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All properties in Cozumel, Quintana Roo, Mexico
1 room, 2 adults

Melia Cozumel

3.5-star3.5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's club
  • Children's club (free)
  • Children's pool
Carretera Costera Norte KM 5.8, Cozumel, QROO, 77600, Mexico

All-inclusive beachfront property with spa, near Cozumel Country Club and Golf Course
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's club
    • Children's club (free)
    • Children's pool
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19. 

  • This is golfers hotel with lots of groups of loud men, even worst their women scream like…Jan 21, 2020
  • Love the beach, they keep it very clean. People are friendly and happy to help. Food was…Jan 19, 2021

Melia Cozumel

from £162
  • Melia Garden View
  • Melia Ocean View
  • ROYAL SUITE
  • Grand Premium Room
  • Junior Suite (Premium)
  • Premium Suite, 1 Bedroom, Oceanfront

What’s around Melia Cozumel

Landmarks

  • In Zona Hotelera Norte
  • Cozumel Country Club and Golf Course - 15-minute walk
  • Playa San Juan - 4-minute walk
  • Playa San Juan - 4-minute walk
  • Isla Cozumel Biosphere Reserve - 4-minute walk
  • Playa San Juan - 9-minute walk
  • Maya Heritage Monument - 3 mi / 4.9 km
  • Punta Langosta Pier - 3.9 mi / 6.2 km

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) 16-min drive

At a glance

Key facts

Size

  • 140 rooms
  • Arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cots (infant beds)

  • Babysitting/childcare*

  • Free children's club (ages 4-12)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free on-site self-parking

  • Wheelchair-accessible parking on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the property

Taking the kids?
  • Children's club (free)
Food and drink
  • 5 restaurants
  • 5 bars/lounges
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • Room service
Things to do
  • Basketball on site
  • Miniature golf on site
  • Kayaking on site
  • Playground on site
  • Sailing on site
  • Snorkelling on site
  • Volleyball on site
  • Windsurfing on site
  • Golfing nearby
  • Scuba diving nearby
Working away
  • Business centre
  • Conference space
  • One meeting room
Services
  • 24-hour front desk
  • Concierge desk
  • Tours/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers: 3
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
Accessibility
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch plasma TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks and beverages included
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorised water sports and land activities, and use of recreational facilities and equipment are included.

Water activities
  • Kayaking
  • Snorkelling

Land activities
  • Fitness facilities
  • Miniature golf
  • Paintball
  • Football
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Cooking
  • Dancing
  • Water fitness

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • On-site entertainment and activities
  • On-site live performances
  • Theme parties

Not included
  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Motorised water sports
  • Sailboats
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkelling excursions
  • Windsurfing equipment
  • Surcharge for premium food items
  • Room service
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Off-site tours
  • Transport to off-site activities

Spa

YHI Wellness Center has 2 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

La Veranda – On-site theme restaurant. Reservations are required.

La Iguana – On-site restaurant. Reservations are required. Open selected days.

Cafe Paraiso – On-site theme restaurant. Reservations are required. Open selected days.

La Isla – On-site buffet restaurant. Open daily.

Recreation

On Site

  • Outdoor tennis court
  • Basketball on site
  • Miniature golf on site
  • Kayaking on site
  • Playground on site
  • Sailing on site
  • Snorkelling on site
  • Volleyball on site
  • Windsurfing on site

Nearby

  • Golfing nearby
  • Scuba diving nearby

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Melia Cozumel’s small print

Also known as

  • Meliá Vacation Club Cozumel All Inclusive
  • Meliá Cozumel Golf All Inclusive
  • Melia Cozumel Golf All Inclusive
  • Melia Cozumel All-inclusive property
  • Melia Cozumel All-inclusive property Cozumel
  • Meliá Cozumel Golf All Inclusive All-inclusive property
  • Meliá Golf All Inclusive All-inclusive property
  • Meliá Vacation Club All Inclusive
  • Melia Cozumel Cozumel
  • Meliá Cozumel Golf All Inclusive
  • Melia Cozumel Golf All Inclusive
  • Melia Cozumel All-inclusive property
  • Melia Cozumel All-inclusive property Cozumel
  • Meliá Vacation Club Cozumel
  • Meliá Golf All Inclusive
  • Meliá Cozumel Golf
  • Melia Cozumel All Inclusive Golf & Beach Hotel
  • Meliá Cozumel Golf All Inclusive All-inclusive property
  • Meliá Golf All Inclusive All-inclusive property
  • Melia Cozumel Cozumel

