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1 room, 2 adults

Crowne Plaza London - Docklands

4-starThis establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
Great for familiesThis property has good facilities for families.
Western Gateway, Royal Victoria Dock, London, England, E16 1AL, United Kingdom

Waterfront hotel with spa, near Excel Exhibition Centre
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 2,190 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Breakfast
Tasty breakfast
Room
Great room
Wellness
Great wellness & sports facilities
Pool
Ordinary pool

Crowne Plaza London - Docklands

from £88
  • Standard Room
  • Executive Room, 1 King Bed, Non Smoking
  • Room, 1 Double Bed, Non Smoking
  • Superior Room
  • Suite, 1 King Bed, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Room, 1 Double Bed with Sofa bed, Non Smoking
  • Room, 2 Double Beds, Non Smoking
  • Room, 1 Double Bed, Accessible, Non Smoking (Mobility)
  • Executive Room, 2 Double Beds, Non Smoking

What’s around Crowne Plaza London - Docklands

Landmarks

  • In Docklands
  • Excel Exhibition Centre (14-minute walk)
  • Westfield Stratford City - 2.9 mi / 4.6 km
  • O2 Arena - 3.7 mi / 5.9 km
  • London Stadium - 3.7 mi / 5.9 km
  • Tower of London - 4.5 mi / 7.3 km
  • Cutty Sark - 4.6 mi / 7.4 km
  • Tower Bridge - 4.7 mi / 7.6 km

Getting around

  • London (LCY-London City) 8-min drive
  • London (LHR-Heathrow) 66-min drive
  • London (LGW-Gatwick) 72-min drive
  • London West Ham Station 5-min drive
  • London Limehouse Station 7-min drive
  • Stratford Station 8-min drive
  • Royal Victoria Station 3-min walk
  • Custom House for ExCel Station 7-min walk
  • West Silvertown Station 14-min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 210 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
  • Express check-in

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle *

Parking

  • Self parking (limited) *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • English breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Indoor pool
  • Health club
  • Full-service spa
  • Spa tub
  • Sailing nearby
  • Windsurfing nearby
  • Steam room
  • Sauna
Working away
  • Business centre
  • Conference space
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Lift
  • ATM/banking
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • Chinese
  • Dutch
  • English
  • French
  • German
  • Italian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • 28-inch flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Quad Spa. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

Crowne Plaza London - Docklands’s small print

Also known as

  • Crowne Plaza London Docklands Hotel
  • Crowne Plaza London - Docklands Hotel London
  • Crowne Plaza London - Docklands London
  • Crowne Plaza London - Docklands Hotel London
  • Crowne Plaza Docklands Hotel
  • Crowne Plaza London Docklands
  • Crowne Plaza Docklands
  • Crowne Plaza London - Docklands England
  • Crowne Plaza London - Docklands Hotel London
  • Crowne Plaza London Docklands
  • Crowne Plaza London - Docklands Hotel
  • Crowne Plaza London - Docklands London

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: GBP 50 per night

Optional extras

Self-parking costs GBP 20.00 per day with in/out privileges

Rollaway beds are available for GBP 30.00 per night

English breakfast is offered for an extra charge of GBP 18.95 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Fabulous 8.6 From 404 reviews

Very good 8.0
Lovely stay with booking issues
Our stay in this hotel was everything we needed for our stay in the city. Very close to transport links to the O2 Arena where we were seeing a show. Our room was wonderfully comfortable with lovely views across the docks to the Thames. Breakfast was delicious and plentiful even when we came down to eat just as they were finishing. One minor detail was we never got the complimentary bottles of water in our room. This wasnt a big deal other than we had been told that we could get a bottle of wine with dinner in exchange for these bottles of water. The only real issue we had (and it was a bit of a biggie) was when we checked in the hotel had no record of us having pre-paid for our stay and the hotel still wanted payment. Luckily I had printed out my confirmation email to prove i had already paid and my online banking showed the payment made to Hotels.com. This is the second time in two weeks we have had issues with Hotels.com, the last time was a "guaranteed" booking made through Hotels.com only to be told by the hotel themselves that they were full.
Daniel, gb2 night trip
Very good 8.0
Decent hotel close to DLR
gb1 night business trip
Very good 8.0
Not what I expect from a Four star
First impression of service at reception was very poor, reception counter in series need of repair, nice room, didn’t like shower curtain, bed exceptionally comfortable, breakfast was good, check out service very good, had to resolve issues with check in
Basil, gb1 night business trip
Exceptional 10.0
Stay for O2
Great stay.
Andrew, gb1 night trip with friends
Fair 4.0
Disappointed with the pre authorisation carry on at check in. From past experience i hate doing this and the manager wasnt budging so it was very very annoying.
gb1 night trip

Crowne Plaza London - Docklands

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