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The Parkgate Hotel

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Infinity pool
Infinity pool
Junior Suite | In-room safe, free WiFi, bed sheets
Deluxe Junior Suite | In-room safe, free WiFi, bed sheets

Overview of The Parkgate Hotel

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The Parkgate Hotel

4.0 star property
4-star hotel with spa, near Principality Stadium

9.0/10 Superb

564 verified guest reviews

Property highlights

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Bar
  • Spa
  • 24/7 front desk
The price is £103
Price available on 10/4/2023
Westgate Street, Cardiff, Wales, CF10 1DA
Main amenities
  • 24-hour front desk
  • Air conditioning
  • Conference space
  • Daily housekeeping
  • Full-service spa
  • Laundry service
  • Restaurants and bar/lounge
For families
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Hairdryer
  • Television

Room options

About this area

What's nearby

  • In Cardiff City Centre
  • Principality Stadium - 2 min walk
  • Cardiff Bay - 12 min walk
  • Cardiff Castle - 1 min drive
  • Cardiff International Arena - 12 min drive
  • Wales Millennium Centre - 14 min drive
  • Cardiff University - 7 min drive
  • Barry Island Beach - 32 min drive

Getting around

  • Cardiff International Airport (CWL) - 30 min drive
  • Bristol International Airport (BRS) - 81 min drive
  • Cardiff Central Station - 7 min walk
  • Cardiff (CFW-Cardiff Train Station) - 7 min walk
  • Cardiff Queen Street Station - 11 min walk


  • McDonald's - 2 min walk
  • Lezzet - 1 min walk
  • Kongs - 2 min walk
  • Taco Bell - 2 min walk
  • Queens Vaults - 1 min walk

About this property

The Parkgate Hotel

The Parkgate Hotel puts you 0.1 mi (0.2 km) from Principality Stadium and 0.6 mi (1 km) from Cardiff Bay. You can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body wraps or manicures and pedicures.


English, Welsh

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 170 rooms


  • Check-in time from 4:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cots (infant beds)


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • No on-site parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge

Working away

  • Conference space
  • Meeting rooms


  • 24-hour front desk
  • Dry cleaning/laundry services


  • Full-service spa
  • Massage/treatment rooms


  • English
  • Welsh

Room amenities

Be entertained

  • 49-inch LED TV

Home comfort

  • Air conditioning and heating

Sleep well

  • Bed sheets provided

Freshen up

  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone


  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Special features


The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a mud bath, a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.


The Sorting Room – On-site brasserie. Reservations are required.

Fees & policies

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.


This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
<p>This property does not have lifts.</p><p>This property accepts credit cards and debit cards. Cash is not accepted.</p>

Also known as

The Parkgate Hotel Hotel
The Parkgate Hotel Cardiff
The Parkgate Hotel Hotel Cardiff

Frequently asked questions

Does The Parkgate Hotel offer free cancellation for a full refund?
Yes, The Parkgate Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Parkgate Hotel?
As of 20 Mar 2023, prices found for a 1-night stay for 2 adults at The Parkgate Hotel on 10 Apr 2023 start from £103, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Parkgate Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Parkgate Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at The Parkgate Hotel?
Sorry, there's no on-site parking at The Parkgate Hotel.
What are the check-in and check-out times at The Parkgate Hotel?
You can check in from 4:00 PM - anytime. Check-out time is 11:00 AM.
What is there to do at The Parkgate Hotel and nearby?
The Parkgate Hotel has a spa.
Are there restaurants at or near The Parkgate Hotel?
Yes, there's an on-site restaurant, The Sorting Room.
What's the area around The Parkgate Hotel like?
The Parkgate Hotel is in Cardiff City Centre, a short 7-minute walk from Cardiff Central Station and 2 minutes' walk from Principality Stadium.







Staff & service




Property conditions & facilities




10/10 Exceptional

Sion, 1-night trip
Verified guest review

10/10 Exceptional

superb hotel
Nicola, 1-night trip
Verified guest review

10/10 Exceptional

Victoria, 2-night trip
Verified guest review

10/10 Exceptional

GARY, 2-night trip
Verified guest review

10/10 Exceptional

The stay was made so easy with online check in. The bed was very comfortable and the hotel staff were very welcoming
Heather, 1-night trip
Verified guest review

10/10 Exceptional

Nicola, 1-night trip
Verified guest review

10/10 Exceptional

We had an amazing stay. THE hotel in Cardiff.
Ceri, 1-night trip
Verified guest review

10/10 Exceptional

100% recommend.
Absolutely amazing! The staff couldn’t do enough. From the food to the spa to the rooms 10/10. I extended my stay as I loved it so much! I cannot wait to be back! Bumped into a few Karen’s at breakfast who loved to winge about anything. Even though there was nothing to winge about. But we all know what Karen’s are like. But the staff were great.
Samantha, 1-night trip
Verified guest review

10/10 Exceptional

Excellent stay
Lovely stay at The Parkgate. Welcoming from the moment you set foot through the door with everyone being helpful. All facilities are good, nice breakfast and an excellent spa with the team providing a thorough explanation of what treatments there are and which does what. The location is excellent with Westgate Street offering an easy route to/from the hotel with parking across the road.
Andreas, 2-night trip
Verified guest review

10/10 Exceptional

Classy stay
Nice, clean hotel - very nice room
Vincent, 1-night business trip
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