Best Western Hotel Plaza

4.0 star property
4-star hotel with bar/lounge, near Port of Naples

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Best Western Hotel Plaza

Photo gallery for Best Western Hotel Plaza

Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing
Daily buffet breakfast (EUR 10 per person)

Overview of Best Western Hotel Plaza



Property highlights

  • Airport transfer
  • Free WiFi
  • Parking available
  • Air conditioning
  • Laundry facilities
  • Bar
Piazza Principe Umberto I, 23, Naples, NA, 80142
Main amenities
  • Daily housekeeping
  • Rooftop terrace
  • Breakfast available
  • Self parking
  • Bar/lounge
  • 24-hour room service
  • Coffee shop/cafe
  • Business centre
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
Feel at home
  • Children stay free
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace

Room options

Superior Room, 2 Single Beds

  • 18 sq m
  • Sleeps 3
  • 2 Single Beds

Junior Suite, Multiple Beds, Terrace

  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Superior Room, 1 King Bed

  • 18 sq m
  • Sleeps 3
  • 1 King Bed

Family Room, Multiple Beds

  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Standard Triple room

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Standard Room, 1 Double Bed (Bed is French Bed)

  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

About this area

What's nearby

  • In Naples City Centre
  • Port of Naples - 25 min walk
  • Via Toledo - 27 min walk
  • Molo Beverello Port - 36 min walk
  • Piazza del Plebiscito - 40 min walk
  • Spaccanapoli - 1 min drive
  • Naples National Archaeological Museum - 2 min drive
  • Naples Underground - 4 min drive
  • Sansevero Chapel Museum - 4 min drive
  • Piazza Dante - 3 min drive
  • Galleria Umberto - 4 min drive

Getting around

  • Naples International Airport (NAP) - 5 min drive
  • Naples (INP-Naples Central Rail Station) - 5 min walk
  • Naples Central Station - 6 min walk
  • Montesanto Station - 30 min walk
  • Principe Umberto Tram Stop - 2 min walk
  • Piazza Garibaldi Station - 3 min walk
  • Garibaldi Tram Stop - 3 min walk
  • Airport shuttle (surcharge)


  • Pasticceria Eredi Carraturo - 3 min walk
  • McDonald's - 3 min walk
  • Mimì alla Ferrovia - 2 min walk
  • Ristorante Pizzeria Azzurra - 3 min walk
  • Pizzeria da Gaetano - 3 min walk

About this property

Best Western Hotel Plaza

Best Western Hotel Plaza is only 2.7 mi (4.4 km) from the airport and offers a shuttle (available 24 hours) for EUR 30 per vehicle one-way. Guests looking for a bite to eat can visit the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Other highlights at this upmarket hotel include a rooftop terrace and a terrace. Public transportation is only a short walk: Principe Umberto Tram Stop is steps away and Piazza Garibaldi Station is 3 minutes.


English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter


Contactless social distancing
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 57 rooms
  • Arranged over 5 floors


  • Check-in time from 2 PM until midnight
  • Express check-in/out available
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required


  • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding


  • Pets not allowed


  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms


  • Covered on-site self-parking (EUR 20 per day; includes in/out privileges)


  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–11 AM
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • Meeting room
  • Conference space (1076 square feet)


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop


  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas


  • Wheelchair-accessible
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Fridge


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 4.50 per person, per night. This tax does not apply to children under 14 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 10 for adults and EUR 10 for children
  • Airport shuttle service is offered for an extra charge of EUR 30 per vehicle (one-way)

Children & extra beds

  • Airport shuttle service for children costs EUR 0.00
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport


  • Covered self-parking costs EUR 20 per day with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Contactless check-in is available.


This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Best Western Hotel Plaza Hotel
Best Western Hotel Plaza Naples
Best Western Plaza Naples
Best Western Hotel Plaza Naples
Best Western Hotel Plaza Hotel Naples

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Best Western Hotel Plaza?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Best Western Hotel Plaza?
Sorry, pets aren't allowed.
Is parking offered on site at Best Western Hotel Plaza?
Yes. Self-parking costs EUR 20 per day.
Is an airport shuttle service offered by Best Western Hotel Plaza?
Yes, an airport shuttle is available. The charge is EUR 30 per vehicle one-way.
What are the check-in and check-out times at Best Western Hotel Plaza?
You can check in from 2 PM - midnight. Check-out time is 11 AM. Express check-in and check-out and contactless social distancing are available.
Does Best Western Hotel Plaza have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Best Western Hotel Plaza like?
Best Western Hotel Plaza is in Naples City Centre, a short 5-minute drive from Naples International Airport (NAP) and 3 minutes' walk from Piazza Giuseppe Garibaldi.







Staff & service




Property conditions & facilities




6/10 Good

1-night trip
Verified guest review

10/10 Exceptional

Plain but serviceable!
I’d stay there again. Conveniently close to Napoli Centrale station and the Metro. Quiet. Well maintained older hotel.
R J, 13-night family trip
Verified guest review

8/10 Very good

Travelling in Italy
I traveled with my son. The hotel was very nice. Good breakfast very clean. One problem was the parking. I had to pay 20 earo for a day and that’s a lot. You must help your guests
Shay, 3-night family trip
Verified guest review

8/10 Very good

Amy, 1-night trip
Verified Expedia guest review

10/10 Exceptional

This property is in an excellent location for tram, airport transfer and rail services. Good restaurants are a short walk away. The best part of this hotel is the staff who were friendly and helpful particularly’Gianfranco’. Like any city there are some undesirable aspects but hey look past them embrace it and stay at this hotel.
John, 3-night family trip
Verified Expedia guest review

8/10 Very good

EDWINA, 3-night trip
Verified Expedia guest review

8/10 Very good

Rooms were small, but clean and well-kept. No breakfast service. Neighborhood is sketchy. Staff was courteous, friendly and helpful.
Mark, 2-night family trip
Verified Expedia guest review

8/10 Very good

It was close to central station and metro so very convenient to go anywhere; however the area surrounding the property was somewhat dirty and a bit downscale.
Verified Expedia guest review

2/10 Poor

We just spent one night there. Before we booked, we called to confirm there was AC on the property, since Naples was hot even during December. Well, they had. however, we were told that only heating was working during winter..... We were asked to open our windows and the street noise was unbearable. They offered us an inside room, really?, it would be even hotter, no window.... On top of that, there was zero internet signal in the room. ( we tried 4 devices), we complained and they were rough. In the end they only came to verify that the internet was ok in the hallway! . We literally, had to open the room's door and get close to the hallway to receive signal. The mattress had bumps. This is not a 4 stars hotel by any means, perhaps 1 or 2 stars by American standards.
Verified Orbitz guest review

8/10 Very good

Convenient to train station. Friendly, accommodating staff. Good breakfast in a beautiful setting. View rooms are great; non-view rooms are abysmal. This was our second stay there in 12 years, and we would stay there again.
Andrea, 3-night romance trip
Verified Orbitz guest review