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1 room, 2 adults

Hotel Excelsior Palace Palermo

4-star4 stars
Great for familiesThis property has good facilities for families.
Via Marchese Ugo 3, Palermo, 90141, Italy

4-star hotel with restaurant, near Palermo Harbour
  • Free WiFi
  • Collect nightsYou can collect™ Rewards nights here
From 1,303 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Great location
Tasty breakfast
Great room
Quite clean

Hotel Excelsior Palace Palermo

from £120
  • Superior Double Room
  • Standard Double Room
  • Deluxe Double Room
  • Junior Suite

What’s around Hotel Excelsior Palace Palermo


  • Palermo Harbour (10-minute walk)
  • Teatro Massimo (18-minute walk)
  • Regional Archaeological Museum (20-minute walk)
  • Cathedral of Palermo (25-minute walk)
  • Church of San Cataldo (26-minute walk)
  • Co-Cathedral of St. Mary of the Admiral (26-minute walk)
  • Palace of the Normans (30-minute walk)
  • Zisa Castle and Museum of Islamic Art (30-minute walk)

Getting around

  • Palermo (PMO-Punta Raisi) 23-min drive
  • Palermo Notarbartolo Station 16-min walk
  • Palermo Central Station 4-min drive
  • Palermo Palazzo Reale-Orleans Station 4-min drive
  • Giachery Station 14-min walk
  • Fiera Station 22-min walk
  • Imperatore Federico Station 25-min walk

At a glance

Key facts

Hotel size

  • This hotel has 117 rooms


  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

  • Babysitting/childcare *


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Discounted off-site parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Fitness facilities
  • Scooter/moped rentals nearby
Working away
  • One meeting room
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Luggage storage
  • Lift
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Spanish

In the room

Home comforts
  • Air conditioning
Freshen up
  • Deep soaking bathtub
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe

Hotel Excelsior Palace Palermo ’s small print

Also known as

  • Excelsior Palermo Palermo
  • Hotel Excelsior Palace
  • Excelsior Palace
  • Mercure Palermo Excelsior City
  • Excelsior Hilton Palermo
  • Excelsior Palermo Palermo
  • Hotel Excelsior Palace Palermo Hotel
  • Hotel Excelsior Palace Palermo Palermo
  • Hotel Excelsior Palace Palermo Hotel Palermo
  • Hotel Excelsior Palace Palermo Hotel
  • Hotel Excelsior Palace Palermo Palermo
  • Hotel Excelsior Palace Palermo Hotel Palermo
  • Hotel Hotel Excelsior Palace Palermo Palermo
  • Palermo Hotel Excelsior Palace Palermo Hotel
  • Hotel Hotel Excelsior Palace Palermo
  • Hotel Excelsior Palace Palermo Palermo
  • Mercure Palermo Excelsior
  • Mercure Palermo Excelsior City


All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 2999.99 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Guests must contact this property in advance to reserve cots/infant beds.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 2.0 per person, per night, up to 4 nights.

Optional extras

Rollaway beds are available for EUR 40.0 per day

Buffet breakfast is offered for an extra charge of EUR 18 for adults and EUR 18 for children (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very good 8.2 From 72 reviews

Fair 4.0
Very Disappointing
We stayed here for one night for our wedding anniversary and were very disappointed. The least you expect from an hotel is cleanliness and our room was far from clean. On entering the room we were overwhelmed by the heat so set about opening the window. However, there was only a skylight, no windows even though we had booked a courtyard view room. We then attempted to adjust the air con but unfortunately, it was not working properly. Looking around the room we found the carpet to be black with dust around the edges and to have a number of stains. The furniture had seen better days and the stool had a broken leg. With this we went to reception and asked for a room with the courtyard view that we booked. We were given a key to another room that was a little better but not much. However, it was not with courtyard view but was right over the main road. Again, the room was very warm and the air con didn't work but at least we could let some cool air into the room. The second room was smaller than the first so we were not impressed with the reception staff. Also, the main staircase was not hovered whilst we were there and looked like it had not been hoovered in weeks.
Malcolm, gb1 night trip
Exceptional 10.0
Away from bustle yet close
Simply amazing and outstanding service!
MARIE-ANDREE, ca1 night family trip
Good 6.0
Old Glamour hotel needs an overhaul.
It was so so. The reception staff was great and the breakfast very good. Dinner also was good and staff nice. The condition of the hotel is run down, carpets are filthy, wallpaper peeling and tacked on with thumb tacks in places! You can see that it was at one time a beautiful hotel, it has the old world glamour. But it desperately needs to be painted, new carpets and general clean up would do this property a great service. Lots of street noise at night and a good half hour walk to the old town for tourist attractions.
ca1 night trip
Very good 8.0
Solid Value Hotel
A good value hotel in Palermo. A bit of a walk (15-20 minutes) to the historic centre, but a good location overall. Hotel is a bit tired in spots, but still retains much of the elegance of its earlier days. Staff were, without exception, helpful and friendly.
ca3 night trip
Poor 2.0
Horrible!!! Dirty hotel, did not want to refund our unised days. It is a TOURIST TRAP !!
Ernesto, us3 night trip

Hotel Excelsior Palace Palermo

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