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless checkout is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for golf tee times and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Melia Cozumel

  • Does Melia Cozumel offer free cancellation for a full refund?
    Yes, Melia Cozumel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Melia Cozumel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Melia Cozumel?
    Yes, there's free self parking.
  • Is there a pool at Melia Cozumel?
    Yes, there are 2 outdoor pools and a children's pool.
  • Are pets allowed at Melia Cozumel?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Melia Cozumel?
    You can check in from 3 PM - midnight. Check-out time is noon. Contactless check-out is available.
  • Are there restaurants at or near Melia Cozumel?
    Yes, there are 5 on-site restaurants. Nearby restaurants include Buccanos (12-min walk), La Cocay (3.4 mi) and Crazy King (3.4 mi).
  • What is there to do at Melia Cozumel and nearby?
    Have fun with on-site activities such as kayaking, sailing and windsurfing and improve your game at the on-site tennis courts. Additional recreation on-site includes basketball and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Melia Cozumel also has 5 bars, a 24-hour fitness centre and spa services, as well as an arcade and a garden.

Recent reviews

Very good 8.2 From 459 reviews

Exceptional 10.0
Melia Cozumel Resort Review
Excellent stay! Entire staff was super friendly, always helpful, and very professional. Food and menu variety was great. Premises were very clean and always well maintained. Rooms very clean and beds very comfortable. No lines for food, drinks, or activities. Great to have wide beach access so close to hotel premises. Would definitely stay again. However, beware of Expedia tour service lobby. The rep quoted am initial false price and then tried to charge 25% more in extra fees. (Note that this tour service is independent from hotel.) Recommend getting tour pricing from other sources.
bruce, us3 night trip
Fair 4.0
Celebrating Birthday
Service was horrible. Basically service was non existente. You would go in to the restaurant and no one would come to service you. Facilities are in bad conditions. They knew we were celebra our birthday's and not even Happy Birthday
Elena, us2 night trip
Exceptional 10.0
Fun in the sun with my son.
Daniel, us2 night family trip
Exceptional 10.0
Exelent stay , love the hotel and for rhe service people congrats 👏👏👏❌⭕❌⭕
Rosalba, us5 night trip
Good 6.0
Very so so
Tried taking a bath but the water was brown. The sheets smelled. Wasn’t a good experience.
Wei, mx2 night trip
Good 6.0
Stuff stolen. Plain food. Beautiful beach.
The hotel location was beautiful, the staff we came in contact with were very nice, the room was clean and comfortable upon arrival. My husband and I have been to Cancun, Puerto Vallarta, and Playa del Carmen for similar week long vacations at a beach front hotel and never have I left disappointed until this trip. To start we always put the do not disturb sign on our room to make sure nobody was coming in even when we were out but every time we came back our stuff was moved and it was partially cleaned. There are very limited dining options and the food was at its best plain. You have to make reservations for dinner if you don't want the buffet and what we didn't expect was for someone to go into our room, with the do not disturb sign on, and not clean anything but to put candy on the pillows and put towels on the floor. We did not request this when we made the reservation so that was weird. We had to move rooms and while getting our things I could not find my wedding ring or a small gold colored necklace. They were not put in the safe because the necklace was $20 at most and the ring was hidden under scrunchies in a bag. I told management, they made a report and then went through my things to make sure I didn't have them. Later I realized my wireless headphones were also stolen, I didn't notice because I was crying over my lost ring and gift from my grandmother, but after wasting my last day on reporting my ring and necklace we decided against going through that again.
Amy, us6 night trip
Exceptional 10.0
The resort was so clean and the entire staff were so accommodating!
us7 night romance trip
Exceptional 10.0
Very quiet and relaxing place to stay. The beach is wonderful.
Aaron, us7 night romance trip
Exceptional 10.0
My experience was fantastic!! The property was great, the food and service were great, the evening activities (specifically the “Mayan Show”) was amazing. Great drinks and awesome beach front resort
Josh, us7 night family trip
Very good 8.0
They had a lot of fun activities for the kids! Beach is great! Pool is great! Food, not great! If the food was better, we would definitely go back!
Donnelle, us5 night family trip

Melia Cozumel