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Marsden Viaduct Hotel

Property class: 3.5
Bayfront hotel with restaurant, near Sky Tower

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Marsden Viaduct Hotel offers a luxurious retreat near Auckland Ferry Terminal and Spark Arena. Indulge in local and international cuisine at LA' Maree with ocean views, unwind with reflexology or a hot stone massage at the spa, or get active in the 24-hour gym. With high-speed WiFi, an indoor pool, coffee shop/cafe and bar on site you'll find everything you need to feel pampered.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Airport transfer
  • Parking available
  • Free Wi-Fi
  • Bar
  • 24/7 front desk

Main amenities (12)

  • Weekly housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • Coffee shop/cafe
  • Airport shuttle
  • Area shuttle
  • Shopping centre shuttle
  • Train station pick-up service
  • Train station drop-off service
  • Ferry terminal shuttle

For families (6)

  • Cots/infant beds (surcharge)
  • Cookware, dishware and utensils
  • Separate bath and shower
  • Premium TV channels
  • DVD player
  • Blackout curtains

Why we love this property

Waterfront wellness haven
Bayfront hotel offers deep-tissue massages, hydrotherapy, and Ayurvedic treatments in couples spa rooms. Unwind in hot tubs, saunas, and deep soaking tubs.
Dining with a view
Experience local and international cuisine with poolside, garden, and ocean views. Continental breakfast awaits at this hotel's restaurant, cafe, and bar.
Dreamy sleep sanctuary
Sink into pillowtop mattresses with premium, hypo-allergenic bedding and down comforters. Blackout drapes ensure perfect slumber after deep soaking baths.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe King Room with Marina View

Deluxe King Room with Marina View | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe King Room with Marina View

8.4 out of 10
Very good
(16 reviews)
  • Marina view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

Superior King Room | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Superior King Room

8.0 out of 10
Very good
(31 reviews)
  • City view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room With Balcony

Deluxe King Room With Balcony | Terrace/patio

Deluxe King Room With Balcony

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Deluxe King Room | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe King Room

9.0 out of 10
Wonderful
(8 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Accessible Room

King Accessible Room | Bathroom | Separate bathtub and shower, deep-soaking bathtub, rainfall showerhead

King Accessible Room

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite With Balcony

Junior Suite With Balcony | Bathroom | Separate bathtub and shower, deep-soaking bathtub, rainfall showerhead

Junior Suite With Balcony

  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Suite

Deluxe King Suite | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe King Suite

  • Partial ocean view
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Map
21 Viaduct Harbour Ave, Auckland, Auckland, 1010

What's nearby

  • Sky Tower - 6 min walk - 0.6 km
  • SkyCity Casino - 6 min walk - 0.6 km
  • Queen Street Shopping District - 10 min walk - 0.8 km
  • Princes Wharf - 10 min walk - 0.9 km
  • Auckland Ferry Terminal - 13 min walk - 1.1 km

Getting around

  • Auckland (AKL-Auckland Intl.) - 29 min drive
  • Auckland Baldwin Avenue Station - 12 min drive
  • Auckland Greenlane Station - 13 min drive
  • Auckland Britomart Station - 14 min walk
  • Gaunt Street Tram Stop - 1 min walk
  • Daldy Street Tram Stop - 4 min walk
  • Halsey Street Tram Stop - 5 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • ‪Wander - ‬5 min walk
  • ‪Hello Mister - ‬6 min walk
  • ‪Mensa - ‬3 min walk
  • ‪Grand Harbour Seafood Chinese Restaurant - ‬4 min walk
  • ‪Mojo - ‬5 min walk

About this property

Marsden Viaduct Hotel

Marsden Viaduct Hotel puts you in a great location, within a 15-minute walk of Sky Tower and Auckland Ferry Terminal. The bar is a great place to grab a drink, and guests looking for a bite to eat can visit LA' Maree, which serves local and international cuisine and is open for breakfast, lunch and dinner. Also, SkyCity Casino and Princes Wharf are within a 15-minute walk. The helpful staff and location get great marks from fellow travellers. Public transportation is only a short walk: Gaunt Street Tram Stop is steps away and Daldy Street Tram Stop is 4 minutes.

