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Hotel Illa D'Or

Photo gallery for Hotel Illa D'Or

Front of property
On the beach, beach towels
On the beach, beach towels
Seasonal outdoor pool, open 8 AM to 8 PM, pool umbrellas
Terrace/patio

Overview of Hotel Illa D'Or

VIP Access

Hotel Illa D'Or

4.0 star property
Pollensa beachfront hotel with 2 restaurants, pool bar

9.4/10 Exceptional

497 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
  • Air conditioning
Map
Passeig de Colon, 265, Port de Pollenca, Pollensa, Mallorca, 7470
Main amenities
  • Daily housekeeping
  • On the beach
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Health club
  • Outdoor tennis court
  • Sauna
  • Beach towels
  • Seasonal outdoor pool
  • Spa tub
  • Pool bar
  • Room service
For families
  • Children stay free
  • Babysitting (surcharge)
  • Private bathroom
  • Living room
  • Television
  • Garden

Room options

About this area

Getting around

  • Muro Station - 27 min drive
  • Inca Station - 28 min drive
  • Sa Pobla Station - 30 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Laroc - 9 min walk
  • Restaurante Na Ruixa - 12 min walk
  • Al Fresco Deli - 12 min walk
  • Guru - 13 min walk
  • Brisas - 14 min walk

About this property

Hotel Illa D'Or

Hotel Illa D'Or offers an airport shuttle (available 24 hours) for EUR 50 per person one-way. Guests can indulge in massages, facials or body treatments, and Restaurante 1929, one of 2 restaurants, serves dinner. A poolside bar, a health club and a fitness centre are other highlights at this upmarket hotel. The helpful staff and restaurant get great marks from fellow travellers.

Languages

English, French, German, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 120 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property enforces a smart-casual dress code during dinner at its restaurants, which includes long trousers for men.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Babysitting (surcharge)

What to do

  • On the beach
  • Tennis

Working away

  • Business centre
  • Meeting room
  • Conference space (861 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach towels
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1929
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Health club
  • Seasonal outdoor pool
  • Hot tub
  • Outdoor tennis court
  • Sauna

Accessibility

  • Lift
  • In-room accessibility (select rooms)

Languages

  • English
  • French
  • German
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 26-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Dressing gowns

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Restaurante 1929 – This restaurant only serves dinner.
La Terrassa – This fine-dining restaurant specialises in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Gin and Tonic Corner – On-site cocktail bar. Guests can enjoy al fresco dining (weather permitting).

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 13.50 per person (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 50 per person (one-way)

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 8 PM
  • The seasonal pool is open from March to October
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitiser.

Contactless check-out is available.

Policies

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Hotel Illa
Hotel Illa d'Or
Hotel Illa d'Or Pollensa
Illa d'Or
Illa d'Or Hotel
Illa d'Or Pollensa
Illa Hotel
Hotel Illa D'Or Hotel
Hotel Illa D'Or Pollensa
Hotel Illa D'Or 4**** Sup
Hotel Illa D'Or Hotel Pollensa

Frequently asked questions

Does Hotel Illa D'Or offer free cancellation for a full refund?
Yes, Hotel Illa D'Or does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Illa D'Or?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Hotel Illa D'Or?
Yes, there's a seasonal outdoor pool. Guests have pool access from 8 AM to 8 PM.
Are pets allowed at Hotel Illa D'Or?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Illa D'Or?
Sorry, there's no on-site parking at Hotel Illa D'Or.
Is an airport shuttle service offered by Hotel Illa D'Or?
Yes, an airport shuttle is available. The charge is EUR 50 per person one-way.
What are the check-in and check-out times at Hotel Illa D'Or?
You can check in from 2 PM - anytime. Check-out time is noon. Contactless check-out is available.
What is there to do at Hotel Illa D'Or and nearby?
Practise your swing on the tennis courts. Relax in the hot tub or enjoy the use of other amenities, which include a seasonal outdoor pool and a sauna. Hotel Illa D'Or also has a health club and a garden.
Are there restaurants at or near Hotel Illa D'Or?
Yes, there are 2 on-site restaurants, featuring al fresco dining and Mediterranean cuisine. Nearby restaurants include Laroc (9-min walk), Restaurante Na Ruixa (12-min walk) and Al Fresco Deli (12-min walk).
What's the area around Hotel Illa D'Or like?
Hotel Illa D'Or is on Playa d'Albercuix, a short 16-minute walk from Pollensa Port and 19 minutes' walk from Playa del Port de Pollença. The local area is walkable and popular for its beaches.

Overall score and ratings

9.4

Exceptional

9.6/10

Cleanliness

9.5/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

Lovley Hotel
The hotel is well positioned, with excellent staff and direct access into the Med for a swim. 5 mins walk to the main town.
alexander, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Andrew, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Andrew, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Chris, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

mark, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Richard, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Shirley, 10-night trip
Verified Hotels.com guest review

8/10 Very good

Shelley Janine, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Perfect 🌟
Just the best ever..i was on my own and felt absolutely fine. Fantasric thankyou 🌟
gabriella, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

We stayed in the apartments . Always a pleasure. Dreamy location .Wonderful experience .
Nina, 3-night family trip
Verified Expedia guest review