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Roc Jungle Tulum

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Overview of Roc Jungle Tulum

Roc Jungle Tulum

3.5 star property
3.5-star beach hotel with spa, near Tulum Beach
8.0 out of 10 Very good
8.0/10 Very good

45 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Spa
  • Airport transfer
  • Pet-friendly
  • Free parking
  • Free WiFi
Map
Carretera Tulum-Boca paila Km 5.5, A 100 mt de la Calle Principal, Tulum, QROO, 77760
Main amenities
  • Daily housekeeping
  • Private beach
  • Full-service spa
  • Fitness centre
  • Free beach club nearby
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
  • Self-serve laundry
For families
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
  • Limited housekeeping

Room options

About this area

What's nearby

  • Tulum Beach - 5 min walk
  • Tulum National Park - 3 min drive
  • Las Palmas Public Beach - 14 min drive
  • Sian Ka'an Biosphere Reserve - 6 min drive
  • Playa Paraiso - 19 min drive
  • Tulum Mayan Ruins - 13 min drive
  • Gran Cenote - 11 min drive
  • Soliman Bay - 32 min drive
  • Xel-Há Park - 20 min drive
  • Dos Ojos Cenote - 28 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 102 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Chambao - 12 min walk
  • Taboo Beach Club - 12 min walk
  • Mateos - 17 min walk
  • Mia Restaurant & Beach Club - 17 min walk
  • Mamazzita - 14 min walk
Map

About this property

Roc Jungle Tulum

Roc Jungle Tulum features an airport shuttle and puts you within a 15-minute drive of Tulum Beach and Tulum Mayan Ruins. Guests can be pampered with massages at the spa. A fitness centre, a terrace and a garden are other highlights.

Languages

English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 33 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until 10:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets stay for free (dogs and cats only, 1 per room, up to 18 lb per pet)
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 8:00 AM–11:00 AM

What to do

  • Private beach access
  • Free beach club nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • Full-service spa

Room amenities

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Shower only
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Pets

  • Pet deposit: USD 200 per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
This property accepts credit cards and cash.

Also known as

Roc Jungle Tulum Hotel
Roc Jungle Tulum Tulum
Roc Jungle Tulum Hotel Tulum

Frequently asked questions

Does Roc Jungle Tulum offer free cancellation for a full refund?
Yes, Roc Jungle Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Roc Jungle Tulum?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Roc Jungle Tulum?
Yes, cats and dogs stay for free, with a limit of 1 per room and maximum weight of 18 lb per pet. A deposit of USD 200 per stay is required.
Is parking offered on site at Roc Jungle Tulum?
Yes, there's free self parking.
Is an airport shuttle service offered by Roc Jungle Tulum?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Roc Jungle Tulum?
You can check in from 3:00 PM - 10:00 PM. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
What is there to do at Roc Jungle Tulum and nearby?
Roc Jungle Tulum has a spa and a fitness centre, as well as a garden.
What's the area around Roc Jungle Tulum like?
Roc Jungle Tulum is located a short 5-minute walk from Tulum Beach.

Reviews

8.0

Very good

8.9/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Exceptional

Bar is very limited, no top shelf anything. Food menu very limited, but available food is really good. All staff personnel were great and very helpful.
ILYA, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Property was amazing. They have places on the beach, garden and jungle. So make sure you read and not assume. We stayed on the beach and enjoyed hearing the waves at night. Also the gym is bigger than it looks and my wife made use of it ( she is a body building competitor). Older machines but makes for a great pump. Breakfast was delightful, only 1 coffee, but they are working on changing this. Overall I highly recommend this place for a mature couple looking to relax and get their steps up.
Verified Expedia guest review

8/10 Very good

Renelyn, 7-night trip
Verified Expedia guest review

10/10 Exceptional

LOVE!
Tyler, 4-night romance trip
Verified Expedia guest review

8/10 Very good

Veronica, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Ignacio, 4-night trip
Verified Expedia guest review

2/10 Poor

Nos trataron de robar 10 mil pesos por unas bicicletas que ya avian recuperado! Aparte se nos olvido el celular en el cuarto y no no lo regresaron! No renten aqui❌
sandra, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

I have never felt so welcomed at a hotel like I was at Roc. Julio, Enrique and Hanz were incredibly accommodating and helpful. Anything we ended was taken care of and that started before we even got there with a group chat created to facilitate all aspects of the trip. We will be returning with a bigger party. Walking distance to many places and great energy at the pool beach club. Loved every minute of our 8 day stay. Can’t wait to go back soon during our winter in NYC!
EDISON, 7-night romance trip
Verified Expedia guest review

6/10 Good

Abdulla, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Great hotel!
Rachel, 1-night trip
Verified Expedia guest review