At a glance

DONE

Hotel size

    • 80 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is 10:00 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the ferry terminal, airport, train station and bus station (surcharges may apply); to arrange pick-up, contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • The property charges 3.10 per cent for credit card payments
    • The check-in location differs from the property location; go to: [21 Viaduct Harbour Avenue AKL (Same building as Sofitel Viaduct)]
    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
    • Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee at checkout
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • On-site parking only available on request
    • Secured covered on-site self-parking (NZD 45 per night)
    • Wheelchair-accessible van parking on site
    • Limited on-site parking (max 10 spaces per unit)
    • Electric vehicle charging point on site
    • On-site parking includes off-street options
    • 24-hours off-site parking within 328 ft (NZD 50 per night)
    • Street parking available
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
    • Train station shuttle from 6:00 AM to 11:30 PM*
    • Ferry terminal shuttle*
    • Bus station shuttle*
DONE

Off-site

    • Area shuttle within 500 metres*
    • Shopping centre shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Free daily reception
  • Shared microwave
  • Water dispenser

Travelling with children

  • Local/corner shop
  • Children's menu
  • Corner guards

What to do

  • Beach nearby
  • Bike rentals nearby
  • Hiking/biking trails nearby
  • Boat tours nearby
  • Scooter/moped hire nearby
  • Segway hire/tours nearby
  • Marina nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bike storage

Facilities

  • 2 buildings/towers
  • Built in 2012
  • Safe-deposit box at front desk
  • Television in common areas
  • Bike parking
  • Locally owned and organised tours and activities
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Dock
  • Outdoor furniture
  • Traditional architecture

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible bus station shuffle
  • Accessible train station shuttle
  • Front entrance ramp
  • Hand-held shower heads
  • Height-adjustable showerheads
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance
  • Area rugs in public areas
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Hardwood flooring in public areas

Room amenities

Be entertained

  • Smart speaker
  • DVD player
  • 50-inch Smart TV
  • Premium digital channels
  • Netflix
  • Streaming services

Home comfort

  • Portable fan
  • Iron/ironing board
  • Window screens
  • Laundry detergent

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress
  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Free local calls
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Meal delivery service
  • Mini fridge
  • Freezer
  • Cookware, dishes and utensils
  • Reusable coffee/tea filters
  • Paper towels

More

  • Weekly housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Dining

LA' Maree – This poolside fine-dining restaurant specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
French Press Cafe – This café overlooks the ocean. Reservations are required. Open daily.
Grape and Olive – This bar overlooks the ocean and specialises in Mediterranean cuisine. Open daily.
On-site venue No. 4 – café. Open daily.

Fees & policies

Refundable deposits

  • Deposit: NZD 250 per accommodation, per stay
  • Breakage deposit: NZD 250 per stay
  • A damage deposit of NZD 250 will be collected before check-in

Optional extras

  • Continental breakfast is offered for an extra charge of approximately NZD 19 to 52 for adults and NZD 19 to 52 for children
  • Airport shuttle service is offered for an extra charge of NZD 50 per person (one-way)
  • Ferry terminal shuttle, train station pick-up and train station drop-off services are offered for an extra charge
  • Local area shuttle and shopping centre shuttle services are offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 3.10 per cent
  • Spa access is available for an extra charge of NZD 25 per day

Children & extra beds

  • Cots/infant beds are available for NZD 20.0 per day
  • Rollaway beds are available for NZD 100.0 per day
  • Airport shuttle for children between the ages of 4 and 12 costs NZD 25 (one-way)

Parking

  • Covered self-parking costs NZD 45 per night
  • Parking is available nearby and costs NZD 50 per night (328 ft away; open 24 hours)
  • Guests must contact this property in advance to reserve on-site parking

Pool, spa, & gym (if applicable)

  • Pool access is available for an extra charge of NZD 25 per day
  • Guests under 21 years old are not allowed in the swimming pool

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have lifts.
On-site parties or group events are strictly prohibited.
Long-term renters welcome.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Property Registration Number 9429049065527
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Marsden Viaduct Hotel Hotel
Marsden Viaduct Hotel Auckland
Marsden Viaduct Hotel Hotel Auckland
Marsden Viaduct Hotel Same building as Sofitel Viaduct

Frequently asked questions

Does Marsden Viaduct Hotel offer free cancellation for a full refund?

Yes, Marsden Viaduct Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Marsden Viaduct Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Marsden Viaduct Hotel?

