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Shangri-La Dubai

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Hypo-allergenic bedding, minibar, in-room safe, desk
Indoor pool, outdoor pool, pool loungers
Indoor pool, outdoor pool, pool loungers
Indoor pool, outdoor pool, pool loungers
Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of Shangri-La Dubai

VIP Access

Shangri-La Dubai

5.0 star property
Luxury hotel with spa, near Dubai Mall

9.4/10 Exceptional

999 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
The price is £226
Price available on 21/12/2022
Map
Sheikh Zayed Road, P.o. Box 75880, Dubai, 0000
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Breakfast available
  • Free shopping centre shuttle
  • Health club
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Pool bar
  • 24-hour room service
For families
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
  • Premium TV channels

Room options

About this area

What's nearby

  • In Trade Center
  • Dubai Aquarium & Underwater Zoo - 26 min walk
  • Dubai Mall - 27 min walk
  • Burj Khalifa - 31 min walk
  • Dubai World Trade Centre - 39 min walk
  • Dubai Fountain - 40 min walk
  • La Mer - 12 min drive
  • Dubai Cruise Terminal - 18 min drive
  • BurJuman Mall - 19 min drive
  • City Centre Deira - 19 min drive
  • Dubai Creek - 21 min drive

Getting around

  • Dubai (DXB-Dubai Intl.) - 21 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 44 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 48 min drive
  • Financial Centre Station - 8 min walk
  • Emirates Towers Station - 17 min walk
  • Burj Khalifa - Dubai Mall Station - 25 min walk
  • Airport shuttle (surcharge)
  • Free shopping centre shuttle

Restaurants

  • Caribou Coffee - 3 min walk
  • Starbucks - 3 min walk
  • Tim Hortons - 4 min walk
  • French Bakery - 8 min walk
  • Miyabi Sushi & Bento - 9 min walk

About this property

Shangri-La Dubai

Putting you within a 10-minute drive of Dubai Mall and Dubai Aquarium & Underwater Zoo, Shangri-La Dubai offers an airport shuttle (available 24 hours) for AED 315 per vehicle. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy or reflexology, and international cuisine is served at Dunes Cafe, which is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool and a poolside bar. Fellow travellers love the helpful staff and breakfast. Public transportation is close by: Financial Centre Station is only 8 minutes on foot.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Hindi, Indonesian, Italian, Portuguese, Romanian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Shangri-La Cares (Shangri-La)

Social distancing

Cashless transactions are available for all charges at the property
Contactless room service is available.

Safety measures

Masks available
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 302 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until 5:30 AM
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
  • Meals are not included in the half board rate for children ages 11 and under. Meals for children can be requested onsite for a surcharge.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Free shopping centre shuttle

Other information

  • Smoke-free property
  • No stag or hen parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service

Travelling with children

  • Childcare in room (surcharge)

What to do

  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Racquetball/squash
  • Golfing nearby

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Health club
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Languages

  • Arabic
  • Chinese (Mandarin)
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Indonesian
  • Italian
  • Portuguese
  • Romanian
  • Russian
  • Spanish

Room amenities

Be entertained

  • LED television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Turndown service
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Free local calls
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

Spa

CHI, The Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, Swedish massages, Thai massages and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

Dunes Cafe – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Hoi An – On-site theme restaurant. Open daily.
Shang Palace – On-site theme restaurant. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of AED 150 for adults and AED 150 for children (approximately)
  • Airport shuttle service is offered for an extra charge of AED 315 per vehicle (one-way. Maximum occupancy 3)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for AED 150 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Dubai Hotel Shangri-la
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Dubai Shangri-la Hotel
Hotel Dubai Shangri-la
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Shangri La Dubai
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Shangri-La Dubai Dubai
Shangri La Hotel Dubai
Shangri-La Dubai Hotel Dubai

Frequently asked questions

Does Shangri-La Dubai offer free cancellation for a full refund?
Yes, Shangri-La Dubai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Shangri-La Dubai?
As of 7 Dec 2022, prices found for a 1-night stay for 2 adults at Shangri-La Dubai on 21 Dec 2022 start from £226, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Shangri-La Dubai?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Is there a pool at Shangri-La Dubai?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Shangri-La Dubai?
Sorry, pets aren't allowed.
Is parking offered on site at Shangri-La Dubai?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Shangri-La Dubai?
Yes, an airport shuttle is available. The charge is AED 315 per vehicle one-way.
What are the check-in and check-out times at Shangri-La Dubai?
You can check in from 2:00 PM - 5:30 AM. Check-out time is noon.
What is there to do at Shangri-La Dubai and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes aerobics , pilates and racquetball/squash. Enjoy treatments at the spa and relax in the indoor and outdoor pools. Shangri-La Dubai also has a sauna and a steam room.
Are there restaurants at or near Shangri-La Dubai?
Yes, Dunes Cafe offers international cuisine. Nearby restaurants include Starbucks (3-min walk), Tim Hortons (4-min walk) and French Bakery (8-min walk).
Does Shangri-La Dubai have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Shangri-La Dubai like?
Shangri-La Dubai is in Trade Center, a short 8-minute walk from Financial Centre Station and 12 minutes' walk from City Walk.

Overall score and ratings

9.4

Exceptional

9.6/10

Cleanliness

9.5/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.3/10

Eco-friendliness

10/10 Exceptional

Perfect services, The attention is amazing , and the view is so beautiful… Very recommended Thanks
ZULUAN, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great Stay!
Had a fantastic stay with my family at the Shangri-La, would highly recommend this hotel.
6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Better than exceptional!
Impeccable service, love the ambience atmosphere. I have stayed regularly for 5 years and never had cause to find any issue. Exceptional!
Runjit, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing
Great place & location. Nice comfy bed to sleep, very helpful & friendly staff. Well recommended
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing hotel, great valet and room service, friendly staff, was a very nice stay
Mohammed, 6-night trip
Verified Hotels.com guest review

2/10 Poor

JIEUN, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

abdulaziz, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

sumantra, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

SULTAN, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lichun, 4-night trip
Verified Hotels.com guest review