, Naples, NA, 80142
Main amenities
  • Daily housekeeping
  • Rooftop terrace
  • Breakfast available
  • Self parking
  • Bar/lounge
  • 24-hour room service
  • Coffee shop/cafe
  • Business centre
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
For families
  • Children stay free
  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

Choose dates to view prices

About this area

What's nearby

  • In Naples City Centre
  • Port of Naples - 25 min walk
  • Molo Beverello Port - 31 min walk
  • Piazza del Plebiscito - 37 min walk
  • Spaccanapoli - 1 min drive
  • Naples National Archaeological Museum - 9 min drive
  • Galleria Umberto - 13 min drive
  • Via Toledo - 3 min drive
  • Castel dell'Ovo - 6 min drive
  • Lungomare Caracciolo - 6 min drive
  • Herculaneum - 26 min drive

Getting around

  • Naples International Airport (NAP) - 5 min drive
  • Naples (INP-Naples Central Rail Station) - 5 min walk
  • Naples Central Station - 6 min walk
  • Montesanto Station - 30 min walk
  • Piazza Garibaldi Station - 5 min walk
  • Porta Nolana Station - 7 min walk
  • Piazza Cavour Station - 16 min walk
  • Airport shuttle (surcharge)

About this property

Best Western Hotel Plaza

4-star hotel in the heart of Naples City Centre
Port of Naples is located near Best Western Hotel Plaza, which provides a round-trip airport shuttle, a rooftop terrace and a coffee shop/cafe. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self-parking (surcharge) and concierge services
  • Coffee/tea in the lobby, express check-in and a TV in the lobby
  • A front desk safe, multilingual staff and a porter/bellboy
  • Guest reviews say great things about the proximity to shopping
Room features
All guest rooms at Best Western Hotel Plaza have comforts, such as 24-hour room service and climate-controlled air conditioning, in addition to amenities, such as complimentary wireless Internet access and safes.
More amenities include:
  • Bathrooms with rainfall showers and bidets
  • 32-inch LCD TVs with premium channels
  • Balconies, fridges and free infant beds

Languages

English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 57 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Express check-in/out
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site self-parking (EUR 18.00 per day)

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–11 AM
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Travelling with children

  • Children stay free

Working away

  • Business centre
  • Meeting room
  • Conference space (1076 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas

Accessibility

  • Wheelchair accessible
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • English
  • French
  • Italian
  • Spanish

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night. This tax does not apply to children under 14 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 10 for adults and EUR 10 for children (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 30 per vehicle (one-way)

Children & extra beds

  • Airport shuttle service for children costs EUR 0.00
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Parking

  • Self-parking costs EUR 18.00 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Contactless check-in is available.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1999.99 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Best Western Hotel Plaza Hotel
Best Western Hotel Plaza Naples
Best Western Plaza Naples
Best Western Hotel Plaza Naples
Best Western Hotel Plaza Hotel Naples

Frequently asked questions

Does Best Western Hotel Plaza offer free cancellation for a full refund?
Yes, Best Western Hotel Plaza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Best Western Hotel Plaza?
As of 29 Sept 2022, prices found for a 1-night stay for 2 adults at Best Western Hotel Plaza on 2 Oct 2022 start from £135, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Best Western Hotel Plaza?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Best Western Hotel Plaza?
Sorry, pets aren't allowed.
Is parking offered on site at Best Western Hotel Plaza?
Yes. Self-parking costs EUR 18.00 per day.
Is an airport shuttle service offered by Best Western Hotel Plaza?
Yes, an airport shuttle is available. The charge is EUR 30 per vehicle one-way.
What are the check-in and check-out times at Best Western Hotel Plaza?
You can check in from 2 PM - midnight. Check-out time is 11 AM. Express check-in and check-out and contactless social distancing are available.
Are there restaurants at or near Best Western Hotel Plaza?
Yes. Nearby restaurants include Pizzeria Fortuna (4-min walk), Pizzeria Vincenzo Costa (4-min walk) and Ferrieri (4-min walk).
Does Best Western Hotel Plaza have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Best Western Hotel Plaza like?
Best Western Hotel Plaza is in Naples City Centre, a short 5-minute drive from Naples International Airport (NAP) and 3 minutes' walk from Piazza Giuseppe Garibaldi. Travellers say that this hotel is in a good location.

Overall score and ratings

7.2

Good

8.0/10

Cleanliness

7.7/10

Staff & service

7.1/10

Amenities

7.3/10

Property conditions & facilities

6.8/10

Eco-friendliness

4/10 Fair

Sean, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Charged Superior room money given very small room
SAJID, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Large bathroom for European facilities. It was nice to have an “American sized” room and bathroom when traveling in places where the rooms have been small. Naples overall is pretty trashy (literally trash everywhere) but this was nice once you get inside the building.
Kaitlyn, 1-night trip
Verified Expedia guest review

2/10 Poor

Charged me an extra 350 without tellin me
Matthew, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great place
Anthony, 1-night trip
Verified Travelocity guest review

6/10 Good

1-night trip
Verified Hotels.com guest review

4/10 Fair

Only stayed a few hours - bed sheets were dirty. Would not recommend.
Jenny, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Look for a better hotel elsewhere
While the hotel is close to historical sites, the area Is around the hotel is disgustingly filthy. Trash everywhere, parking is an underground garage 2 city blocks away, and the shower was tiny.
Dustin, 3-night trip
Verified Hotels.com guest review

6/10 Good

Location close to train station but neighborhood a little sketchy. Breakfast was very good.
Bruce, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Monica, 1-night family trip
Verified Hotels.com guest review