Yes. Self-parking costs NZD 45 per night. Parking spaces may be limited. Electric car charging is available.

Is an airport shuttle service offered by Marsden Viaduct Hotel?

Yes, an airport shuttle is available. The charge is NZD 50 per person one-way.

What are the check-in and check-out times at Marsden Viaduct Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 10:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Marsden Viaduct Hotel?

No, this hotel doesn't have a casino, but SkyCity Casino (10-min walk) is nearby.

What is there to do at Marsden Viaduct Hotel and nearby?

Have fun with nearby activities such as cycling, boat tours and hiking. Additional recreation nearby includes casino gaming and segway hire.

Are there restaurants at or near Marsden Viaduct Hotel?

Yes, LA' Maree offers local and international cuisine, garden views and poolside dining.

Does Marsden Viaduct Hotel have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

What's the area around Marsden Viaduct Hotel like?

Marsden Viaduct Hotel is located on the waterfront in Auckland Central Business District, a short 1-minute walk from Gaunt Street Tram Stop and 10 minutes' walk from Sky Tower. Travellers give top marks for the hotel's prime location.

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Reviews

Marsden Viaduct Hotel Reviews

8.2

Very good

8.8

Cleanliness

8.2

Amenities

8.2

Staff & service

8.2

Property conditions & facilities

Guest review summary

What guests liked

  • The property is located near many dining options with great choices. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Location
Lobby
Bed
Restaurant
Service staff
View
Water
Bathroom
Spacious room

Reviews

Verified

10/10 Exceptional

Great location!
Trudie, 1-night trip
Verified

10/10 Exceptional

Great stay
PETER, 3-night trip
Verified

10/10 Exceptional

Room was beautiful and the staff were lovely.
Shane, 3-night trip
Verified

10/10 Exceptional

Great Location
Jared, 1-night trip
Verified

10/10 Exceptional

Location and view fantastic for NYE fireworks
Robert E, 2-night trip
Verified

8/10 Very good

Friendly staff, easy access for getting around Auckland
Rachel, 3-night trip
Verified

10/10 Exceptional

Hotel was very nice and in a great location
Linda, 2-night trip
Verified

10/10 Exceptional

Yes the Front Desk Staff were very Professional and Helpful
WASA, 1-night trip
Verified

10/10 Exceptional

Nice view of the marina and comfy room
Zidane, 1-night trip
Verified

10/10 Exceptional

Great room, awesome location
Tracey, 7-night trip
Verified

8/10 Very good

Large room, clean, great location
Timothy, 1-night trip
Verified

8/10 Very good

Nice location
Sharon, 2-night trip
Verified

4/10 Fair

Room, amenities and staff
Mariano Rafael, 2-night trip
Verified

10/10 Exceptional

Great room, quiet and spacious
David, 1-night trip
Verified

10/10 Exceptional

Kind, helpful staff. Room was lovely and the bed was so comfortable!
Kayla, 1-night trip
Verified

10/10 Exceptional

Corner room was terrific for the price. Great view of the marina and the sky deck all lit up in red for the holidays.Convenient location to all events going on. Walking distance no need for a car
Nancy, 3-night trip
Verified

8/10 Very good

Great hotel, good value for your dollar
David, 1-night trip
Verified

8/10 Very good

Friendly Staff
Glen, 1-night trip
Verified

10/10 Exceptional

Excellent stay for 2 weeks
Chris, 5-night trip
Verified

8/10 Very good

Room was spotless, check in was a little odd
Scott, 1-night trip
Verified

10/10 Exceptional

Nice
Avinesh, 1-night trip
Verified

8/10 Very good

Rooms were comfortable and hotel very convenient and around lovely harbour walks and plenty of places to eat
David, 2-night trip
Verified

10/10 Exceptional

Great place to stay, well priced and many dining options
David, 2-night trip
Verified

8/10 Very good

We enjoyed our stay very much. The facilities, spa, pool and sauna were lovely, very clean and well facilitated. A good location by the harbour.
tracy, 1-night trip
Verified

8/10 Very good

Marsden offers plush rooms at great rates. It was challenging to find (as it is within the Sofitel Hotel with no signage) but once there, we enjoyed the spacious room, comfortable bed and fantastic location.
Tracey, 1-night trip