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All properties in Caguas, Puerto Rico

Four Points by Sheraton Caguas Real Hotel & Casino

Mountain hotel in Caguas with casino and outdoor pool

  • Free WiFi
From
£192

Image gallery

  • Suite, 1 King Bed, Non Smoking - Guest Room
  • Suite, 1 King Bed, Non Smoking - Guest Room
  • Suite, 1 King Bed, Non Smoking - Bathroom
  • Deluxe Suite, 1 King Bed, Non Smoking, Pool View - Bathroom
  • Suite, 1 King Bed, Non Smoking - Guest Room
Suite, 1 King Bed, Non Smoking - Guest Room. Image 1 of 60.
1 / 60Suite, 1 King Bed, Non Smoking - Guest Room
500 Alhambra En Granada Boulevard, Caguas, 00726, Puerto Rico
8.6.Fabulous.
  • The personnel was very friendly. Professional and helpful.

    Nov 26, 2021

  • Very good service and pleasant, nice gym

    Nov 24, 2021

See all 333 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Guests are provided with free hand sanitiser

Guests rated location

Quiet
Safe
Easy parking
Convenient
Dining options
  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 125 smoke-free guestrooms
  • Daily housekeeping
  • Casino
  • Restaurants and bar/lounge
  • 1 outdoor pool
  • Breakfast available

For families

  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television

What’s around

  • Jardin Botanico y Cultural de Caguas - 4.4 mi / 7.1 km
  • El Yunque National Forest - 12.3 mi / 19.9 km
  • Plaza las Americas - 18.1 mi / 29.2 km
  • Jose Miguel Agrelot Coliseum - 19 mi / 30.6 km
  • Casino del Mar at La Concha Resort - 20.9 mi / 33.6 km
  • Sheraton Casino - 21.4 mi / 34.4 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, 2 Queen Beds, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking
  • Deluxe Room, 2 Queen Beds, Non Smoking, Pool View
  • Deluxe Room, 1 King Bed, Non Smoking, Pool View
  • Suite, 1 King Bed, Non Smoking
  • Deluxe Suite, 1 King Bed, Non Smoking, Pool View
  • Suite, 1 King Bed, Non Smoking

What’s around

Landmarks

  • Jardin Botanico y Cultural de Caguas - 4.4 mi / 7.1 km
  • El Yunque National Forest - 12.3 mi / 19.9 km
  • Plaza las Americas - 18.1 mi / 29.2 km
  • Jose Miguel Agrelot Coliseum - 19 mi / 30.6 km
  • Casino del Mar at La Concha Resort - 20.9 mi / 33.6 km
  • Sheraton Casino - 21.4 mi / 34.4 km
  • Puerto Rico Convention Center - 21.5 mi / 34.6 km
  • Pan American Pier - 21.6 mi / 34.7 km
  • Condado Beach - 21.6 mi / 34.8 km
  • Escambron Beach - 21.8 mi / 35.1 km

Getting around

  • San Juan (SJU-Luis Munoz Marin Intl.) 30-min drive
map
See on map
500 Alhambra En Granada Boulevard, Caguas, 00726, Puerto Rico

At a glance

Hotel size

  • This hotel has 125 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-noon
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 21

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (USD 11.15 per day; includes in/out privileges)
  • On-site valet parking (USD 13 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast on weekends (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • Number of outdoor pools - 1
  • Waterslide
  • 24-hour fitness facilities
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Casino
  • Pool sunloungers
  • Pool umbrellas

Working away

  • Business centre
  • Conference space
  • Meeting rooms
  • Conference centre
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers: 1
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Portable bathtub seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Roll-in shower
  • Visual fire alarm
  • Lever door handles

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Sleep Number by Select Comfort mattress

Freshen up

  • Private bathroom
  • Bathtub only
  • Free toiletries
  • Hair dryer

Be entertained

  • 55-inch LED TV
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Flor de Caña Eatery & Bar – Overlooking the pool, this family restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges by the property at check-in or check-out:

  • Service fee: 18.87 per cent

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 15.00 per person (approximately)
  • Early check-in can be arranged for an extra charge of USD 25.00 (subject to availability)
  • Late checkout can be arranged for an extra charge of USD 25.00 (subject to availability)

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Rollaway beds are available for USD 25.0 per stay

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Self-parking costs USD 11.15 per day with in/out privileges
  • Valet parking costs USD 13 per day with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

  • Four Points Sheraton Caguas Real Hotel
  • Four Points Sheraton Caguas Real Hotel Casino
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  • Four Points Sheraton Caguas Real Casino
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  • Puerto Rico Four Points
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  • Four Points By Sheraton Caguas Real Hotel And Suites

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Four Points by Sheraton Caguas Real Hotel & Casino does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self-parking costs USD 11.15 per day. Valet parking costs USD 13 per day.
  • Yes, there's an outdoor pool.
  • Sorry, neither pets nor service animals are allowed.
  • You can check in from 3 PM - noon. There's a charge of USD 25.00 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of USD 25.00 (subject to availability). Express check-in and check-out are available.
  • Yes, Flor de Caña Eatery & Bar offers pool views. Nearby restaurants include Sizzler (2.5 mi), Orujo Taller De Gastronomia (3 mi) and Bistro Tartine (3.2 mi).
  • Yes, the 3800 square-foot casino features 433 slot machines and 10 gaming tables. Bingo is offered.
  • Four Points by Sheraton Caguas Real Hotel & Casino has a casino and a water slide, as well as a 24-hour fitness centre and a garden.
8.6.Fabulous.
  • 10.0.Exceptional

    Great Stay!

    Updated modern hotel with easy access to high access to highway. Very clean and staff was very professional.

    Oscar, 2 night trip, Oct 24, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great place to stay if you are doing business on the east side of the Island. Super clean and modern!

    Manuel, 3 night business trip, Oct 9, 2021

    Verified Orbitz guest review

  • 2.0.Poor

    F

    KATHERINE, 1 night family trip, Oct 8, 2021

    Verified Travelocity guest review

  • 10.0.Exceptional

    Overall good.

    Carmen M, 3 night family trip, Sep 28, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    First , you have to asked for someone to come clean up your room a day before. If you don’t do it like that the room doesn’t get clean. Second, you paying almost $700.00 for Four days and you don’t even have parking. They charge you $11.00 every day , just so you can parked while you stayed. No continental breakfast, not even a water bottle you get. You’re better of renting a AIRBNB

    Jessica, 4 night trip with friends, Sep 19, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Rooms are really clean, bed is comfortable

    William, 2 night trip, Sep 17, 2021

    Verified Expedia guest review

  • 6.0.Good

    They charge for everything, no enough employees in the area , no microwave in rooms

    Juan, 2 night family trip, Aug 23, 2021

    Verified Expedia guest review

  • 8.0.Very good

    I liked the hospitality but i didn't like the charging of parking being that the hotel rates have skyrocketed

    4 night family trip, Aug 12, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Everything was quite nice nothing I didn’t like

    3 night trip, Aug 7, 2021

    Verified Orbitz guest review

  • 10.0.Exceptional

    The stay and hotel were great. The only issue that I have is that the location of the hotel was away from everything.

    5 night romance trip, Aug 2, 2021

    Verified CheapTickets guest review

See all 333 reviews