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Crowne Plaza London - Docklands

4-starThis establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
Great for familiesThis property has good facilities for families.
Western Gateway, Royal Victoria Dock, London, England, E16 1AL, United Kingdom

Waterfront hotel with spa, near Excel Exhibition Centre
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 2,176 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Service
Fantastic service
Breakfast
Tasty breakfast
Wellness
Great wellness & sports facilities
Pool
Ordinary pool

Crowne Plaza London - Docklands

from £95
  • Standard Room
  • Executive Room, 1 King Bed, Non Smoking
  • Room, 1 Double Bed, Non Smoking
  • Superior Room
  • Suite, 1 King Bed, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Room, 1 Double Bed with Sofa bed, Non Smoking
  • Room, 2 Double Beds, Non Smoking
  • Room, 1 Double Bed, Accessible, Non Smoking (Mobility)
  • Executive Room, 2 Double Beds, Non Smoking

What’s around Crowne Plaza London - Docklands

Landmarks

  • In Docklands
  • Excel Exhibition Centre (14-minute walk)
  • O2 Arena (40-minute walk)
  • Westfield Stratford City - 2.9 mi / 4.6 km
  • London Stadium - 3.8 mi / 6.2 km
  • Tower of London - 4.5 mi / 7.3 km
  • Cutty Sark - 4.6 mi / 7.5 km
  • Tower Bridge - 4.7 mi / 7.5 km

Getting around

  • London (LCY-London City) 5-min drive
  • London (LHR-Heathrow) 64-min drive
  • London (LGW-Gatwick) 71-min drive
  • London West Ham Station 5-min drive
  • London Limehouse Station 7-min drive
  • Stratford Station 8-min drive
  • Royal Victoria Station 3-min walk
  • Custom House for ExCel Station 7-min walk
  • West Silvertown Station 14-min walk

At a glance

Key facts

Hotel size

  • This hotel has 210 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
  • Express check-in

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking (limited) *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • English breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Indoor pool
  • Health club
  • Full-service spa
  • Spa tub
  • Sailing nearby
  • Windsurfing nearby
  • Steam room
  • Sauna
Working away
  • Business centre
  • Conference space
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Lift
  • ATM/banking
  • Terrace
Accessibility
  • Disabled parking
  • Accessible path of travel
  • Accessibility equipment for the deaf
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • Pay films
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Quad Spa. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

Crowne Plaza London - Docklands’s small print

Also known as

  • Crowne Plaza London Docklands Hotel
  • Crowne Plaza London - Docklands Hotel London
  • Crowne Plaza London - Docklands London
  • Crowne Plaza London - Docklands Hotel London
  • Crowne Plaza Docklands Hotel
  • Crowne Plaza London Docklands
  • Crowne Plaza Docklands
  • Crowne Plaza London - Docklands England
  • Crowne Plaza London - Docklands Hotel London
  • Crowne Plaza London Docklands
  • Crowne Plaza London - Docklands Hotel
  • Crowne Plaza London - Docklands London

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: GBP 50 per night

Optional extras

Self-parking costs GBP 20.00 per day with in/out privileges

English breakfast is offered for an extra charge of GBP 18.95 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Fabulous 8.6 From 363 reviews

Very good 8.0
Docklands delight
Fantastic staff, facilities, location and spa. Would definitely stay here again. Just a couple of niggles with our room. Disappointed that the room fridge was not working (stayed during the middle of a hot spell, so it would have been really helpful). Sorry to sound like Goldilocks, but the bed was incredibly soft, so I didn't sleep very well on both nights. Nonetheless, overall, I would recommend staying here.
Anthony, gb2 night family trip
Exceptional 10.0
Great location
Awesome stay. Great part of London..easy access to the city
Brian, gb4 night family trip
Exceptional 10.0
Great stay
Fab stay, lovely spacious comfy room, great breakfast and great facilities. Really easy access to London centre and the navel college. Very close to DLR.
fiona, gbFamily trip
Poor 2.0
Stay Somewhere Else
Great area and fantastic hotel, just ruined by staff with no service skills who were rude and not understanding at all. They tried to charge me twice for the room but also told me that the room rate had increased since I booked and that I needed to pay the difference - just appalling.
Aaron, gbTrip with friends
Very good 8.0
Good Hotel
Good hotel and very handy for the Excel or The O2. Can tell it is aimed at business travellers as they offer a shuttle service to Canary Wharf. Just a note that the rooms don't have a secondary lock on them i.e. switchlock or chain. They rely on the electronic lock (or at least my room did) so if this is a concern this might not be the hotel for you. The rooms are generously sized and clean with plenty of room to work and sit without being on top of the bed or constantly walking into everything.
Nickie, gbBusiness trip

Crowne Plaza London - Docklands

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